3veta vs. Omnify

Well, for anyone who delivers trainings or does consultations and wants to do this online and look professional, 3veta gives everything you need. It's a nice package of the key features and tools for an online office.

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

• Control of [the] video and audio of all attendees except the host [all with] one click
• Getting fast answers from participants with a simple poll option
• Branded meeting rooms
• Booking meetings right away
• Sharing meeting links from the platform directly

• Omnify's customer service during setup is excellent. Very knowledgeable and patient.
• Omnify's seems infinitely customizable to suit any need.
• Omnify's web presence is simple to use to make a reservation.
• Omnify can be customized to include pictures of your business, facility, etc.

• It would be good to have some more options for website customization.

• We would love to have more specific options for restricting the number of times a client can book a reservation per week.
• It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
• We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

Incentivized

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

Using 3veta I pay only one monthly subscription (and not three or four). This is cheaper and a lot more convenient for me.

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Incentivized

• Hard to estimate

• My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.