ABB Ability Solution Suite vs Epicor Prophet 21

What users are saying about

Score 9.9 out of 10

Based on 7 reviews and ratings

Score 5.9 out of 10

Based on 57 reviews and ratings

Feature Set Ratings

ABB Ability Solution Suite ranks higher in 8 feature sets: Customization, Security, Inventory Management, Order Management, Project Execution Management, Manufacturing, Supply Chain, Product Lifecycle Management

Customization

10.0

ABB Ability Solution Suite

100%

9.0

Epicor Prophet 21

90%

ABB Ability Solution Suite ranks higher in 2/2 features

API for custom integration

10.0

100%

1 Rating

9.0

90%

15 Ratings

Plug-ins

10.0

100%

1 Rating

9.0

90%

14 Ratings

Security

10.0

ABB Ability Solution Suite

100%

8.8

Epicor Prophet 21

88%

ABB Ability Solution Suite ranks higher in 2/2 features

Single sign-on capability

10.0

100%

1 Rating

9.3

93%

21 Ratings

Role-based user permissions

10.0

100%

1 Rating

8.3

83%

23 Ratings

Inventory Management

10.0

ABB Ability Solution Suite

100%

2.5

Epicor Prophet 21

25%

ABB Ability Solution Suite ranks higher in 3/4 features

Inventory tracking

10.0

100%

1 Rating

3.0

30%

25 Ratings

Location management

10.0

100%

1 Rating

2.1

21%

21 Ratings

Manufacturing module

10.0

100%

1 Rating

1.9

19%

10 Ratings

Automatic reordering

N/A

0 Ratings

2.9

29%

18 Ratings

Order Management

10.0

ABB Ability Solution Suite

100%

8.1

Epicor Prophet 21

81%

ABB Ability Solution Suite ranks higher in 5/7 features

Pricing

10.0

100%

1 Rating

8.1

81%

24 Ratings

Order entry

10.0

100%

1 Rating

8.1

81%

25 Ratings

Cost of goods sold

10.0

100%

1 Rating

8.1

81%

24 Ratings

End-to-end order visibility

10.0

100%

1 Rating

9.0

90%

16 Ratings

Order exception Resolution

10.0

100%

1 Rating

8.1

81%

13 Ratings

Credit card processing

N/A

0 Ratings

7.2

72%

19 Ratings

Order Orchestration

N/A

0 Ratings

8.1

81%

13 Ratings

Project Execution Management

10.0

ABB Ability Solution Suite

100%

1.0

Epicor Prophet 21

10%

ABB Ability Solution Suite ranks higher in 15/15 features

Project Planning and Scheduling

10.0

100%

1 Rating

1.0

10%

3 Ratings

Project Manager Dashboard

10.0

100%

1 Rating

1.0

10%

3 Ratings

Resource Manager Dashboard

10.0

100%

1 Rating

1.0

10%

3 Ratings

Task Insight for Project Managers

10.0

100%

1 Rating

1.0

10%

3 Ratings

Project Manager Mobile Functionality

10.0

100%

1 Rating

1.0

10%

3 Ratings

Team Member Task Collaboration

10.0

100%

1 Rating

1.0

10%

3 Ratings

Team Member Mobile Functionality

10.0

100%

1 Rating

1.0

10%

3 Ratings

Project Candidate Search

10.0

100%

1 Rating

1.0

10%

2 Ratings

Project Candidate Comparison and Analysis

10.0

100%

1 Rating

1.0

10%

2 Ratings

Defineable Resource Pools

10.0

100%

1 Rating

1.0

10%

3 Ratings

Defineable Resource Pools

10.0

100%

1 Rating

1.0

10%

3 Ratings

Talent Profiles

10.0

100%

1 Rating

1.0

10%

2 Ratings

Real-Time Project Reporting

10.0

100%

1 Rating

1.0

10%

3 Ratings

Absence Management

10.0

100%

1 Rating

1.0

10%

2 Ratings

Product Lifecycle Management

10.0

100%

1 Rating

1.0

10%

2 Ratings

Manufacturing

10.0

ABB Ability Solution Suite

100%

1.0

Epicor Prophet 21

10%

ABB Ability Solution Suite ranks higher in 9/9 features

Production Process Design

10.0

100%

1 Rating

1.0

10%

2 Ratings

Supply Chain Business Flows

10.0

100%

1 Rating

1.0

10%

2 Ratings

Production Management

10.0

100%

1 Rating

1.0

10%

2 Ratings

Contracted Manufacturing Management

10.0

100%

1 Rating

1.0

10%

2 Ratings

Configuration Management

