I have loved Attentive Mobile and couldn't recommend it enough!
January 07, 2025

I have loved Attentive Mobile and couldn't recommend it enough!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Attentive Mobile

We use Attentive Mobile to send all of our adhoc and journey emails as well as SMS campaigns. Our production team builds email in the platform and our digital marketing team schedule email and SMS sends, update journeys, build journeys, and perform A/B testing.

Pros

  • The support team we work with are really knowledgeable and helpful.
  • Campaign set up and scheduling is extremely easy.
  • The platform is constantly updating with new features.
  • Reporting is very easy to pull.

Cons

  • I wish the scheduling calendar also showed draft campaigns, not just those that are scheduled.
  • It is a little difficult to delete old saved rows.
  • It is difficult to delete old automated recommendation zones.
  • After switching to Attentive Mobile we were able to launch several new journeys and make improvements to others that had large positive impact on our marketing journey revenue and click rates YoY.
  • We were able to easily launch an SMS program that collected over 100k subscribers in one year.
  • We were able to easily A/B test in our journeys to increase revenue.
It is very easy to use and intuitive. Setting up campaigns is very easy and there is even a copy feature that saves time.
Attentive Mobile is more of a partner and a lot more hands on. The platform is very straight forward and tells you everything you need to know about your email and SMS programs. Attentive Mobile gives more concrete recommendations to better your program.

Do you think Attentive Mobile delivers good value for the price?

Yes

Are you happy with Attentive Mobile's feature set?

Yes

Did Attentive Mobile live up to sales and marketing promises?

Yes

Did implementation of Attentive Mobile go as expected?

Yes

Would you buy Attentive Mobile again?

Yes

Attentive Mobile is a true partner. They give great recommendations for improving your email and SMS program that work. They respond timely and give detailed and thorough information. The platform is very user friendly and intuitive. The platform has been very reliable with minimal bugs, if any.

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