Accruent Maintenance Connection vs. IBM Maximo Application Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accruent Maintenance Connection
Score 7.6 out of 10
N/A
Accruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.N/A
IBM Maximo Application Suite
Score 8.5 out of 10
N/A
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
Pricing
Accruent Maintenance ConnectionIBM Maximo Application Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Accruent Maintenance ConnectionIBM Maximo Application Suite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Accruent Maintenance ConnectionIBM Maximo Application Suite
Considered Both Products
Accruent Maintenance Connection
Chose Accruent Maintenance Connection
It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except …
IBM Maximo Application Suite

No answer on this topic

Best Alternatives
Accruent Maintenance ConnectionIBM Maximo Application Suite
Small Businesses

No answers on this topic

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Medium-sized Companies

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IFS Applications
IFS Applications
Score 7.6 out of 10
Enterprises

No answers on this topic

IFS Applications
IFS Applications
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Accruent Maintenance ConnectionIBM Maximo Application Suite
Likelihood to Recommend
9.0
(3 ratings)
7.8
(66 ratings)
Likelihood to Renew
7.0
(1 ratings)
7.9
(7 ratings)
Usability
9.0
(1 ratings)
8.4
(6 ratings)
Support Rating
6.4
(2 ratings)
7.1
(4 ratings)
Implementation Rating
7.0
(1 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Accruent Maintenance ConnectionIBM Maximo Application Suite
Likelihood to Recommend
Accruent
Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
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IBM
It’s really good for organizing all your assets and managing your field technician teams. The new features, like the assistant and remote assistant, are also really good. On the other side, for the second part of the question, what’s less appropriate, for example, for network scanning, there used to be a part of the product that handled natural discovery. Now IBM has discontinued that, so we have to use two different products now to scan the IT environment, which is not so efficient, I would say.
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Pros
Accruent
  • Customer Service is Outstanding.
  • Changes are made by MC through the entire network that makes suggestions.
  • The software is simple to use so even the most seasoned mechanic can navigate it.
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IBM
  • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
  • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
  • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
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Cons
Accruent
  • No improvements at this time.
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IBM
  • The interface is not friendly, and it took a lot of time for our team to get comfortable with it.
  • Sometimes updates can led to unexpected lag and downtime.
  • It has many useful modules and features, but it is not well known, and I only recently found it after I was actively searching for it.
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Likelihood to Renew
Accruent
If I find a product with better support and some additional operational asset functions I would be willing to make a move.
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IBM
IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
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Usability
Accruent
Its very user friendly and works well in a manufacturing setting.
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IBM
The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
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Performance
Accruent
No answers on this topic
IBM
Depends on DB tuning, Query builds etc
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Support Rating
Accruent
They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
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IBM
I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
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In-Person Training
Accruent
No answers on this topic
IBM
As expected, good content and instructions
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Implementation Rating
Accruent
If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
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IBM
Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
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Alternatives Considered
Accruent
It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
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IBM
As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
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Scalability
Accruent
No answers on this topic
IBM
i dont use it
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Return on Investment
Accruent
  • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
  • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
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IBM
  • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
  • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
  • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
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ScreenShots