10.0

100%

1 Rating

1.0

10%

2 Ratings

Work Definition

10.0

100%

1 Rating

1.0

10%

3 Ratings

Work Execution

10.0

100%

1 Rating

1.0

10%

3 Ratings

Advanced Fulfillment

10.0

100%

1 Rating

1.0

10%

2 Ratings

Manufacturing Costs

10.0

100%

1 Rating

1.0

10%

2 Ratings

Supply Chain

10.0

ABB Ability Solution Suite

100%

3.5

Epicor Prophet 21

35%

ABB Ability Solution Suite ranks higher in 4/4 features

Forecasting

10.0

100%

1 Rating

1.9

19%

11 Ratings

Inventory Planning

10.0

100%

1 Rating

8.5

85%

12 Ratings

Multi-tier Supply Chain Planning

10.0

100%

1 Rating

1.9

19%

8 Ratings

Performance Monitoring

10.0

100%

1 Rating

1.9

19%

11 Ratings

Product Lifecycle Management

10.0

ABB Ability Solution Suite

100%

1.6

Epicor Prophet 21

16%

ABB Ability Solution Suite ranks higher in 7/7 features

Ideation Management

10.0

100%

1 Rating

1.7

17%

3 Ratings

Requirements Management

10.0

100%

1 Rating

1.7

17%

4 Ratings

Proposal Management

10.0

100%

1 Rating

1.7

17%

3 Ratings

Innovation Portfolio Management

10.0

100%

1 Rating

1.0

10%

2 Ratings

Product Master Data Management

10.0

100%

1 Rating

1.9

19%

3 Ratings

Vendor Portal

10.0

100%

1 Rating

1.9

19%

3 Ratings

Project Portfolio Management

10.0

100%

1 Rating

1.0

10%

2 Ratings

Payroll Management

ABB Ability Solution Suite

Feature Set Not Supported

N/A

6.6

Epicor Prophet 21

66%

Epicor Prophet 21 ranks higher in 5/5 features

Pay calculation

N/A

0 Ratings

8.0

80%

4 Ratings

Benefit plan administration

N/A

0 Ratings

6.7

67%

2 Ratings

Direct deposit files

N/A

0 Ratings

5.9

59%

3 Ratings

Salary revision and increment management

N/A

0 Ratings

6.8

68%

3 Ratings

Reimbursement management

N/A

0 Ratings

5.8

58%

3 Ratings

Reporting & Analytics

ABB Ability Solution Suite

Feature Set Not Supported

N/A

6.5

Epicor Prophet 21

65%

Epicor Prophet 21 ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

6.2

62%

21 Ratings

Standard reports

N/A

0 Ratings

6.2

62%

27 Ratings

Custom reports

N/A

0 Ratings

7.1

71%

22 Ratings

General Ledger and Configurable Accounting

ABB Ability Solution Suite

Feature Set Not Supported

N/A

5.7

Epicor Prophet 21

57%

Epicor Prophet 21 ranks higher in 11/11 features

Accounts payable

N/A

0 Ratings

5.0

50%

23 Ratings

Accounts receivable

N/A

0 Ratings

5.0

50%

23 Ratings

Global Financial Support

N/A

0 Ratings

2.6

26%

10 Ratings

Primary and Secondary Ledgers

N/A

0 Ratings

1.9

19%

12 Ratings

Intercompany Accounting

N/A

0 Ratings

4.8

48%

12 Ratings

Localizations

N/A

0 Ratings

5.0

50%

9 Ratings

Journals and Reconciliations

N/A

0 Ratings

9.0

90%

13 Ratings

Enterprise Accounting

N/A

0 Ratings

4.7

47%

10 Ratings

Configurable Accounting

N/A

0 Ratings

4.9

49%

11 Ratings

Centralized Rules Framework

N/A

0 Ratings

4.4

44%

11 Ratings

Standardized Processes

N/A

0 Ratings

4.9

49%

13 Ratings

Subledger and Financial Process

ABB Ability Solution Suite

Feature Set Not Supported

N/A

3.9

Epicor Prophet 21

39%

Epicor Prophet 21 ranks higher in 14/14 features

Automated Invoice Processing

N/A

0 Ratings

5.0

50%

12 Ratings

Shared Services Payments

N/A

0 Ratings

3.9

39%

7 Ratings

Billings Management

N/A

0 Ratings

5.0

50%

13 Ratings

Customer Receipt Applications

N/A

0 Ratings

5.0

50%

14 Ratings

Customer Collections

N/A

0 Ratings

5.4

54%

15 Ratings

Revenue Recognition

N/A

0 Ratings

5.0

50%

13 Ratings

Cash Management

N/A

0 Ratings

4.9

49%

14 Ratings

Asset Management

N/A

0 Ratings

4.5

45%

12 Ratings

