What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.2 out of 100
Based on 7 reviews and ratings
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 54 reviews and ratings
Attribute Ratings
- Accruent Maintenance Connection CMMS is rated higher in 1 area: Likelihood to Recommend
- IBM Maximo is rated higher in 1 area: Support Rating
Likelihood to Recommend

9.0
Maintenance Connection CMMS
90%
3 Ratings
7.8
IBM Maximo
78%
13 Ratings
Likelihood to Renew

7.0
Maintenance Connection CMMS
70%
1 Rating
IBM Maximo
N/A
0 Ratings
Usability

9.0
Maintenance Connection CMMS
90%
1 Rating
IBM Maximo
N/A
0 Ratings
Support Rating

6.4
Maintenance Connection CMMS
64%
4 Ratings
8.0
IBM Maximo
80%
2 Ratings
Implementation Rating

7.0
Maintenance Connection CMMS
70%
2 Ratings
IBM Maximo
N/A
0 Ratings
Likelihood to Recommend
Maintenance Connection CMMS
Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
Data Analyst
City of Orlando Water ReclamationUtilities, 201-500 employees
IBM Maximo
IBM Maximo functionalities are the easiest tools and very active with quality Cloud services generation and very easy to provide multiple data analytics and data visualization operations. The tool allows easy inventory management, easy tracking capability, and extremely easy to pull in data from other integrated applications very easy and smoothly through [IBM] Maximo options.
DevOps Architect
KnowitInformation Technology & Services, 1001-5000 employees
Pros
Maintenance Connection CMMS
- Customer Service is Outstanding.
- Changes are made by MC through the entire network that makes suggestions.
- The software is simple to use so even the most seasoned mechanic can navigate it.
Facilities Manager
Masters Gallery Foods, Inc.Food Production, 501-1000 employees
IBM Maximo
- Extensive asset tracking and management. IBM Maximo is extremely capable of handling all sorts of assets so you can track every detail and part of the lifecycle of an asset inside an organization.
- Highly customizable. If the broad array of possibilities inside IBM Maximo still isn't suited for your specific application, it is possible to customize it to a very high degree so it can fit the needs of your organization.
- Preventive maintenance and services. With IBM Maximo, it is possible to schedule all sorts of preventive maintenance for your equipment, maximizing the uptime of your systems and machinery and minimizing unforeseen events.
Intern
MAXINST - Consulting and Technology Ltda.Information Technology and Services, 11-50 employees
Cons
Maintenance Connection CMMS
- No improvements at this time.
CMMS Coordinator
Encore Wire CorpElectrical/Electronic Manufacturing, 1001-5000 employees
IBM Maximo
- Maximo has been a good tool when it comes to managing assets but we miss some of the case management capabilities that some of the tools, such as Predix, have to provide. It may not be the key functionality today, but as we are maturing as an organization I think we will need capabilities where we can start designing predictive models.
- Maximo is still not a product of choice for asset strategy development. We absolutely want to have Maximo do our Meridium functionality. However, today Maximo lacks that.
- Maximo mobility has been exceptionally terrible. Because of the user interface it has, we lacked field mobility capability and now we are looking for Click as a potential software.
Supervisor, Business Transformation
Plains Midstream CanadaOil & Energy, 1001-5000 employees
Pricing Details
Maintenance Connection CMMS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—IBM Maximo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Maintenance Connection CMMS
Maintenance Connection CMMS 7.0
Based on 1 answer
If I find a product with better support and some additional operational asset functions I would be willing to make a move.
Facilities Manager
Masters Gallery Foods, Inc.Food Production, 501-1000 employees
IBM Maximo
No score
No answers yet
No answers on this topic
Usability
Maintenance Connection CMMS
Maintenance Connection CMMS 9.0
Based on 1 answer
Its very user friendly and works well in a manufacturing setting.
Facilities Manager
Masters Gallery Foods, Inc.Food Production, 501-1000 employees
IBM Maximo
No score
No answers yet
No answers on this topic
Support Rating
Maintenance Connection CMMS
Maintenance Connection CMMS 6.4
Based on 4 answers
They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
Data Analyst
City of Orlando Water ReclamationUtilities, 201-500 employees
IBM Maximo
IBM Maximo 8.0
Based on 2 answers
User friendly. No additional training is required for new users. Easy to use. Ticket creation is very simple.
Service Delivery Specialist
Sears Holdings Pvt LtdInformation Technology & Services, 10,001+ employees
Implementation Rating
Maintenance Connection CMMS
Maintenance Connection CMMS 7.0
Based on 2 answers
If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
Facilities Manager
Masters Gallery Foods, Inc.Food Production, 501-1000 employees
IBM Maximo
No score
No answers yet
No answers on this topic
Alternatives Considered
Maintenance Connection CMMS
It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
Facilities Manager
Masters Gallery Foods, Inc.Food Production, 501-1000 employees
IBM Maximo
We were using an old software called MPX that had a lot of problems. We wanted to change it and move to a solution that would help us improve. The most used software for asset management in the market was IBM Maximo, so we didn't hesitate to adopt it. We have no regrets.
Sub-Gerente de Desarrollo
Hospital AlemanHospital & Health Care, 1001-5000 employees
Return on Investment
Maintenance Connection CMMS
- Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
- Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
CMMS Coordinator
Encore Wire CorpElectrical/Electronic Manufacturing, 1001-5000 employees
IBM Maximo
- Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
- Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
- We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
Intern
MAXINST - Consulting and Technology Ltda.Information Technology and Services, 11-50 employees