What users are saying about
7 Ratings
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Score 9.3 out of 100
52 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ABB Ability Solution Suite

Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Good for distribution organizations with warehousing. Can also support both Accounts Receivable and Accounts Payable, although a more thorough Accounting package is recommended. Is strong when it comes to integrating bar codes and scanners, particularly for warehouse maintenance. Prophet 21 does include a basic CRM offering. However, it is very basic, and for any real Customer Resource management, a third-party tool is best (even recommended by Epicor.)
John Suit | TrustRadius Reviewer

Feature Rating Comparison

Customization

ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
API for custom integration
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
Plug-ins
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0

Security

ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.7
Single sign-on capability
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.5
Role-based user permissions
ABB Ability Solution Suite
10.0
Epicor Prophet 21
10.0

Inventory Management

ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.6
Inventory tracking
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
Location management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
Manufacturing module
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.8
Automatic reordering
ABB Ability Solution Suite
Epicor Prophet 21
7.6

Order Management

ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.6
Pricing
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.0
Order entry
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
Cost of goods sold
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
End-to-end order visibility
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
Order exception Resolution
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.9
Credit card processing
ABB Ability Solution Suite
Epicor Prophet 21
8.0
Order Orchestration
ABB Ability Solution Suite
Epicor Prophet 21
8.0

Project Execution Management

ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.7
Project Planning and Scheduling
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.7
Project Manager Dashboard
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.7
Resource Manager Dashboard
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.7
Task Insight for Project Managers
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.7
Project Manager Mobile Functionality
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.2
Team Member Task Collaboration
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.2
Team Member Mobile Functionality
ABB Ability Solution Suite
10.0
Epicor Prophet 21
4.2
Project Candidate Search
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.6
Project Candidate Comparison and Analysis
ABB Ability Solution Suite
10.0
Epicor Prophet 21
4.5
Defineable Resource Pools
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.7
Defineable Resource Pools
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.7
Talent Profiles
ABB Ability Solution Suite
10.0
Epicor Prophet 21
4.5
Real-Time Project Reporting
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.2
Absence Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.6
Product Lifecycle Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
2.7

Manufacturing

ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.4
Production Process Design
ABB Ability Solution Suite
10.0
Epicor Prophet 21
5.5
Supply Chain Business Flows
ABB Ability Solution Suite
10.0
Epicor Prophet 21
4.5
Production Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
4.5
Contracted Manufacturing Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
4.5
Configuration Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
2.7
Work Definition
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.0
Work Execution
ABB Ability Solution Suite
10.0
Epicor Prophet 21
4.2
Advanced Fulfillment
ABB Ability Solution Suite
10.0
Epicor Prophet 21
1.0
Manufacturing Costs
ABB Ability Solution Suite
10.0
Epicor Prophet 21
1.0

Supply Chain

ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.5
Forecasting
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.6
Inventory Planning
ABB Ability Solution Suite
10.0
Epicor Prophet 21
7.9
Multi-tier Supply Chain Planning
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.8
Performance Monitoring
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.6

Product Lifecycle Management

ABB Ability Solution Suite
10.0
Epicor Prophet 21
7.4
Ideation Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.0
Requirements Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.0
Proposal Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.0
Innovation Portfolio Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
6.4
Product Master Data Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
Vendor Portal
ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.0
Project Portfolio Management
ABB Ability Solution Suite
10.0
Epicor Prophet 21
3.6

Payroll Management

ABB Ability Solution Suite
Epicor Prophet 21
6.2
Pay calculation
ABB Ability Solution Suite
Epicor Prophet 21
5.6
Benefit plan administration
ABB Ability Solution Suite
Epicor Prophet 21
6.7
Direct deposit files
ABB Ability Solution Suite
Epicor Prophet 21
5.9
Salary revision and increment management
ABB Ability Solution Suite
Epicor Prophet 21
6.8
Reimbursement management
ABB Ability Solution Suite
Epicor Prophet 21
5.8

