360 SMS App vs. Sprinklr Service
360 SMS App vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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360 SMS App | N/A | 360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it. | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
360 SMS App | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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360 SMS App | Sprinklr Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
360 SMS App | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
360 SMS App | Sprinklr Service | |
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Likelihood to Recommend | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Pros | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Cons | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Likelihood to Renew | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Usability | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Reliability and Availability | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Performance | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Support Rating | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
In-Person Training | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Implementation Rating | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Alternatives Considered | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
Return on Investment | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Sprinklr |
ScreenShots | 360 SMS App Screenshots |