What users are saying about
7 Ratings
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Top Rated
610 Ratings
7 Ratings
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Score 5.8 out of 100

Box

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
610 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Anonymous | TrustRadius Reviewer

Box

I would recommend this robust and automated platform to all organizations to use as the main storage platform which is providing unlimited uploads and unlimited storage for storing the files document. A secure and safe platform is the plus point of it. It gives a wide platform for keeping everything secure.
james dean | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.7
Box
Workflow Automation
Abstract
7.5
Box
Mobile Access
Abstract
7.0
Box
Search
Abstract
8.5
Box

Communication

Abstract
8.7
Box
Chat
Abstract
10.0
Box
Notifications
Abstract
9.2
Box
Discussions
Abstract
8.0
Box
Internal knowledgebase
Abstract
7.5
Box

File Sharing & Management

Abstract
8.1
Box
Versioning
Abstract
10.0
Box
Document collaboration
Abstract
8.4
Box
Access control
Abstract
7.0
Box
Advanced security features
Abstract
6.1
Box
Device sync
Abstract
9.1
Box

Enterprise Content Management

Abstract
Box
6.8
File sync, storage & archiving
Abstract
Box
6.4
Document management
Abstract
Box
8.2
Records management
Abstract
Box
8.2
Content search & retrieval
Abstract
Box
6.4
Enterprise content collaboration
Abstract
Box
4.5
Security, risk management & information governance
Abstract
Box
7.3
Integration
Abstract
Box
6.4

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Christopher Fritz | TrustRadius Reviewer

Box

  • Being a cloud software I can assess to any document online anywhere by just connecting to the internet.
  • The main feature which I like the most as it integrates to tech-stack across all of the breed apps. Integration of Box is amazing.
  • I have a lot of software already in my organization which we are using to handle different processes in the organization, box easily gets integrated with other tools.
  • Another great feature that I like the most and using every day is their online cloud storage which gives unlimited storage to store all kinds of information efficiently.
Elena Heyl | TrustRadius Reviewer

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Anonymous | TrustRadius Reviewer

Box

  • Large-sized files cannot be synchronized without having a premium version so all of the processing consumes a lot of time.
  • When you initially install Box then you are required to move all files which again consumes a lot of time that could be invested somewhere else.
Juliane Steudel | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

Box

Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Sam Montoya, CSM | TrustRadius Reviewer

Usability

Abstract

Abstract 7.0
Based on 1 answer
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Anonymous | TrustRadius Reviewer

Box

Box 9.2
Based on 18 answers
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Tyler Grudowski | TrustRadius Reviewer

Reliability and Availability

Abstract

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Anonymous | TrustRadius Reviewer

Performance

Abstract

No score
No answers yet
No answers on this topic

Box

Box 9.1
Based on 24 answers
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
burt smith | TrustRadius Reviewer

Support Rating

Abstract

Abstract 8.3
Based on 5 answers
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Anonymous | TrustRadius Reviewer

Box

Box 8.1
Based on 61 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Anonymous | TrustRadius Reviewer

In-Person Training

Abstract

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.
Anonymous | TrustRadius Reviewer

Online Training

Abstract

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Anonymous | TrustRadius Reviewer

Implementation Rating

Abstract

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Abstract

I purchased and administer Abstract. It was requested by our design department who evaluated it.
Christopher Fritz | TrustRadius Reviewer

Box

We have definitely come a long way to finally reach Box. It is undoubtedly a powerful and secure tool that is embedded with many modern features. Moreover, we wanted a platform that has more features and involves less cost. Altogether, it successfully stored many problems regarding document management in our company as well.
Grace Wachina | TrustRadius Reviewer

Scalability

Abstract

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.
Anonymous | TrustRadius Reviewer

Return on Investment

Abstract

  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
Anonymous | TrustRadius Reviewer

Box

  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Abstract Editions & Modules

Additional Pricing Details

Box

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Box Editions & Modules

Edition
Starter$5.001
Business Plus$25.001
Business$15.001
Enterprise$35.001
  1. per month
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Rating Summary

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