Reporting & Analytics

ABB Ability Solution Suite
Epicor Prophet 21
6.8
Dashboards
ABB Ability Solution Suite
Epicor Prophet 21
7.1
Standard reports
ABB Ability Solution Suite
Epicor Prophet 21
7.1
Custom reports
ABB Ability Solution Suite
Epicor Prophet 21
6.1

General Ledger and Configurable Accounting

ABB Ability Solution Suite
Epicor Prophet 21
7.6
Accounts payable
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Accounts receivable
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Global Financial Support
ABB Ability Solution Suite
Epicor Prophet 21
6.8
Primary and Secondary Ledgers
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Intercompany Accounting
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Localizations
ABB Ability Solution Suite
Epicor Prophet 21
6.9
Journals and Reconciliations
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Enterprise Accounting
ABB Ability Solution Suite
Epicor Prophet 21
6.0
Configurable Accounting
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Centralized Rules Framework
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Standardized Processes
ABB Ability Solution Suite
Epicor Prophet 21
8.9

Subledger and Financial Process

ABB Ability Solution Suite
Epicor Prophet 21
8.6
Automated Invoice Processing
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Shared Services Payments
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Billings Management
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Customer Receipt Applications
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Customer Collections
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Revenue Recognition
ABB Ability Solution Suite
Epicor Prophet 21
8.5
Cash Management
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Asset Management
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Travel & Expense Management
ABB Ability Solution Suite
Epicor Prophet 21
8.7
Budgetary Control & Encumbrance Accounting
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Period Close
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Transactions Tax
ABB Ability Solution Suite
Epicor Prophet 21
7.5
Subledger Reconciliations
ABB Ability Solution Suite
Epicor Prophet 21
8.7
3rd Party Accounting Systems
ABB Ability Solution Suite
Epicor Prophet 21
6.5

Project Financial Management

ABB Ability Solution Suite
Epicor Prophet 21
8.9
Budgeting and Forecasting
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Project Costing
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Cost Capture
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Capital Project Management
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Customer Invoicing
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Customer Contract Compliance
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Project Revenue Recognition
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Project Financial Performance Analysis
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Project Financials Dashboard
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Real-time Financial Reporting
ABB Ability Solution Suite
Epicor Prophet 21
8.5
Embedded Business Intelligence
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Project Planning Collaboration
ABB Ability Solution Suite
Epicor Prophet 21
8.9

Grants Management

ABB Ability Solution Suite
Epicor Prophet 21
4.9
Award Lifecycle Management
ABB Ability Solution Suite
Epicor Prophet 21
4.0
Spending Control
ABB Ability Solution Suite
Epicor Prophet 21
4.8
Indirect Cost Management
ABB Ability Solution Suite
Epicor Prophet 21
4.9
Billing
ABB Ability Solution Suite
Epicor Prophet 21
6.1

Procurement

ABB Ability Solution Suite
Epicor Prophet 21
8.7
Sourcing Team Collaboration
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Sourcing Analysis
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Bids Analyzed and Compared
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Catalog Shopping E-Commerce for Employees
ABB Ability Solution Suite
Epicor Prophet 21
5.0
Contract Authoring
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Contract Compliance Management
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Contract History
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Contract Renewal Automation
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Contract Repository
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Contract Standardization and Enforcement
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Electronic Signatures
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Invoice Automated Matching
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Purchasing Risk and Compliance Management
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Requisitions-to-Purchase Orders Integrated
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Spend Compliance Management
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Supplier Assessment
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Supplier Communication and Collaboration
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Supplier Management
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Supplier Portal
ABB Ability Solution Suite
Epicor Prophet 21
8.9

Risk Management

ABB Ability Solution Suite
Epicor Prophet 21
8.7
Risk Repository
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Control Management
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Control Mapping
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Control Efficiency Assessments
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Automated Control Assessments
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Assessment Capture
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Issue Detection
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Automatic Notification
ABB Ability Solution Suite
Epicor Prophet 21
9.0
Remediation and Certification
ABB Ability Solution Suite
Epicor Prophet 21
6.4

