What users are saying about
2 Ratings
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Top Rated
1995 Ratings
2 Ratings
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Score 9.1 out of 100

Tableau Desktop

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Top Rated
1995 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • 9 Spokes ranks higher in 4 feature sets: BI Standard Reporting, Data Discovery and Visualization, Access Control and Security, Mobile Capabilities
  • Tableau Desktop ranks higher in 1 feature set: Ad-hoc Reporting

BI Standard Reporting

9.0

9 Spokes

90%
8.1

Tableau Desktop

81%
Tableau Desktop ranks higher in 2/3 features

Customizable dashboards

9.0
90%
1 Rating
8.5
85%
162 Ratings

Pixel Perfect reports

N/A
0 Ratings
8.0
80%
136 Ratings

Report Formatting Templates

N/A
0 Ratings
7.8
78%
141 Ratings

Ad-hoc Reporting

7.0

9 Spokes

70%
8.1

Tableau Desktop

81%
Tableau Desktop ranks higher in 4/4 features

Drill-down analysis

7.0
70%
1 Rating
8.1
81%
155 Ratings

Formatting capabilities

N/A
0 Ratings
8.1
81%
158 Ratings

Integration with R or other statistical packages

N/A
0 Ratings
7.6
76%
119 Ratings

Report sharing and collaboration

N/A
0 Ratings
8.6
86%
154 Ratings

Data Discovery and Visualization

10.0

9 Spokes

100%
8.5

Tableau Desktop

85%
Tableau Desktop ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

10.0
100%
1 Rating
8.7
87%
150 Ratings

Location Analytics / Geographic Visualization

N/A
0 Ratings
8.8
88%
145 Ratings

Predictive Analytics

N/A
0 Ratings
7.9
79%
122 Ratings

Access Control and Security

9.0

9 Spokes

90%
8.5

Tableau Desktop

85%
Tableau Desktop ranks higher in 3/4 features

Multi-User Support (named login)

9.0
90%
1 Rating
8.5
85%
135 Ratings

Role-Based Security Model

N/A
0 Ratings
8.3
83%
114 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.7
87%
125 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
8.5
85%
73 Ratings

Mobile Capabilities

8.0

9 Spokes

80%
7.9

Tableau Desktop

79%
Tableau Desktop ranks higher in 2/3 features

Responsive Design for Web Access

6.0
60%
1 Rating
7.9
79%
120 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

10.0
100%
1 Rating
8.0
80%
112 Ratings

Mobile Application

N/A
0 Ratings
7.9
79%
178 Ratings

Report Output and Scheduling

9 Spokes

Feature Set Not Supported
N/A
8.2

Tableau Desktop

82%
Tableau Desktop ranks higher in 5/5 features

Publish to Web

N/A
0 Ratings
8.7
87%
145 Ratings

Publish to PDF

N/A
0 Ratings
8.5
85%
145 Ratings

Report Versioning

N/A
0 Ratings
8.1
81%
111 Ratings

Report Delivery Scheduling

N/A
0 Ratings
8.2
82%
118 Ratings

Delivery to Remote Servers

N/A
0 Ratings
7.8
78%
69 Ratings

Application Program Interfaces (APIs) / Embedding

9 Spokes

Feature Set Not Supported
N/A
7.8

Tableau Desktop

78%
Tableau Desktop ranks higher in 6/6 features

REST API

N/A
0 Ratings
7.8
78%
54 Ratings

Javascript API

N/A
0 Ratings
7.9
79%
48 Ratings

iFrames

N/A
0 Ratings
7.7
77%
47 Ratings

Java API

N/A
0 Ratings
7.3
73%
44 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
7.8
78%
49 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
8.1
81%
43 Ratings

Attribute Ratings

  • Tableau Desktop is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.0

9 Spokes

70%
1 Rating
8.6

Tableau Desktop

86%
190 Ratings

Likelihood to Renew

9 Spokes

N/A
0 Ratings
8.9

Tableau Desktop

89%
39 Ratings

Usability

9 Spokes

N/A
0 Ratings
8.8

Tableau Desktop

88%
65 Ratings

Availability

9 Spokes

N/A
0 Ratings
8.0

Tableau Desktop

80%
20 Ratings

Performance

9 Spokes

N/A
0 Ratings
6.1

Tableau Desktop

61%
18 Ratings

Support Rating

5.0

9 Spokes

50%
2 Ratings
8.0

Tableau Desktop

80%
73 Ratings

In-Person Training

9 Spokes

N/A
0 Ratings
9.4

Tableau Desktop

94%
4 Ratings

Online Training

9 Spokes

N/A
0 Ratings
8.0

Tableau Desktop

80%
4 Ratings

Implementation Rating

9 Spokes

N/A
0 Ratings
8.0

Tableau Desktop

80%
68 Ratings

Product Scalability

9 Spokes

N/A
0 Ratings
7.0

Tableau Desktop

70%
3 Ratings

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop is better for data analysis and visualization. Its advanced visualization features helped us better understand our business and customer demographics. We use Tableau Desktop to track our team’s progress. Real-time analyses and interactive dashboards are helpful for monitoring data. We can now create and share insights in ways we couldn’t before. It’s easy to put faith in and use these insights. Tableau Desktop can compare data from previous years with weekly, monthly, quarterly, and annual comparisons. It assists businesses in identifying the best and least-sold products. However, this requires expensive licenses and skilled personnel, which small businesses cannot afford.
Al Mubassir Muin | TrustRadius Reviewer

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
  • Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
Afia Tamanna | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Formatting the data to work correctly in graphical presentations can be time consuming
  • Daily data extracts can run slowly depending on how much data is required and the source of the data
  • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features
Anonymous | TrustRadius Reviewer

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

9 Spokes Editions & Modules

Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$70 per month

Tableau Desktop Editions & Modules

Edition
Tableau Creator$70.001
  1. Per User / Per Month
Additional Pricing Details
All pricing plans are billed annually.

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Anonymous | TrustRadius Reviewer

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.8
Based on 65 answers
It is a good tool for creating beautiful visualizations and sharing dashboards. It does offer a variety of features and also making interactive dashboards. It is easy to learn and create custom visualizations really fast. It does offer good API connectivity to gather data. But it lacks the structure for data cleaning and processing.
Anonymous | TrustRadius Reviewer

Reliability and Availability

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 20 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 6.1
Based on 18 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Anonymous | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 2 answers
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.0
Based on 73 answers
The Tableau Desktop's support team has been very helpful and tend to response very quickly. After all you have paid very premium price for the product and it goes to the services. This makes using the tool much easier for these who doesn't have such experience to get help quickly.
Anonymous | TrustRadius Reviewer

In-Person Training

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 68 answers
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
David Fickes | TrustRadius Reviewer

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau hands-down wins based upon functionality, interoperability with a wide variety of enterprise-class data connections, end-user support, and quality of visualizations. Tableau Desktop offers a substantially more robust, refined, and mature product. It became quickly apparent that there was no real comparison. For applications that need fast, accurate analytics using a wide portfolio of underlying data sources, Tableau Desktop is the clear winner.
Jason Guinn | TrustRadius Reviewer

Scalability

9 Spokes

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Anonymous | TrustRadius Reviewer

Return on Investment

9 Spokes

No answers on this topic

Tableau Desktop

  • Tableau was acquired years ago, and has provided good value with the content created.
  • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
  • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
John Stuchly | TrustRadius Reviewer

Screenshots

Tableau Desktop

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