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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Abnormal Security

    Score9.5 out of 10
    N/AAbnormal Security, headquartered in San Francisco, offers a secure email gateway to that protects Microsoft 365 and Google Workspace accounts with AI threat detection. The solution is designed to prevent phishing and scams, high-level account impersonation, or supply chain attacks (i.e. invoice fraud).N/A

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Pricing
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Editions & Modules
    No answers on this topic
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    Offerings
    Pricing Offerings
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.For organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Considered Both Products
    Abnormal Security
    Chose Abnormal Security
    Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same …
    Incentivized
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    I must say CheckPoint and IRONSCALES are both great platforms for MSPs. They both offer competitive pricing and multi-tenant support. KnowBe4 has the best track record though and offers a stable, consistent experience. Reliability is why KnowBe4 PhishER/PhishER Plus is the best.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    KnowBe4 PhishER/PhishER Plus fills a lot of gaps that are present in microsofts built in anti-phishing tools even once you have upgraded your licensing in microsoft. Abnormal is an entirely different beast compare to KnowBe4 PhishER/PhishER Plus. It is an enterprise grade …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Similar...
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Abnormal is on an entirely nother level both in cost and functionality. Costs is 25x but is borderline magic. Barracuda was finicky and cost more. Defender for email we already had but falls short in a lot of areas, especially with the reporting piece.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    125 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    125 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    112 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    114 Answers
    Features
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Abnormal Security and KnowBe4 PhishER/PhishER Plus
    Feature
    Abnormal Security
    7.9
    2 Ratings
    6% below category average
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Anti-malware8.01 Ratings00 Ratings
    Customizability8.02 Ratings00 Ratings
    Data Loss Protection8.01 Ratings00 Ratings
    Threat Detection8.02 Ratings00 Ratings
    Sandboxing7.01 Ratings00 Ratings
    End-to-End Encryption8.01 Ratings00 Ratings
    Management Tools8.02 Ratings00 Ratings
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Abnormal Security and KnowBe4 PhishER/PhishER Plus
    Feature
    Abnormal Security
    -
    Ratings
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Company-wide Incident Reporting00 Ratings8.3101 Ratings
    Integration with Other Security Systems00 Ratings8.597 Ratings
    Centralized Dashboard00 Ratings9.0120 Ratings
    Machine Learning to Prevent Incidents00 Ratings8.0103 Ratings
    Live Response for Rapid Remediation00 Ratings8.1102 Ratings
    Best Alternatives
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Small Businesses
    Sophos Email
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    No answers on this topic
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.8
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (9 ratings)
    Usability
    8.0
    (1 ratings)
    8.6
    (44 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    Abnormal Security
    Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.
    Incentivized
    Read full review
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
    Read full review
    Pros
    Abnormal Security
    • Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
    • Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
    • Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.
    Incentivized
    Read full review
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    Cons
    Abnormal Security
    • None so far, I have been extremely happy with their service.
    Incentivized
    Read full review
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    Abnormal Security
    No answers on this topic
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Usability
    Abnormal Security
    It is pretty easy to setup and use along with being a learning AI model that continues to work without much interaction from the end user.
    Incentivized
    Read full review
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    Support Rating
    Abnormal Security
    No answers on this topic
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    Implementation Rating
    Abnormal Security
    No answers on this topic
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Alternatives Considered
    Abnormal Security
    KnowBe4 was a close second and only because it has Egress around it which is a more legacy product that has a proven track record of being a good piece of software.
    Incentivized
    Read full review
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    Return on Investment
    Abnormal Security
    • Preventing compromises that have historically led to payroll or accounts payable threats.
    Incentivized
    Read full review
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    ScreenShots

    Abnormal Security Screenshots

    Screenshot of Abnormal Security

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.