8x8 Contact Center vs. NAVOMI CRM Connect
8x8 Contact Center vs. NAVOMI CRM Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
NAVOMI CRM Connect | N/A | NAVOMI developed CRM connectors embedded into contact centers’ platforms like LivePerson’s Conversational Cloud and Twilio Flex. CRM Connect integration and communication between contact center platforms and various CRM systems. This means that all the information the agent needs is available in the same place. | N/A |
8x8 Contact Center | NAVOMI CRM Connect | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | NAVOMI CRM Connect | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | NAVOMI CRM Connect | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | NAVOMI CRM Connect | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (6 ratings) | - (0 ratings) |
Usability | 8.2 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.2 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | NAVOMI CRM Connect | |
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Likelihood to Recommend | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Pros | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Cons | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Likelihood to Renew | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Usability | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Reliability and Availability | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Performance | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Support Rating | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
In-Person Training | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Online Training | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Implementation Rating | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Alternatives Considered | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Scalability | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
Return on Investment | 8x8, Inc.
| ![]() NAVOMI No answers on this topic |
ScreenShots |