ABB Ability Solution Suite vs. Epicor Prophet 21

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ABB Ability Solution Suite
Score 9.9 out of 10
N/A
The ABB Ability Solution Suite is an enterprise ERP product suite designed for asset-intensive industries like power generation and water management.N/A
Epicor Prophet 21
Score 5.7 out of 10
N/A
Prophet 21 from Epicor is a distribution ERP providing SCM capabilities (warehouse, inventory) as well as the ability to streamline quote-to-cash cycle, improve margins, and fulfill orders.N/A
Pricing
ABB Ability Solution SuiteEpicor Prophet 21
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ABB Ability Solution SuiteEpicor Prophet 21
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ABB Ability Solution SuiteEpicor Prophet 21
Top Pros
Top Cons

No answers on this topic

Features
ABB Ability Solution SuiteEpicor Prophet 21
Customization
Comparison of Customization features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
31% above category average
Epicor Prophet 21
9.0
15 Ratings
21% above category average
API for custom integration10.01 Ratings9.015 Ratings
Plug-ins10.01 Ratings9.014 Ratings
Security
Comparison of Security features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
20% above category average
Epicor Prophet 21
8.6
24 Ratings
5% above category average
Single sign-on capability10.01 Ratings9.321 Ratings
Role-based user permissions10.01 Ratings8.023 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
24% above category average
Epicor Prophet 21
1.7
25 Ratings
129% below category average
Inventory tracking10.01 Ratings2.225 Ratings
Location management10.01 Ratings1.321 Ratings
Automatic reordering00 Ratings2.218 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
25% above category average
Epicor Prophet 21
8.0
25 Ratings
3% above category average
Pricing10.01 Ratings8.024 Ratings
Order entry10.01 Ratings8.025 Ratings
Cost of goods sold10.01 Ratings8.024 Ratings
Credit card processing00 Ratings7.019 Ratings
Order Orchestration00 Ratings8.013 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
38% above category average
Epicor Prophet 21
1.0
3 Ratings
149% below category average
Project Planning and Scheduling10.01 Ratings1.03 Ratings
Task Insight for Project Managers10.01 Ratings1.03 Ratings
Project Mobile Functionality10.01 Ratings1.03 Ratings
Definable Resource Pools10.01 Ratings1.03 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
28% above category average
Epicor Prophet 21
1.0
3 Ratings
153% below category average
Production Process Design10.01 Ratings1.02 Ratings
Production Management10.01 Ratings1.02 Ratings
Configuration Management10.01 Ratings1.02 Ratings
Work Execution10.01 Ratings1.03 Ratings
Manufacturing Costs10.01 Ratings1.02 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
32% above category average
Epicor Prophet 21
3.0
13 Ratings
83% below category average
Forecasting10.01 Ratings1.211 Ratings
Inventory Planning10.01 Ratings8.512 Ratings
Performance Monitoring10.01 Ratings1.211 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
32% above category average
Epicor Prophet 21
1.1
4 Ratings
147% below category average
Proposal Management10.01 Ratings1.23 Ratings
Product Master Data Management10.01 Ratings1.23 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
6.6
4 Ratings
9% below category average
Pay calculation00 Ratings8.04 Ratings
Benefit plan administration00 Ratings6.72 Ratings
Direct deposit files00 Ratings5.93 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
6.4
27 Ratings
9% below category average
Dashboards00 Ratings6.021 Ratings
Standard reports00 Ratings6.027 Ratings
Custom reports00 Ratings7.022 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
6.0
23 Ratings
24% below category average
Accounts payable00 Ratings5.823 Ratings
Accounts receivable00 Ratings5.823 Ratings
Global Financial Support00 Ratings3.010 Ratings
Primary and Secondary Ledgers00 Ratings1.212 Ratings
Journals and Reconciliations00 Ratings9.013 Ratings
Configurable Accounting00 Ratings5.811 Ratings
Standardized Processes00 Ratings5.813 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
4.2
16 Ratings
55% below category average
Billing Management00 Ratings5.813 Ratings
Cash and Asset Management00 Ratings5.814 Ratings
Travel & Expense Management00 Ratings4.59 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings1.28 Ratings
