8x8 Contact Center vs. Huawei eSpace Contact Center (eSpace CC)
8x8 Contact Center vs. Huawei eSpace Contact Center (eSpace CC)
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Huawei eSpace CC | N/A | Huawei eSpace Contact Center (CC) is a call center software offering from Huawei Technologies. | N/A |
8x8 Contact Center | Huawei eSpace Contact Center (eSpace CC) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Huawei eSpace Contact Center (eSpace CC) | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Huawei eSpace Contact Center (eSpace CC) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Huawei eSpace Contact Center (eSpace CC) | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.7 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Huawei eSpace Contact Center (eSpace CC) | |
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Likelihood to Recommend | 8x8, Inc. | Huawei Technologies No answers on this topic |
Pros | 8x8, Inc. | Huawei Technologies No answers on this topic |
Cons | 8x8, Inc. | Huawei Technologies No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Huawei Technologies No answers on this topic |
Usability | 8x8, Inc. | Huawei Technologies No answers on this topic |
Reliability and Availability | 8x8, Inc. | Huawei Technologies No answers on this topic |
Performance | 8x8, Inc. | Huawei Technologies No answers on this topic |
Support Rating | 8x8, Inc. | Huawei Technologies No answers on this topic |
In-Person Training | 8x8, Inc. | Huawei Technologies No answers on this topic |
Online Training | 8x8, Inc. | Huawei Technologies No answers on this topic |
Implementation Rating | 8x8, Inc. | Huawei Technologies No answers on this topic |
Alternatives Considered | 8x8, Inc. | Huawei Technologies No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Huawei Technologies No answers on this topic |
Scalability | 8x8, Inc. | Huawei Technologies No answers on this topic |
Return on Investment | 8x8, Inc. | Huawei Technologies No answers on this topic |
ScreenShots |