What users are saying about
2 Ratings
105 Ratings
2 Ratings
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Score 8 out of 101
105 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Zoho Analytics

I recommend it to everyone I know in business. Honestly, it's that good. It's easy to use, it's affordable for small business, and the ability to import excel spreadsheets relatively easy means it's easy to get your data out of whatever accounting system you use and into Zoho Reports.
Royden Wood profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Zoho Analytics
8.1
Customizable dashboards
9 Spokes
9.0
Zoho Analytics
8.9
Pixel Perfect reports
9 Spokes
Zoho Analytics
7.3

Ad-hoc Reporting

9 Spokes
7.0
Zoho Analytics
8.7
Drill-down analysis
9 Spokes
7.0
Zoho Analytics
8.3
Formatting capabilities
9 Spokes
Zoho Analytics
8.9
Report sharing and collaboration
9 Spokes
Zoho Analytics
9.0

Data Discovery and Visualization

9 Spokes
10.0
Zoho Analytics
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Zoho Analytics

Access Control and Security

9 Spokes
9.0
Zoho Analytics
9.5
Multi-User Support (named login)
9 Spokes
9.0
Zoho Analytics
9.5
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Zoho Analytics
9.5

Mobile Capabilities

9 Spokes
8.0
Zoho Analytics
5.5
Responsive Design for Web Access
9 Spokes
6.0
Zoho Analytics
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Zoho Analytics
5.3
Dedicated iOS Application
9 Spokes
Zoho Analytics
5.7
Dedicated Android Application
9 Spokes
Zoho Analytics
5.4

Report Output and Scheduling

9 Spokes
Zoho Analytics
8.3
Publish to Web
9 Spokes
Zoho Analytics
7.5
Publish to PDF
9 Spokes
Zoho Analytics
8.6
Report Delivery Scheduling
9 Spokes
Zoho Analytics
8.6

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Building relational databases quickly
  • Drilling down! It's fantastic to be drilling down into data with very little setup.
  • Custom reports. It's so easy to create custom reports.
  • The dashboard is the easiest dashboard I've ever used, and the ability to print reports on the dashboard gives me capabilities I've always wanted.
Royden Wood profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • There is a fair bit of learning curve before you can get productive with Zoho Reports. It is not so steep that it'd scare off users, but it does take some effort to get used to the various features and options in Zoho Reports.
  • A private hosting option would be really good to have, as some of our customers might have data security concerns. Although Zoho Reports takes good measures to keep the data safe and secure, the data still gets imported from our cloud servers to Zoho Reports servers. This can be a concern for some users, for example large corporations or government entities who have their own private cloud infrastructure.
  • Editing of column names could have been easier. At the moment you have to right click on each column > click rename > type new name > Save. On save, the entire table is reloaded and the view focuses on the left-most column, instead of the column just renamed. If there are more than 5 or 6 columns, this quickly becomes irritating because you end up having to scroll to the right to get to the next column you want to rename.
Kapil Pendse profile photo

Usability

No score
No answers yet
No answers on this topic
Zoho Analytics8.2
Based on 1 answer
It is very usable for me, but I have had to help others who were less computer savvy figure it out.
No photo available

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Zoho Analytics9.1
Based on 1 answer
High response
Mostafa Adam, PMP profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
We use both products at my company, so it isn't a matter of selecting Zoho Reports over Quick Base. But I do find Zoho Reports easily to use in combination with Zoho CRM and the other Zoho Products that we use.
No photo available

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Zoho Analytics8.9
Based on 41 answers
Data sharing is excellent. I really like the ability to share with or without a password. Sometimes it is confusing whether I'm sharing with Zoho or the white label and the white label displays a blank page when I log in so I have to have the link to the data. Other than that this is a fantastic piece of software.
No photo available

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Zoho Analytics9.3
Based on 41 answers
Zoho's approach to data connectivity is a bit of a pain. In some cases, users had to be taught the differences between left, right and center joins just to explain why data was or was not showing up in the reports. This made it difficult to democratize reporting among individuals uncomfortable with needing to know details such as these
No photo available

Return on Investment

No answers on this topic
  • We wasted our money with Zoho reports and feel that this product is not commercially ready.
Sergei V. Ostapenko profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
9 Spokes Editions & Modules
9 Spokes
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

9 Spokes More Information

Zoho Analytics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Zoho Analytics Editions & Modules
Zoho Analytics
On-premise Edition
Professional
$301
1. per user per month billed annually
SaaS Edition
Basic
$251
Standard
$502
Premium
$1253
Enterprise
$4954
1. 0.5M rows, 2 users
2. 1M rows, 5 users
3. 5M rows, 15 users
4. 50M rows, 50 users
Additional Pricing Details
There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Zoho Analytics More Information