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Accruent Lucernex vs. IBM Maximo Application Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent Lucernex

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    Accruent acquired Lucernex in 2017 to boost its IWMS or asset management portfolio. Lucernex Lease Administration & Accounting is a real estate lifecycle management platform emphasizing compliant financial contracts and accountancy.N/A

    IBM Maximo Application Suite

    Score7.6 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
    Pricing
    Accruent LucernexIBM Maximo Application Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Accruent LucernexIBM Maximo Application Suite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—The IBM® Maximo® Application Suite (MAS) comes in two packages: client managed software or software as a service (SaaS). MAS is purchased using a simplified licensing and usage model leveraging a credit-based system called AppPoints. This provides the flexibility to easily add functionality and users, scale your business, and pay only for what you use with a single entitlement.
    More Pricing Information
    Community Pulse
    Accruent LucernexIBM Maximo Application Suite
    Considered Both Products
    Accruent
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    75 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    57 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    50 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    57 Answers
    User Ratings
    Accruent LucernexIBM Maximo Application Suite
    Likelihood to Recommend
    7.8
    (19 ratings)
    6.8
    (86 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.7
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    7.2
    (4 ratings)
    In-Person Training
    7.7
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Accruent LucernexIBM Maximo Application Suite
    Likelihood to Recommend
    Accruent
    I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
    Incentivized
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    IBM
    The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
    Incentivized
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    Pros
    Accruent
    • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
    • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
    Incentivized
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    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
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    Cons
    Accruent
    • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
    • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
    • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.
    Incentivized
    Read full review
    IBM
    • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
    Incentivized
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    Likelihood to Renew
    Accruent
    No answers on this topic
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
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    Usability
    Accruent
    No answers on this topic
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
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    Performance
    Accruent
    No answers on this topic
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
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    Support Rating
    Accruent
    No answers on this topic
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
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    In-Person Training
    Accruent
    The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
    Incentivized
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    IBM
    As expected, good content and instructions
    Incentivized
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    Implementation Rating
    Accruent
    No answers on this topic
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
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    Alternatives Considered
    Accruent
    I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
    Incentivized
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    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
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    Scalability
    Accruent
    No answers on this topic
    IBM
    i dont use it
    Incentivized
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    Return on Investment
    Accruent
    • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
    • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
    Incentivized
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    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
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