Logistics

ABB Ability Solution Suite
Epicor Prophet 21
7.6
Transportation Planning and Optimization
ABB Ability Solution Suite
Epicor Prophet 21
7.9
Transportation Sourcing Management
ABB Ability Solution Suite
Epicor Prophet 21
7.9
Transportation Process Integration
ABB Ability Solution Suite
Epicor Prophet 21
7.9
Transportation Execution Management
ABB Ability Solution Suite
Epicor Prophet 21
7.9
Freight Payment Automation
ABB Ability Solution Suite
Epicor Prophet 21
7.9
Trade Management
ABB Ability Solution Suite
Epicor Prophet 21
6.8
Trade Regulatory Compliance Management
ABB Ability Solution Suite
Epicor Prophet 21
6.0
Customs Entry Management
ABB Ability Solution Suite
Epicor Prophet 21
6.8
Customs Document Management
ABB Ability Solution Suite
Epicor Prophet 21
7.2
Customs Document Collaboration
ABB Ability Solution Suite
Epicor Prophet 21
6.2
Fulfillment Management
ABB Ability Solution Suite
Epicor Prophet 21
8.8
Inventory Visibility
ABB Ability Solution Suite
Epicor Prophet 21
8.9
Warehouse Workforce Management
ABB Ability Solution Suite
Epicor Prophet 21
8.8

Pros

ABB Ability Solution Suite

  • Computation of data.
  • Presentation to right person.
  • Ability to perform critical task and sending to users.
  • Multiple control system connectivity.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

  • The system allows us to pretty much design it to work the way want it to work. It is a very flexible system for the most part.
  • The system doesn't let you make too many shortcuts with getting something processed. It forces you to go through the proper steps.
  • The system keeps track of everything and can be easily retrieved through history searches. Detailed reports, graphs, ....
Michael Gonzalez | TrustRadius Reviewer

Cons

ABB Ability Solution Suite

  • May be for smaller PLCs this can't be implemented.
  • Cost may an area ABB can look in to.
  • Improvement in GUI
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

  • Prophet 21 could use better management tools for its own data. The database has a tendency to bloat and over time can grow exceedingly large without administrative intervention.
  • The UI can be cluttered at times and the windows tend to jump into focus or drop from focus when it isn't expected causing user confusion and data entry errors.
  • Branding on forms and the UI is almost nonexistent. Customizations of screen aesthetics and form layout options should be easier and not require custom programming.
Charles Moon | TrustRadius Reviewer

Likelihood to Renew

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 9.1
Based on 1 answer
I've used Epicor Prophet 21 for about 12 years (in various iterations). It started out as CommerceCenter by Prophet 21 then became Prophet 21 by Activant and then Prophet 21 by Epicor. So frequently, when a software company is acquired, it stops being great. That has not been the case with Epicor Prophet 21. Over the years they've been under Epicor, the product has just gotten better and better, with major extensibility enhancements and new mobile components coming online.
Aaron Pace | TrustRadius Reviewer

Usability

ABB Ability Solution Suite

ABB Ability Solution Suite 10.0
Based on 1 answer
One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Epicor Prophet 21 8.2
Based on 1 answer
Overall, I love using Prophet 21. With a few rare exceptions, functions within the application have been streamlined so they can be used with as few clicks and key presses as possible. That's not to say they've given up any functionality. The platform is incredibly powerful; just easy to use.
Aaron Pace | TrustRadius Reviewer

Reliability and Availability

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 8.2
Based on 2 answers
When hosted locally, you don't have to worry about outages unless the power goes out and the battery backups fail. It can also be hosted in the cloud which is as reliable as your internet connection. There's really no concern for outages in the software by itself. Outages are controlled by external factors.
Aaron Pace | TrustRadius Reviewer

Performance

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 6.4
Based on 2 answers
I do feel like there are some screens and reports that could be streamlined. Prophet 21 likes to load features all at once when going into a program but a quicker load time into order entry, for example, is worth having a little latency while a non-essential tab that doesn't get used very often is opened.
Aaron Pace | TrustRadius Reviewer

