What users are saying about
7 Ratings
13 Ratings
7 Ratings
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Score 6.2 out of 100
13 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • Liquid Web is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

1.0

A2 Hosting

10%
2 Ratings
10.0

Liquid Web

100%
6 Ratings

Likelihood to Renew

1.0

A2 Hosting

10%
1 Rating

Liquid Web

N/A
0 Ratings

Usability

1.0

A2 Hosting

10%
1 Rating

Liquid Web

N/A
0 Ratings

Availability

1.0

A2 Hosting

10%
1 Rating

Liquid Web

N/A
0 Ratings

Performance

1.0

A2 Hosting

10%
1 Rating

Liquid Web

N/A
0 Ratings

Support Rating

1.0

A2 Hosting

10%
2 Ratings
10.0

Liquid Web

100%
2 Ratings

Implementation Rating

1.0

A2 Hosting

10%
1 Rating

Liquid Web

N/A
0 Ratings

Product Scalability

1.0

A2 Hosting

10%
1 Rating

Liquid Web

N/A
0 Ratings

Likelihood to Recommend

A2 Hosting

Never would I recommend this company to anyone. [In my experience] they are total nightmares to deal with and depend on. You can't depend on them at all. Plus, [I feel that] they lie and manipulate the search queries based on lies (they do NOT have radio hosting yet they have ads saying that they do).
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Liquid Web Inc.

Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.
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Pros

A2 Hosting

  • the hosting hardware they provide is decent when you consider the price
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Liquid Web Inc.

  • Customer Service — Amazing support, if needed.
  • Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
  • Knowledge — We've learned a lot as an organization by following the Liquid Web blog.
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Cons

A2 Hosting

  • [In my experience] customer service is awful.
  • [From what I've seen] they don't care about clients.
  • [In my situation their] first reaction is always to blame it on the unmanaged factor.
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Liquid Web Inc.

  • The tutorial area is excellent, but perhaps they could add video tutorial.
  • Chat conversations should be added automatically to the client portal.
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Pricing Details

A2 Hosting

Starting Price

Editions & Modules

A2 Hosting editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Liquid Web

    Starting Price

    $19 per month

    Editions & Modules

    Liquid Web editions and modules pricing
    EditionModules
    Dedicated1691
    VPS352
    Cloud Dedicated1493
    VMware Private Cloud1,5994
    Managed WordPress195
    Managed WooCommerce196
    Magenta Cloud497
    Cloud Servers2658
    Private VPS Parent1499
    Server Clusters74310
    High Performance1,12711
    High Availability1,44812
    Database Hosting1,49813
    HIPPA34314

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    A2 Hosting

    Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.
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    Liquid Web Inc.

    No answers on this topic

    Usability

    A2 Hosting

    [In my opinion] it barely works.
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    Liquid Web Inc.

    No answers on this topic

    Reliability and Availability

    A2 Hosting

    they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
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    Liquid Web Inc.

    No answers on this topic

    Performance

    A2 Hosting

    They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
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    Liquid Web Inc.

    No answers on this topic

    Support Rating

    A2 Hosting

    In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
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    Liquid Web Inc.

    No answers on this topic

    Implementation Rating

    A2 Hosting

    [In my experience] it was a mess from the start and created problems ever since day one.
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    Liquid Web Inc.

    No answers on this topic

    Alternatives Considered

    A2 Hosting

    No answers on this topic

    Liquid Web Inc.

    We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.
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    Scalability

    A2 Hosting

    I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
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    Liquid Web Inc.

    No answers on this topic

    Return on Investment

    A2 Hosting

    • [In my experience] they have upheaved my entire business many times by not having working servers.
    • [I feel like] they have inconvenienced us many hours with tech calls over stupid things.
    • [In my opinion] they have wasted so much time and man hours.
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    Liquid Web Inc.

    • Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.
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