Great experience! Would recommend this platform.
November 23, 2020

Great experience! Would recommend this platform.

Kathryn Clare-Salzler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Attentive Mobile

We use Attentive Mobile to speak with customers and inform them of product launches and promos. We find this to be a great personalization tool! Would love to tap into the transactional text messages as we go into 2021.
  • Great UI
  • Easy to use
  • Great ROI
  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
  • Great return on our promos
  • Costly; would love if it was more affordable
  • Very easy to use
Attentive Mobile is much easier to use and easier to pull performance metric reports. I wish it was a bit easier to edit pop-ups and know what the total audience number is when you create a segment.
Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

Do you think Attentive Mobile delivers good value for the price?

Yes

Are you happy with Attentive Mobile's feature set?

Yes

Did Attentive Mobile live up to sales and marketing promises?

Yes

Did implementation of Attentive Mobile go as expected?

Yes

Would you buy Attentive Mobile again?

Yes

I think attentive is great if you're aiming to grow you business and know that SMS is right for your customers. I believe that it is a costly investment but the return is great!