Aaniie Kids vs. Chili Piper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aaniie Kids
Score 1.0 out of 10
N/A
Aaniie expanded into the childcare space in 2023 with Aaniie Kids. The platform is designed to streamline the care process for agencies, families, and caregivers, Aaniie Kids makes it easier to book sitters and hire nannies. Developed with an understanding of the industry from on-demand, temp, and corporate backup care to permanent placements, Aaniie Kids offers a solution for managing business operations. Featuring embedded tools such as an Applicant Tracking…N/A
Chili Piper
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…
$15
per month per user
Pricing
Aaniie KidsChili Piper
Editions & Modules
No answers on this topic
Instant Booker
$15
per month per user
Handoff
$25
per month per user
Concierge Inbound Scheduling
$30
per month per user
Distro
Starting at $20
per month per user
Offerings
Pricing Offerings
Aaniie KidsChili Piper
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnboarding and Support are included at no additional charge.
More Pricing Information
Community Pulse
Aaniie KidsChili Piper
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User Ratings
Aaniie KidsChili Piper
Likelihood to Recommend
1.0
(1 ratings)
6.9
(31 ratings)
Usability
3.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.2
(8 ratings)
User Testimonials
Aaniie KidsChili Piper
Likelihood to Recommend
Aaniie
Although the Aaniie Kids team customized some of the system for our use and continues to do so, the team is very hard to work with. In fact, in an early meeting, the CEO stated, "we listen to our users and innovate every day." My experience has been exactly the opposite. When we provide user feedback, we are told that it can't be accomplished.
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Chili Piper, Inc.
Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
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Pros
Aaniie
  • Client prospect auto emails is nice
  • Prospect and candidate stage screens are useful
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Chili Piper, Inc.
  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
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Cons
Aaniie
  • The scheduling dashboard is a cluttered mess and not efficient to match a family to a caregiver.
  • What is called reports are actually data exports without the ability to filter
  • Reports that pull the same data don't have the same numbers so nothing matches making it very challenging to run a business and hold employees accountable to KPI's.
  • The user interface of the mobile app is hard to understand and often doesn't permit caregivers to punch in and out of a shift.
  • The platform causes our email to be marked as spam.
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Chili Piper, Inc.
  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
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Usability
Aaniie
We are using the system, so I cannot give it a 1, but boy is it a challenge to accomplish a task. What took a click or two to accomplish a task in our previous system is now 4-6 clicks and necessary to open multiple tabs.
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Chili Piper, Inc.
No answers on this topic
Support Rating
Aaniie
No answers on this topic
Chili Piper, Inc.
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
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Alternatives Considered
Aaniie
No answers on this topic
Chili Piper, Inc.
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
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Return on Investment
Aaniie
  • Since the rollout we've become less efficient, thus causing the need for additional headcount to accomplish tasks previously handled with technology.
  • Our main focus has been drawn away from growing the business and towards purchasing other systems to supplement the missing components that we were told existed within the system, increasing our overall tech expenses.
  • Using disparate systems is not only time consuming, but riddled with bad data.
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Chili Piper, Inc.
  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
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ScreenShots