What users are saying about

9 Spokes

2 Ratings

GoodData

48 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

GoodData

48 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
GoodData
8.1
Customizable dashboards
9 Spokes
9.0
GoodData
8.8
Pixel Perfect reports
9 Spokes
GoodData
7.6
Report Formatting Templates
9 Spokes
GoodData
7.9

Ad-hoc Reporting

9 Spokes
7.0
GoodData
7.9
Drill-down analysis
9 Spokes
7.0
GoodData
8.8
Formatting capabilities
9 Spokes
GoodData
7.7
Integration with R or other statistical packages
9 Spokes
GoodData
6.8
Report sharing and collaboration
9 Spokes
GoodData
8.1

Data Discovery and Visualization

9 Spokes
10.0
GoodData
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
GoodData
8.8
Location Analytics / Geographic Visualization
9 Spokes
GoodData
6.4
Predictive Analytics
9 Spokes
GoodData
8.0

Access Control and Security

9 Spokes
9.0
GoodData
7.8
Multi-User Support (named login)
9 Spokes
9.0
GoodData
8.2
Role-Based Security Model
9 Spokes
GoodData
8.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
GoodData
7.3

Mobile Capabilities

9 Spokes
8.0
GoodData
6.4
Responsive Design for Web Access
9 Spokes
6.0
GoodData
7.6
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
GoodData
7.1
Dedicated iOS Application
9 Spokes
GoodData
4.5

Report Output and Scheduling

9 Spokes
GoodData
8.4
Publish to Web
9 Spokes
GoodData
7.6
Publish to PDF
9 Spokes
GoodData
8.8
Report Versioning
9 Spokes
GoodData
8.3
Report Delivery Scheduling
9 Spokes
GoodData
8.9

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Time to Value: GoodData is an excellent product. Having wide exposure to many products companies and solutions within the business intelligence, marketing, and sales technology space I have followed BI and the need for better annalytics closely over the past 7-8. One of the biggest challenges many companies have when acquiring a BI platform is the time it takes to get some value from it. Some can take months if note years to truly get an organization some value from them. GoodData is one of the best BI solutions to enable companies to quickly (within weeks) get direct value from it. They have developed specific solutions for Sales, Marketing and Service that for the vast majorty of companies accomplishes everything they need and then some.
  • Ease of Use: One of the strongest and best things about GoodData is it's ease of use. The UI is great, much easier to get-up-to speed on than other more complex BI platforms and they (the company) is very committed to its customers success. Many companies can learn GoodData by just watching web videos and going through some very brief and basic training. However, GoodData can also come onsite or offers training in a variety of markets and via web for companies where that is more suitable for them.
  • Strong Dashboards: GoodData is very strong in the area of dashboards and visual analytics. I consult with many clients big (Fortune 100) and SMB so the complexities and needs vary widely. However, one thing that stays consistent is data is just data unless you can effectively aggregate the right data sources, gain insight from those sources and be able to use that insight to take action that can positively impact your companies business decisions. The vast majority of people are visual learners and and virtually every executive I've worked with prefers to see things visually before diving into the "numbers" when weighing important business decisions. GoodData really gets it here making it easy for companies to visually show very complex and important data sets while still providing options to show more detailed views and "drill downs" if necessary.
  • "Powered by GoodData": For many companies this is probably one of the most exciting things about GoodData and the options in which they bring their solution to market. For those companies who wish to leverage the power and flexibility of the GoodData technology but would rather "white label" or leverage the technology under their own brand, GoodData allows companies to leverage their technology just as if it was their own. Many ad-agencies, and end users find this incredibly valuable.
  • Metadata Objects/Management (dimensions, report layouts and measurements): As deployments get larger and companies demand more scalability with thei BI platforms this becomes increasingly important. GoodData does a good job of helping their customers scale and adress some of these issues as you look accross departments and differentiating data sets.
  • High Standards of Up-Time: GoodData guarantees 99.5% uptime in the SLA's and I am yet to run into or talk to a customer that has had a challenge in this area. The company and it's engineers seem very committed to this aspect of their business and it seems to show with the clients I speak to in terms of satisfaction.
  • GoodData Support: GoodData has a very robust support portal and best practice resources for it's clients.
  • Price: When comparing the cost of GoodData to other solutions in the market like IBM-Cognos, Tableau or Oracle BI it is less expensive to deploy and get up and running. Cost is one of the driving factors I use when evaluating BI solutions on behalf of my clients and that is also one of the biggest factors companeis use when doing the evaluation internally. In today's cost conscious environment I would be remiss not to include this as a strong point for GoodData as well.
Robert J. Moreau profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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  • GoodData was built from the ground up to be a cloud based product. This brings many benefits but to some companies it can also present some challenges in terms of security and adherence to internal policies as it relates to data security and accessibility. GoodData has a great track record of security but not every CIO/CTO can leverage an exclusive cloud environment due to corporate or government based regulations or feels comfortable with their (or their customers) sensitive data being in the cloud. This can be especially true in vertical markets such as financial services, medical and banking so finding a solution to this issue would be one area I might say they need to address...
Robert J. Moreau profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
GoodData8.1
Based on 14 answers
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
Robert J. Moreau profile photo

Usability

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes
Rob Gottschalk profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
GoodData7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk profile photo

Performance

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
Performance on refreshing metrics works well.
Rob Gottschalk profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
GoodData8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.
Rob Gottschalk profile photo

In-Person Training

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan profile photo

Online Training

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk profile photo

Implementation

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 2 answers
Thorough, professional and on time.
Rob Gottschalk profile photo

Breadth of Deployment

No answers on this topic
We have 5 departments, 22 users, and it's slowly being rolled out.
No photo available

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
Birst, which had comparable functionality. We chose GoodData based on ease-of-use and price.
Rob Gottschalk profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
GoodData8.0
Based on 12 answers
It is quite convenient as reports can be shared via a static URL
Bulat Yapparov profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
GoodData8.4
Based on 12 answers
There is nothing to support incremental data loads out of the box, which makes it very difficult or impossible to load large volumes of data, e.g. Google Analytics.
Bulat Yapparov profile photo

Return on Investment

No answers on this topic
  • There is no real ROI on BI solution. Sadly.
Vojta Roček profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

GoodData

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.