Travel & Expense Management

N/A

0 Ratings

3.9

39%

9 Ratings

Budgetary Control & Encumbrance Accounting

N/A

0 Ratings

1.9

19%

8 Ratings

Period Close

N/A

0 Ratings

2.1

21%

15 Ratings

Transactions Tax

N/A

0 Ratings

4.5

45%

14 Ratings

Subledger Reconciliations

N/A

0 Ratings

1.9

19%

11 Ratings

3rd Party Accounting Systems

N/A

0 Ratings

1.0

10%

6 Ratings

Project Financial Management

ABB Ability Solution Suite

Feature Set Not Supported

N/A

9.0

Epicor Prophet 21

90%

Epicor Prophet 21 ranks higher in 12/12 features

Budgeting and Forecasting

N/A

0 Ratings

9.0

90%

6 Ratings

Project Costing

N/A

0 Ratings

9.0

90%

4 Ratings

Cost Capture

N/A

0 Ratings

9.0

90%

4 Ratings

Capital Project Management

N/A

0 Ratings

9.0

90%

3 Ratings

Customer Invoicing

N/A

0 Ratings

9.0

90%

8 Ratings

Customer Contract Compliance

N/A

0 Ratings

9.0

90%

8 Ratings

Project Revenue Recognition

N/A

0 Ratings

9.0

90%

3 Ratings

Project Financial Performance Analysis

N/A

0 Ratings

9.0

90%

3 Ratings

Project Financials Dashboard

N/A

0 Ratings

9.0

90%

3 Ratings

Real-time Financial Reporting

N/A

0 Ratings

8.7

87%

7 Ratings

Embedded Business Intelligence

N/A

0 Ratings

9.0

90%

4 Ratings

Project Planning Collaboration

N/A

0 Ratings

9.0

90%

4 Ratings

Grants Management

ABB Ability Solution Suite

Feature Set Not Supported

N/A

4.9

Epicor Prophet 21

49%

Epicor Prophet 21 ranks higher in 4/4 features

Award Lifecycle Management

N/A

0 Ratings

4.0

40%

2 Ratings

Spending Control

N/A

0 Ratings

4.8

48%

2 Ratings

Indirect Cost Management

N/A

0 Ratings

4.9

49%

2 Ratings

Billing

N/A

0 Ratings

6.1

61%

3 Ratings

Procurement

ABB Ability Solution Suite

Feature Set Not Supported

N/A

2.4

Epicor Prophet 21

24%

Epicor Prophet 21 ranks higher in 19/19 features

Sourcing Team Collaboration

N/A

0 Ratings

1.9

19%

6 Ratings

Sourcing Analysis

N/A

0 Ratings

1.9

19%

7 Ratings

Bids Analyzed and Compared

N/A

0 Ratings

1.9

19%

6 Ratings

Catalog Shopping E-Commerce for Employees

N/A

0 Ratings

5.0

50%

3 Ratings

Contract Authoring

N/A

0 Ratings

9.0

90%

5 Ratings

Contract Compliance Management

N/A

0 Ratings

1.9

19%

6 Ratings

Contract History

N/A

0 Ratings

1.9

19%

7 Ratings

Contract Renewal Automation

N/A

0 Ratings

1.9

19%

4 Ratings

Contract Repository

N/A

0 Ratings

1.9

19%

5 Ratings

Contract Standardization and Enforcement

N/A

0 Ratings

1.9

19%

5 Ratings

Electronic Signatures

N/A

0 Ratings

1.9

19%

4 Ratings

Invoice Automated Matching

N/A

0 Ratings

1.9

19%

5 Ratings

Purchasing Risk and Compliance Management

N/A

0 Ratings

1.9

19%

3 Ratings

Requisitions-to-Purchase Orders Integrated

N/A

0 Ratings

1.9

19%

5 Ratings

Spend Compliance Management

N/A

0 Ratings

1.9

19%

4 Ratings

Supplier Assessment

N/A

0 Ratings

1.9

19%

5 Ratings

Supplier Communication and Collaboration

N/A

0 Ratings

1.9

19%

5 Ratings

Supplier Management

N/A

0 Ratings

1.9

19%

6 Ratings

Supplier Portal

N/A

0 Ratings

1.9

19%

4 Ratings

Risk Management

ABB Ability Solution Suite

Feature Set Not Supported

N/A

1.8

Epicor Prophet 21

18%

Epicor Prophet 21 ranks higher in 9/9 features

Risk Repository

N/A

0 Ratings

1.9

19%

3 Ratings

Control Management

N/A

0 Ratings

1.9

19%

3 Ratings

Control Mapping

N/A

0 Ratings

1.9

19%

3 Ratings

Control Efficiency Assessments

N/A

0 Ratings

1.9

19%

3 Ratings

Automated Control Assessments

N/A

0 Ratings

1.9

19%

3 Ratings

Assessment Capture

N/A

0 Ratings

1.9

19%

3 Ratings

Issue Detection

