TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    7shifts

    Score9.5 out of 10
    N/A7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

    $0

    Homebase

    Score7.5 out of 10
    N/AHomebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.

    $14

    per month

    ResDiary

    Score8 out of 10
    N/AResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Restaurants, bars, clubs, and hotels can use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty.N/A
    Pricing
    7shiftsHomebaseResDiary
    Editions & Modules
    Free
    $0.00
    Appetizer
    $19.99
    per location/per month
    Entree
    $43.99
    per location/per month
    The Works
    $74.97
    per location/per month
    Gourmet
    Contact sales team
    Essentials
    $14
    per month
    Plus
    $35
    per month
    All-in-one
    $70
    per month
    Basic
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    7shiftsHomebaseResDiary
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    7shiftsHomebaseResDiary
    Small Businesses
    When I Work
    Score6.5 out of 10
    When I Work
    Score6.5 out of 10
    HotSchedules
    Score8 out of 10
    Medium-sized Companies
    When I Work
    Score6.5 out of 10
    When I Work
    Score6.5 out of 10
    Jolt
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    7shiftsHomebaseResDiary
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    7shiftsHomebaseResDiary
    Likelihood to Recommend
    7shifts
    7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
    Incentivized
    Read full review
    Homebase
    Homebase is a very cost-effective program that does a good job tracking employee hours as well as what employees are working on. It is extremely easy to use and has a lot of self-service features, which give employees information at their fingertips. Homebase integrates well with our payroll provider.
    Incentivized
    Read full review
    ResDiary
    No answers on this topic
    Pros
    7shifts
    • Staff can easily access fellow team members' contact info (phone & email).
    • Staff can easily enter availability or time off.
    • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
    • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
    Incentivized
    Read full review
    Homebase
    • It is very easy to use!
    • It remembers the days employees ask for off when making future schedules.
    • Is amazing at keeping track of employees schedules! Especially in a restaurant/bar setting!
    • The reminders an hour before to remember to go to work are helpful!
    Incentivized
    Read full review
    ResDiary
    No answers on this topic
    Cons
    7shifts
    • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
    • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
    Incentivized
    Read full review
    Homebase
    • The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
    • The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
    • The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.
    Incentivized
    Read full review
    ResDiary
    No answers on this topic
    Usability
    7shifts
    No answers on this topic
    Homebase
    Homebase is very easy to use. Not a lot of training or direction is needed to get it going. Easy feature to track employee hours. Able to use centrally located tablets for employees to clock in and out. A very cost-effective system that also saves time when processing payroll. Employees love its features.
    Incentivized
    Read full review
    ResDiary
    No answers on this topic
    Support Rating
    7shifts
    I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
    Incentivized
    Read full review
    Homebase
    No answers on this topic
    ResDiary
    No answers on this topic
    Alternatives Considered
    7shifts
    For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
    Incentivized
    Read full review
    Homebase
    Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
    Incentivized
    Read full review
    ResDiary
    No answers on this topic
    Return on Investment
    7shifts
    • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
    • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
    • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
    Incentivized
    Read full review
    Homebase
    • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
    • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
    • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
    Incentivized
    Read full review
    ResDiary
    No answers on this topic
    ScreenShots