8x8 Contact Center vs. Nixxis Contact Suite
8x8 Contact Center vs. Nixxis Contact Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Nixxis Contact Suite | N/A | Nixxis Contact Suite is a call center software offering from Nixxis. | N/A |
8x8 Contact Center | Nixxis Contact Suite | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Nixxis Contact Suite | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Nixxis Contact Suite | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Nixxis Contact Suite | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.8 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Nixxis Contact Suite | |
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Likelihood to Recommend | 8x8, Inc. | Nixxis No answers on this topic |
Pros | 8x8, Inc. | Nixxis No answers on this topic |
Cons | 8x8, Inc. | Nixxis No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Nixxis No answers on this topic |
Usability | 8x8, Inc. | Nixxis No answers on this topic |
Reliability and Availability | 8x8, Inc. | Nixxis No answers on this topic |
Performance | 8x8, Inc. | Nixxis No answers on this topic |
Support Rating | 8x8, Inc. | Nixxis No answers on this topic |
In-Person Training | 8x8, Inc. | Nixxis No answers on this topic |
Online Training | 8x8, Inc. | Nixxis No answers on this topic |
Implementation Rating | 8x8, Inc. | Nixxis No answers on this topic |
Alternatives Considered | 8x8, Inc. | Nixxis No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Nixxis No answers on this topic |
Scalability | 8x8, Inc. | Nixxis No answers on this topic |
Return on Investment | 8x8, Inc. | Nixxis No answers on this topic |
ScreenShots |