Abnormal Security vs. Webroot Email Security Powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abnormal Security
Score 9.5 out of 10
N/A
Abnormal Security, headquartered in San Francisco, offers a secure email gateway to that protects Microsoft 365 and Google Workspace accounts with AI threat detection. The solution is designed to prevent phishing and scams, high-level account impersonation, or supply chain attacks (i.e. invoice fraud).N/A
Webroot Email Security Powered by Zix
Score 7.9 out of 10
N/A
Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,…N/A
Pricing
Abnormal SecurityWebroot Email Security Powered by Zix
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Abnormal SecurityWebroot Email Security Powered by Zix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
Abnormal SecurityWebroot Email Security Powered by Zix
Top Pros

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Top Cons

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Features
Abnormal SecurityWebroot Email Security Powered by Zix
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Abnormal Security
10.0
1 Ratings
18% above category average
Webroot Email Security Powered by Zix
8.3
2 Ratings
1% below category average
Customizability10.01 Ratings6.42 Ratings
Threat Detection10.01 Ratings8.42 Ratings
Management Tools10.01 Ratings7.42 Ratings
Anti-malware00 Ratings10.01 Ratings
Data Loss Protection00 Ratings9.01 Ratings
Sandboxing00 Ratings7.01 Ratings
End-to-End Encryption00 Ratings10.02 Ratings
Best Alternatives
Abnormal SecurityWebroot Email Security Powered by Zix
Small Businesses
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.2 out of 10
Avanan
Avanan
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.2 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Abnormal SecurityWebroot Email Security Powered by Zix
Likelihood to Recommend
10.0
(1 ratings)
7.9
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(28 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Abnormal SecurityWebroot Email Security Powered by Zix
Likelihood to Recommend
Abnormal Security
Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.
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Webroot, an OpenText company
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Pros
Abnormal Security
  • Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
  • Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
  • Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.
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Webroot, an OpenText company
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Abnormal Security
  • None so far, I have been extremely happy with their service.
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Webroot, an OpenText company
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Likelihood to Renew
Abnormal Security
No answers on this topic
Webroot, an OpenText company
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Abnormal Security
No answers on this topic
Webroot, an OpenText company
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Abnormal Security
No answers on this topic
Webroot, an OpenText company
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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Alternatives Considered
Abnormal Security
Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same info into a custom campaign.
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Webroot, an OpenText company
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Abnormal Security
  • Preventing compromises that have historically led to payroll or accounts payable threats.
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Webroot, an OpenText company
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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ScreenShots

Abnormal Security Screenshots

Screenshot of Abnormal Security