N/A

0 Ratings

1.9

19%

3 Ratings

Automatic Notification

N/A

0 Ratings

1.9

19%

3 Ratings

Remediation and Certification

N/A

0 Ratings

1.0

10%

2 Ratings

Logistics

ABB Ability Solution Suite

Feature Set Not Supported

N/A

1.5

Epicor Prophet 21

15%

Epicor Prophet 21 ranks higher in 13/13 features

Transportation Planning and Optimization

N/A

0 Ratings

1.7

17%

7 Ratings

Transportation Sourcing Management

N/A

0 Ratings

1.7

17%

7 Ratings

Transportation Process Integration

N/A

0 Ratings

1.7

17%

6 Ratings

Transportation Execution Management

N/A

0 Ratings

1.7

17%

5 Ratings

Freight Payment Automation

N/A

0 Ratings

1.7

17%

7 Ratings

Trade Management

N/A

0 Ratings

1.0

10%

4 Ratings

Trade Regulatory Compliance Management

N/A

0 Ratings

1.0

10%

4 Ratings

Customs Entry Management

N/A

0 Ratings

1.0

10%

5 Ratings

Customs Document Management

N/A

0 Ratings

1.0

10%

5 Ratings

Customs Document Collaboration

N/A

0 Ratings

1.0

10%

5 Ratings

Fulfillment Management

N/A

0 Ratings

1.9

19%

6 Ratings

Inventory Visibility

N/A

0 Ratings

2.1

21%

9 Ratings

Warehouse Workforce Management

N/A

0 Ratings

1.9

19%

7 Ratings

Attribute Ratings

ABB Ability Solution Suite is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

ABB Ability Solution Suite

100%

1 Rating

5.0

Epicor Prophet 21

50%

28 Ratings

ABB Ability Solution Suite

N/A

0 Ratings

9.1

Epicor Prophet 21

91%

1 Rating

ABB Ability Solution Suite

100%

1 Rating

4.7

Epicor Prophet 21

47%

3 Ratings

ABB Ability Solution Suite

N/A

0 Ratings

8.2

Epicor Prophet 21

82%

2 Ratings

ABB Ability Solution Suite

N/A

0 Ratings

6.4

Epicor Prophet 21

64%

2 Ratings

ABB Ability Solution Suite

100%

1 Rating

5.2

Epicor Prophet 21

52%

6 Ratings

ABB Ability Solution Suite

N/A

0 Ratings

8.2

Epicor Prophet 21

82%

1 Rating

ABB Ability Solution Suite

N/A

0 Ratings

7.3

Epicor Prophet 21

73%

1 Rating

ABB Ability Solution Suite

N/A

0 Ratings

6.4

Epicor Prophet 21

64%

2 Ratings

ABB Ability Solution Suite

N/A

0 Ratings

9.1

Epicor Prophet 21

91%

1 Rating

Pros

Computation of data.
Presentation to right person.
Ability to perform critical task and sending to users.
Multiple control system connectivity.

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

View all 1 answers on this topic

The system allows us to pretty much design it to work the way want it to work. It is a very flexible system for the most part.
The system doesn't let you make too many shortcuts with getting something processed. It forces you to go through the proper steps.
The system keeps track of everything and can be easily retrieved through history searches. Detailed reports, graphs, ....

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Michael Gonzalez

Warehouse Supervisor

Q Source IncWarehousing, 11-50 employees

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Cons

May be for smaller PLCs this can't be implemented.
Cost may an area ABB can look in to.
Improvement in GUI

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

View all 1 answers on this topic

Prophet 21 could use better management tools for its own data. The database has a tendency to bloat and over time can grow exceedingly large without administrative intervention.
The UI can be cluttered at times and the windows tend to jump into focus or drop from focus when it isn't expected causing user confusion and data entry errors.
Branding on forms and the UI is almost nonexistent. Customizations of screen aesthetics and form layout options should be easier and not require custom programming.