Period Close00 Ratings1.315 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
9.0
8 Ratings
17% above category average
Budgeting and Forecasting00 Ratings9.06 Ratings
Project Costing00 Ratings9.04 Ratings
Cost Capture00 Ratings9.04 Ratings
Capital Project Management00 Ratings9.03 Ratings
Customer Contract Compliance00 Ratings9.08 Ratings
Project Revenue Recognition00 Ratings9.03 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
4.9
3 Ratings
43% below category average
Award Lifecycle Management00 Ratings4.02 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
1.8
8 Ratings
118% below category average
Bids Analyzed and Compared00 Ratings1.26 Ratings
Contract Authoring00 Ratings9.05 Ratings
Contract Repository00 Ratings1.25 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings1.25 Ratings
Supplier Management00 Ratings1.26 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
1.2
3 Ratings
138% below category average
Risk Repository00 Ratings1.23 Ratings
Control Management00 Ratings1.23 Ratings
Control Efficiency Assessments00 Ratings1.23 Ratings
Issue Detection00 Ratings1.23 Ratings
Remediation and Certification00 Ratings1.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
ABB Ability Solution Suite
-
Ratings
Epicor Prophet 21
1.1
10 Ratings
145% below category average
Transportation Planning and Optimization00 Ratings1.27 Ratings
Transportation Execution Management00 Ratings1.25 Ratings
Trade and Customs Management00 Ratings1.04 Ratings
Fulfillment Management00 Ratings1.26 Ratings
Warehouse Workforce Management00 Ratings1.27 Ratings
Best Alternatives
ABB Ability Solution SuiteEpicor Prophet 21
Small Businesses
Acumatica
Acumatica
Score 8.8 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.0 out of 10
Infor VISUAL
Infor VISUAL
Score 7.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ABB Ability Solution SuiteEpicor Prophet 21
Likelihood to Recommend
10.0
(1 ratings)
5.8
(28 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
10.0
(1 ratings)
5.8
(3 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
6.4
(1 ratings)
Support Rating
10.0
(1 ratings)
6.5
(4 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
6.4
(1 ratings)
Configurability
-
(0 ratings)
6.4
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
ABB Ability Solution SuiteEpicor Prophet 21
Likelihood to Recommend
ABB Ventyx
Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.
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Epicor Software
Good for distribution organizations with warehousing. Can also support both Accounts Receivable and Accounts Payable, although a more thorough Accounting package is recommended. Is strong when it comes to integrating bar codes and scanners, particularly for warehouse maintenance. Prophet 21 does include a basic CRM offering. However, it is very basic, and for any real Customer Resource management, a third-party tool is best (even recommended by Epicor.)
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Pros
ABB Ventyx
  • Computation of data.
  • Presentation to right person.
  • Ability to perform critical task and sending to users.
  • Multiple control system connectivity.
Read full review
Epicor Software
  • The system allows us to pretty much design it to work the way want it to work. It is a very flexible system for the most part.
  • The system doesn't let you make too many shortcuts with getting something processed. It forces you to go through the proper steps.
  • The system keeps track of everything and can be easily retrieved through history searches. Detailed reports, graphs, ....
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Cons
ABB Ventyx
  • May be for smaller PLCs this can't be implemented.
  • Cost may an area ABB can look in to.
  • Improvement in GUI
Read full review
Epicor Software
  • Prophet 21 could use better management tools for its own data. The database has a tendency to bloat and over time can grow exceedingly large without administrative intervention.
  • The UI can be cluttered at times and the windows tend to jump into focus or drop from focus when it isn't expected causing user confusion and data entry errors.
  • Branding on forms and the UI is almost nonexistent. Customizations of screen aesthetics and form layout options should be easier and not require custom programming.