Support Rating

ABB Ability Solution Suite

ABB Ability Solution Suite 10.0
Based on 1 answer
Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Epicor Prophet 21 5.9
Based on 4 answers
The support is some of the worst I've seen across all the 122 software vendors we work with. Everything is offshore and it is always vague answers, links to wiki's that don't apply, and when we pay for project support they charge $200 an hour for someone who works remote from Mexico to call you on a poor quality VoIP connection that isn't all that well trained and often doesn't have basic IT skills
Chris Stovel | TrustRadius Reviewer

In-Person Training

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 8.2
Based on 1 answer
The on-site training was great. I give it a 9 because the trainer was a chain smoker who had to excuse herself a lot to smoke. Kind of unprofessional. She was a very good trainer though.
Aaron Pace | TrustRadius Reviewer

Online Training

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 7.3
Based on 1 answer
I had a great time with the online training. Most of the online trainings were live which meant you had opportunity to interact with instructors. I liked trying to derail them by posting funny comments to the chat window. The only complaint I had about these is they weren't recorded for later use. Well, another complaint is that they were sometimes too short.
Aaron Pace | TrustRadius Reviewer

Implementation Rating

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 6.4
Based on 2 answers
The overall implementation is smooth. Prophet 21 sends someone on-site for as many days as you need them to step through the initial implementation. Data conversion is the biggest trick. Make sure you get help with that portion of implementation. Also, be sure to offer plenty of training incentives to keep people coming back for more training. A little money spent up front will save you tons of headaches later.
Aaron Pace | TrustRadius Reviewer

Alternatives Considered

ABB Ability Solution Suite

Better suited for the ABB System as Microsoft is a third party for ABB Control System.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

I have not looked at them in detail, but have received a lot of positive comments through out the industry, we're on the fence in regards to viability of cloud based solutions, but from the information we have received it seems like NetSuite has developed a good solution for the industry.
Anonymous | TrustRadius Reviewer

Scalability

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 9.1
Based on 1 answer
Prophet 21 is very reliable. The database is robust and well designed. The application is also hard to break. If there's one feature I don't like, it's that they haven't accounted for the dreaded single quote. That's kind of the bane of Microsoft SQL's existence. They need to escape that character in every field that will accept it in the system. Otherwise, the system throws all kinds of errors and many times will crash.
Aaron Pace | TrustRadius Reviewer

Return on Investment

ABB Ability Solution Suite

  • Positive is definitely ROI since manual intervention is minimized and the process is automated.
  • Cost wise, ABB has been looked upon considering the small industry.
  • Overall, a good solution for a large companies.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

  • P21 has been very good with how we handle cash collections and had a positive impact for us.
  • P21 user interface saves time and thus makes people more efficient by allowing customizations.
  • With ordering, inventory, customer information, and CRM all in one location it makes the need for other programs like goldmine become obsolete.
Jim Barber | TrustRadius Reviewer

Pricing Details

ABB Ability Solution Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Epicor Prophet 21

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ABB Ability Solution Suite
10.0
Epicor Prophet 21
9.4

Likelihood to Renew

ABB Ability Solution Suite
Epicor Prophet 21
9.1

Usability

ABB Ability Solution Suite
10.0
Epicor Prophet 21
8.2

Reliability and Availability

ABB Ability Solution Suite
Epicor Prophet 21
8.2

Performance

ABB Ability Solution Suite
Epicor Prophet 21
6.4

Support Rating

ABB Ability Solution Suite
10.0
Epicor Prophet 21
5.9

In-Person Training

ABB Ability Solution Suite
Epicor Prophet 21
8.2

Online Training

ABB Ability Solution Suite
Epicor Prophet 21
7.3

Implementation Rating

ABB Ability Solution Suite
Epicor Prophet 21
6.4

Scalability

ABB Ability Solution Suite
Epicor Prophet 21
9.1

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