What users are saying about
2 Ratings
Top Rated
1646 Ratings
2 Ratings
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Score 9.1 out of 100
Top Rated
1646 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

Tableau Desktop

It helps us to visualize and understand data. Helps in business analysis, predict market trends. Caters to the needs of an organization. Can be integrated with different kinds of data sources like Excel, CSV, different kinds of databases like Microsoft SQL Server, MySQL, Oracle. On the other hand, need some understanding of statistics to use this software, cannot retrieve previous versions of the same file created. So, version management is a problem. Left joins cannot be created during data loading. These need to be created separately using blends.
Ron Rothstain | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Tableau Desktop
8.6
Customizable dashboards
9 Spokes
9.0
Tableau Desktop
9.2
Pixel Perfect reports
9 Spokes
Tableau Desktop
8.3
Report Formatting Templates
9 Spokes
Tableau Desktop
8.3

Ad-hoc Reporting

9 Spokes
7.0
Tableau Desktop
8.3
Drill-down analysis
9 Spokes
7.0
Tableau Desktop
8.7
Formatting capabilities
9 Spokes
Tableau Desktop
8.4
Integration with R or other statistical packages
9 Spokes
Tableau Desktop
8.0
Report sharing and collaboration
9 Spokes
Tableau Desktop
8.3

Data Discovery and Visualization

9 Spokes
10.0
Tableau Desktop
8.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Tableau Desktop
8.4
Location Analytics / Geographic Visualization
9 Spokes
Tableau Desktop
8.8
Predictive Analytics
9 Spokes
Tableau Desktop
8.2

Access Control and Security

9 Spokes
9.0
Tableau Desktop
8.6
Multi-User Support (named login)
9 Spokes
9.0
Tableau Desktop
8.7
Role-Based Security Model
9 Spokes
Tableau Desktop
8.6
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Tableau Desktop
8.4
Single Sign-On (SSO)
9 Spokes
Tableau Desktop
8.6

Mobile Capabilities

9 Spokes
8.0
Tableau Desktop
8.4
Responsive Design for Web Access
9 Spokes
6.0
Tableau Desktop
8.5
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Tableau Desktop
8.6
Dedicated iOS Application
9 Spokes
Tableau Desktop
8.2
Dedicated Android Application
9 Spokes
Tableau Desktop
8.3

Report Output and Scheduling

9 Spokes
Tableau Desktop
8.7
Publish to Web
9 Spokes
Tableau Desktop
8.8
Publish to PDF
9 Spokes
Tableau Desktop
8.9
Report Versioning
9 Spokes
Tableau Desktop
8.6
Report Delivery Scheduling
9 Spokes
Tableau Desktop
8.9
Delivery to Remote Servers
9 Spokes
Tableau Desktop
8.4

Application Program Interfaces (APIs) / Embedding

9 Spokes
Tableau Desktop
8.2
REST API
9 Spokes
Tableau Desktop
8.2
Javascript API
9 Spokes
Tableau Desktop
8.3
iFrames
9 Spokes
Tableau Desktop
7.9
Java API
9 Spokes
Tableau Desktop
8.1
Themeable User Interface (UI)
9 Spokes
Tableau Desktop
8.5
Customizable Platform (Open Source)
9 Spokes
Tableau Desktop
8.1

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Allows for complex dashboards to be made and then presented to less-technical audiences
  • Stories help highlight important information in the information, allowing a presentation to stand on its own without having to be explained in person
  • Recommends different visualizations based on the type of data inputted
Anonymous | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • When creating a data source that needs several tables to be joined together, Tableau does its thing by loading the metadata, executing a query and loading data for preview. It does it after each and every join condition. Basically, every time you add a join condition you wait for a minute to create another one. God bless you if you are joining ten tables. There has to be way to pause this data load or at least some part of it to make this process faster.
  • We had this issue of connection looping with Tableau. Even with a good connection, Tableau ask us to reconnect to the data source. This thing goes in an infinite loop until you hit "No" or "Cancel". And it doesn't exactly show in the log that why is it doing that. Logging needs to be improved.
  • Tableau doesn't like Star or Snowflake schema even with a columnar database. We have these big Star schema (some of them are a little snowflaked) that we tried to load in Tableau. But they were slow. We converted those to the flat tables and Tableau works great with it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Anonymous | TrustRadius Reviewer

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.3
Based on 26 answers
I am really a fan of tableau for its quick setup, data connection, dashboard creation time and very easy to use UI.As i have used multiple Bi tools like QlikView and SAP BO, i can say all other tools take really long time in performing above functionalities except QlikView which is really fast in term of performing analysis.
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Reliability and Availability

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 6.1
Based on 9 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Anonymous | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.7
Based on 19 answers
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
David Fickes | TrustRadius Reviewer

In-Person Training

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training documents that are available online are very detailed and interactive. The instructors were very clear and concise in their presentations and demos and it was very easy to understand.
Anonymous | TrustRadius Reviewer

Implementation Rating

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 35 answers
Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.
Phillip Smith | TrustRadius Reviewer

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

Tableau Desktop

When we first looked at getting a visualization software for analytics we looked into two options Microsoft Power BI and Tableau Desktop, and even though Power BI is more cost-effective we decided to go with Tableau Desktop as it had more options that we are looking for such as free reader and Tableau Server and offers a very comprehensive and simple interface that is easier to learn for new staff.
Clinton Shields | TrustRadius Reviewer

Scalability

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Anonymous | TrustRadius Reviewer

Return on Investment

9 Spokes

No answers on this topic

Tableau Desktop

  • Tableau has provided my clients with the information necessary to allocate multi-million dollar research budgets effectively, ensuring the company is getting the most bang for its buck.
  • Tableau has given my office the ability to present data quickly and easily in a professional format that customers can understand, and has them returning frequently for additional analysis and projects.
Tim McClelland | TrustRadius Reviewer

Screenshots

Tableau Desktop

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

9 Spokes Editions & Modules

Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Desktop Editions & Modules

Edition
Tableau Viewer$121
Tableau Explorer$351
Tableau Creator$701
  1. Per User / Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
Tableau Desktop
8.7

Likelihood to Renew

9 Spokes
Tableau Desktop
8.9

Usability

9 Spokes
Tableau Desktop
9.3

Reliability and Availability

9 Spokes
Tableau Desktop
8.0

Performance

9 Spokes
Tableau Desktop
6.1

Support Rating

9 Spokes
5.0
Tableau Desktop
8.7

In-Person Training

9 Spokes
Tableau Desktop
9.4

Online Training

9 Spokes
Tableau Desktop
8.0

Implementation Rating

9 Spokes
Tableau Desktop
8.0

Scalability

9 Spokes
Tableau Desktop
7.0

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