800response headquartered in South Burlington helps businesseses improve marketing efforts, reduce cost per lead, and increase revenue throughout the buyer’s journey. To help understand the impact of campaigns on a pipeline and sales goals, 800response offers lead generation, lead tracking, and lead analytics. For inbound calls, 800response offers call monitoring and customer analytics software.
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CallSource
Score 6.0 out of 10
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CallSource offers a suite of call tracking, reporting, and analytics products aimed at optimizing sales and marketing calls. Features include call recording and tracking, call analytics, and performance evaluation.
We currently use DialogTech and I would say that they are behind on CallSouce. CallSource was more robust in reporting and DialogTech does not offer the missed opportunities notifications. DialogTech also has a lag in the audio when calls come in. I am less pleased with …
Callsource has been great to work with since it's easy for us to sort the reports by client, and hand them out accordingly. If you need tracking numbers for campaigns, and if you want the bonus feature of listening to phone calls then it's great.
We currently use DialogTech and I would say that they are behind on CallSouce. CallSource was more robust in reporting and DialogTech does not offer the missed opportunities notifications. DialogTech also has a lag in the audio when calls come in. I am less pleased with DialogTech than I was with CallSource.