What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
695 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Box

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
695 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Project Management

    7.8

    Abstract

    78%

    Box

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 3/3 features

    Workflow Automation

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Search

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    Communication

    8.7

    Abstract

    87%

    Box

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 4/4 features

    Chat

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    9.1
    91%
    4 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.1

    Abstract

    81%

    Box

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 5/5 features

    Versioning

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Access control

    6.2
    62%
    4 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    2 Ratings
    N/A
    0 Ratings

    Device sync

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Enterprise Content Management

    Abstract

    Feature Set Not Supported
    N/A
    8.9

    Box

    89%
    Box ranks higher in 13/13 features

    Content capture & imaging

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    9.4
    94%
    33 Ratings

    Document management

    N/A
    0 Ratings
    9.2
    92%
    30 Ratings

    Records management

    N/A
    0 Ratings
    8.7
    87%
    18 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.2
    82%
    17 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    9.2
    92%
    33 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Automated workflows

    N/A
    0 Ratings
    8.9
    89%
    25 Ratings

    Artificial intelligence

    N/A
    0 Ratings
    7.5
    75%
    14 Ratings

    Mobile support

    N/A
    0 Ratings
    9.1
    91%
    33 Ratings

    Integration

    N/A
    0 Ratings
    9.4
    94%
    32 Ratings

    Attribute Ratings

    • Abstract is rated higher in 1 area: Support Rating
    • Box is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    2.2

    Abstract

    22%
    4 Ratings
    8.5

    Box

    85%
    164 Ratings

    Likelihood to Renew

    Abstract

    N/A
    0 Ratings
    8.0

    Box

    80%
    12 Ratings

    Usability

    7.0

    Abstract

    70%
    1 Rating
    9.0

    Box

    90%
    18 Ratings

    Availability

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    10 Ratings

    Performance

    Abstract

    N/A
    0 Ratings
    9.1

    Box

    91%
    24 Ratings

    Support Rating

    8.7

    Abstract

    87%
    7 Ratings
    8.4

    Box

    84%
    57 Ratings

    In-Person Training

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Online Training

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    3 Ratings

    Implementation Rating

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    12 Ratings

    Configurability

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Ease of integration

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Product Scalability

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Vendor post-sale

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Vendor pre-sale

    Abstract

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Likelihood to Recommend

    Abstract

    • Large teams with dedicated design operations support
    • UX managers that want a facilitated workflow for their teams
    • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
    • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
    • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
    • If you're managing multiple pattern libraries
    Read full review

    Box

    Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
    Read full review

    Pros

    Abstract

    • Versioning for desginers
    • Collaboration between team members
    Read full review

    Box

    • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
    • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
    • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
    Read full review

    Cons

    Abstract

    • Asset exports are not as great as Zeplin and others.
    • Filtering within files.
    Read full review

    Box

    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Read full review

    Pricing Details

    Abstract

    Starting Price

    Editions & Modules

    Abstract editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Box

      Starting Price

      $7 per month per user (minimum of 3 users)

      Editions & Modules

      Box editions and modules pricing
      EditionModules
      Starter$60.001
      Business Plus$300.002
      Business$180.003
      Enterprise$4204

      Footnotes

      1. per year per user (minimum of 3 users)
      2. per year per user (minimum of 3 users)
      3. per year per user (minimum of 3 users)
      4. per year per user (minimum of 3 users)

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

      Likelihood to Renew

      Abstract

      No answers on this topic

      Box

      I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
      Read full review

      Usability

      Abstract

      Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
      Read full review

      Box

      Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
      Read full review

      Reliability and Availability

      Abstract

      No answers on this topic

      Box

      Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
      Read full review

      Performance

      Abstract

      No answers on this topic

      Box

      The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
      Read full review

      Support Rating

      Abstract

      Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
      Read full review

      Box

      I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
      Read full review

      In-Person Training

      Abstract

      No answers on this topic

      Box

      The in person training was done in house and I helped with the training, people seem to respond well.
      Read full review

      Online Training

      Abstract

      No answers on this topic

      Box

      The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
      Read full review

      Implementation Rating

      Abstract

      No answers on this topic

      Box

      Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
      Read full review

      Alternatives Considered

      Abstract

      I purchased and administer Abstract. It was requested by our design department who evaluated it.
      Read full review

      Box

      Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
      Read full review

      Scalability

      Abstract

      No answers on this topic

      Box

      It's great, as we put more files on there it's done very well.
      Read full review

      Return on Investment

      Abstract

      • Single source of truth for the team.
      • Could quickly get expensive with corporate accounts.
      Read full review

      Box

      • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
      • Box reduces the risk of sharing a sensitive document to the wrong person via email.
      • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
      Read full review

      Screenshots

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