Read full review
Likelihood to Renew
ABB Ventyx
No answers on this topic
Epicor Software
I've used Epicor Prophet 21 for about 12 years (in various iterations). It started out as CommerceCenter by Prophet 21 then became Prophet 21 by Activant and then Prophet 21 by Epicor. So frequently, when a software company is acquired, it stops being great. That has not been the case with Epicor Prophet 21. Over the years they've been under Epicor, the product has just gotten better and better, with major extensibility enhancements and new mobile components coming online.
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Usability
ABB Ventyx
One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.
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Epicor Software
Overall, I love using Prophet 21. With a few rare exceptions, functions within the application have been streamlined so they can be used with as few clicks and key presses as possible. That's not to say they've given up any functionality. The platform is incredibly powerful; just easy to use.
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Reliability and Availability
ABB Ventyx
No answers on this topic
Epicor Software
When hosted locally, you don't have to worry about outages unless the power goes out and the battery backups fail. It can also be hosted in the cloud which is as reliable as your internet connection. There's really no concern for outages in the software by itself. Outages are controlled by external factors.
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Performance
ABB Ventyx
No answers on this topic
Epicor Software
I do feel like there are some screens and reports that could be streamlined. Prophet 21 likes to load features all at once when going into a program but a quicker load time into order entry, for example, is worth having a little latency while a non-essential tab that doesn't get used very often is opened.
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Support Rating
ABB Ventyx
Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.
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Epicor Software
The support is some of the worst I've seen across all the 122 software vendors we work with. Everything is offshore and it is always vague answers, links to wiki's that don't apply, and when we pay for project support they charge $200 an hour for someone who works remote from Mexico to call you on a poor quality VoIP connection that isn't all that well trained and often doesn't have basic IT skills
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In-Person Training
ABB Ventyx
No answers on this topic
Epicor Software
The on-site training was great. I give it a 9 because the trainer was a chain smoker who had to excuse herself a lot to smoke. Kind of unprofessional. She was a very good trainer though.
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Online Training
ABB Ventyx
No answers on this topic
Epicor Software
I had a great time with the online training. Most of the online trainings were live which meant you had opportunity to interact with instructors. I liked trying to derail them by posting funny comments to the chat window. The only complaint I had about these is they weren't recorded for later use. Well, another complaint is that they were sometimes too short.
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Implementation Rating
ABB Ventyx
No answers on this topic
Epicor Software
The overall implementation is smooth. Prophet 21 sends someone on-site for as many days as you need them to step through the initial implementation. Data conversion is the biggest trick. Make sure you get help with that portion of implementation. Also, be sure to offer plenty of training incentives to keep people coming back for more training. A little money spent up front will save you tons of headaches later.
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Alternatives Considered
ABB Ventyx
Better suited for the ABB System as Microsoft is a third party for ABB Control System.
Read full review
Epicor Software
I have not looked at them in detail, but have received a lot of positive comments through out the industry, we're on the fence in regards to viability of cloud based solutions, but from the information we have received it seems like NetSuite has developed a good solution for the industry.
Read full review
Scalability
ABB Ventyx
No answers on this topic
Epicor Software
Prophet 21 is very reliable. The database is robust and well designed. The application is also hard to break. If there's one feature I don't like, it's that they haven't accounted for the dreaded single quote. That's kind of the bane of Microsoft SQL's existence. They need to escape that character in every field that will accept it in the system. Otherwise, the system throws all kinds of errors and many times will crash.
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Return on Investment
ABB Ventyx
  • Positive is definitely ROI since manual intervention is minimized and the process is automated.
  • Cost wise, ABB has been looked upon considering the small industry.
  • Overall, a good solution for a large companies.
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Epicor Software
  • P21 has been very good with how we handle cash collections and had a positive impact for us.
  • P21 user interface saves time and thus makes people more efficient by allowing customizations.
  • With ordering, inventory, customer information, and CRM all in one location it makes the need for other programs like goldmine become obsolete.
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ScreenShots