Likelihood to Recommend 360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
Read full review This software could be of great help to many companies to keep an orderly manner and in the same control panel, all the management of their employees. Perfect for human resources departments that want to automate tedious tasks, with the guarantee that they will be well executed.
Luis Alcalá Senior Manager, HR Planning & Talent Management
Read full review Pros Ability to record video and screen casting through the platform. Social component similar to Facebook. Users can rate tasks and courses for immediate feedback about the content. Exceptional customer care. Easy to use for the content creators and for the end user. Read full review Allows automatic posting of job offers on different sites and portals to find the perfect candidates for available vacancies. It has employee tracking tools, such as attendance and absence tracking, as well as time monitoring of working hours and overtime. Payroll management is very complete and is done quickly and almost automatically, as it enters hours worked, overtime and absences, with an accurate calculation to avoid errors. Luis Alcalá Senior Manager, HR Planning & Talent Management
Read full review Cons Sometimes the platform isn't as intuitive as I'd like Frequent updates that can impact the guidelines we establish for our internal employees Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update. Read full review Some processes could be more automatic or with fewer clicks, for example, role-based authorization, which, although a security feature, could be simplified. It is a fairly intuitive and navigable software, but because it is so complete, it has different modules, tools, and functions that can make its learning curve steep. Some attributes at the time of payroll cannot be changed or customized. Luis Alcalá Senior Manager, HR Planning & Talent Management
Read full review Likelihood to Renew Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review Usability You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
Read full review Support Rating We have amazing support from the Customer Success Director.
Read full review Implementation Rating I was not part of the implementation.
Read full review Alternatives Considered We had a lot of reasons for choosing to partner with PSA for our Learn 360 platform. The others were a much larger price, were not as easy to use, were not as feature-rich, and didn't have us plugged into so many relevant titles at any time. They also didn't seem as adaptable or have an AI component built in.
Read full review Return on Investment We have gone from having 0 learners to having 24 actively engaged learners in a year. We have put our customer service folks through customer service training and have been able to retain 2 demanding customers. We have gone from having 1-2 new courses per month to having over 100 titles available on demand for our learners. Read full review This program is complete, so it allows to have all the human resources management in the same panel, along with all the information of the employees, which streamlines the activities of the department, making us more productive. Employees feel more satisfied with our performance, and we have considerably lowered payroll complaints. Luis Alcalá Senior Manager, HR Planning & Talent Management
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