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Charles Moon

Director of Marketing Communications

Sheppard Redistribution, Inc.Wholesale, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Epicor Prophet 21 9.1

Based on 1 answer

I've used Epicor Prophet 21 for about 12 years (in various iterations). It started out as CommerceCenter by Prophet 21 then became Prophet 21 by Activant and then Prophet 21 by Epicor. So frequently, when a software company is acquired, it stops being great. That has not been the case with Epicor Prophet 21. Over the years they've been under Epicor, the product has just gotten better and better, with major extensibility enhancements and new mobile components coming online.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

View all 1 answers on this topic

Usability

ABB Ability Solution Suite 10.0

Based on 1 answer

One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

View all 1 answers on this topic

Epicor Prophet 21 4.7

Based on 3 answers

Overall, I love using Prophet 21. With a few rare exceptions, functions within the application have been streamlined so they can be used with as few clicks and key presses as possible. That's not to say they've given up any functionality. The platform is incredibly powerful; just easy to use.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

View all 3 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

Epicor Prophet 21 8.2

Based on 2 answers

When hosted locally, you don't have to worry about outages unless the power goes out and the battery backups fail. It can also be hosted in the cloud which is as reliable as your internet connection. There's really no concern for outages in the software by itself. Outages are controlled by external factors.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

View all 2 answers on this topic

Performance

No score

No answers yet

No answers on this topic

Epicor Prophet 21 6.4

Based on 2 answers

I do feel like there are some screens and reports that could be streamlined. Prophet 21 likes to load features all at once when going into a program but a quicker load time into order entry, for example, is worth having a little latency while a non-essential tab that doesn't get used very often is opened.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

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Support Rating

ABB Ability Solution Suite 10.0

Based on 1 answer

Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

View all 1 answers on this topic

Epicor Prophet 21 5.2

Based on 6 answers

The support is some of the worst I've seen across all the 122 software vendors we work with. Everything is offshore and it is always vague answers, links to wiki's that don't apply, and when we pay for project support they charge $200 an hour for someone who works remote from Mexico to call you on a poor quality VoIP connection that isn't all that well trained and often doesn't have basic IT skills

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Chris Stovel

President

Tech Plus Consulting LLCComputer & Network Security, 1-10 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Epicor Prophet 21 8.2

Based on 1 answer

The on-site training was great. I give it a 9 because the trainer was a chain smoker who had to excuse herself a lot to smoke. Kind of unprofessional. She was a very good trainer though.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Epicor Prophet 21 7.3

Based on 1 answer

I had a great time with the online training. Most of the online trainings were live which meant you had opportunity to interact with instructors. I liked trying to derail them by posting funny comments to the chat window. The only complaint I had about these is they weren't recorded for later use. Well, another complaint is that they were sometimes too short.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

View all 1 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Epicor Prophet 21 6.4

Based on 2 answers

The overall implementation is smooth. Prophet 21 sends someone on-site for as many days as you need them to step through the initial implementation. Data conversion is the biggest trick. Make sure you get help with that portion of implementation. Also, be sure to offer plenty of training incentives to keep people coming back for more training. A little money spent up front will save you tons of headaches later.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

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Alternatives Considered

Better suited for the ABB System as Microsoft is a third party for ABB Control System.

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

View all 1 answers on this topic

I have not looked at them in detail, but have received a lot of positive comments through out the industry, we're on the fence in regards to viability of cloud based solutions, but from the information we have received it seems like NetSuite has developed a good solution for the industry.

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Verified User

Executive in Customer Service

Machinery Company, 201-500 employees

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Scalability

No score

No answers yet

No answers on this topic

Epicor Prophet 21 9.1

Based on 1 answer

Prophet 21 is very reliable. The database is robust and well designed. The application is also hard to break. If there's one feature I don't like, it's that they haven't accounted for the dreaded single quote. That's kind of the bane of Microsoft SQL's existence. They need to escape that character in every field that will accept it in the system. Otherwise, the system throws all kinds of errors and many times will crash.

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Aaron Pace

Operations Manager

Icon DistributingWholesale, 11-50 employees

View all 1 answers on this topic

Return on Investment

Positive is definitely ROI since manual intervention is minimized and the process is automated.
Cost wise, ABB has been looked upon considering the small industry.
Overall, a good solution for a large companies.

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

View all 1 answers on this topic

P21 has been very good with how we handle cash collections and had a positive impact for us.
P21 user interface saves time and thus makes people more efficient by allowing customizations.
With ordering, inventory, customer information, and CRM all in one location it makes the need for other programs like goldmine become obsolete.

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Jim Barber

Manager Of Information Systems

Blevins, IncWholesale, 201-500 employees

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