ABBYY FlexiCapture vs. Basware AP Automation

It is well suited for unstructured documents and automates the scanning operations where users are scanning thousands of documents on a daily basis and process them in the existing line of business application, or it is well suited for the RPA operations where ABBYY FlexiCapture extracts the output of extracted data in Excel, CSV or XML, and RPA applications parse those data and take it into other applications.

Incentivized

The system it self and its functionality is great. Most screens and work flows are easy to understand and use without any training. Its usually obvious what the next step is for the user, e.g adding coding, review etc. The information shown to the user is also built in a good way and the overall "feel" of the system is among best in market. Some of the admin parts require Basware AP Automation help, even though you technically can do it yourself as admin, the documentation available is not enough to help you through it.

Incentivized

• Integration with workflow tolls
• Auto data extraction
• Business rule setup

Incentivized

• Clear and intuitive software interface.
• Easy to see the entire history of what happened to invoice.
• Good integration with ERP system.

Incentivized

• Although the back-end of the application is very strong, if it can have a visual workflow for defining tasks like scanning, verification and etc., it will be better.
• Reporting feature should be enhance more on web
• Although the result of Arabic Text extraction is very good in ABBYY, if they can focus more on different types of Arabic Fonts, it will be better

Incentivized

• There needs to be an easier way to view past invoices as the current method requires that you select from the pull-down menu each and every time
• Instructions for the more commonly used features should be available within the program itself rather than having to search the online help index in order to find this information (bubble pop ups would be nice)
• More functionality should be build into the invoice processing system (you should be able to forward via email, include screenshots, etc)

Incentivized

We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.

Incentivized

The GUI and workflows are easy to understand. It makes sense where the "buttons" and menus are located. Design is overall getting improvements constantly as well, so there is updates coming all the time. System is quick, few bugs and errors that cause issues. Up time and accessibility is on a very good level.

Incentivized

License is cheap w.r.t to IQ BOT More flexibility in terms of custom development Can be used as independent process

Incentivized

Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish

Incentivized

• It has eased the scanning operation and reduced the overall time
• Automatic indexing created the good impacted on ROI
• But it only required the specialized IT Admin to maintain the system

Incentivized

• faster processing of invoices due to short step process
• it's user friendly so not much training is needed to use the system
• templates and favorites decreases time spent

Incentivized