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Accurate Background vs. DISA Global Solutions vs. I-9 HQ™ for Employer Services, by Equifax

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accurate Background

    Score6.2 out of 10
    N/AAccurate Background is a provider of compliant, automated workforce screening solutions. The vendor states that over 16,000 global organizations trust them to mitigate risk, reduce cost, and deliver a positive candidate screening experience. The vendor further states that their full suite of compliant screening services lets users verify candidate backgrounds without sacrificing individualized attention or cutting corners. The technology is designed to reduce time…N/A

    DISA Global Solutions

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    DISA offers a range of background screening services and functionality, boasting 33 background check products, an online ordering system for access, customized product packages to suit the needs of various kinds of enterprises. These products include federal, state, and county-level checks, criminal and civil, education and previous employer verifications, DOT-specific checks, and related products (e.g. employment verification services).N/A

    I-9 HQ™ for Employer Services, by Equifax

    Score8 out of 10
    N/AEquifax Workforce Solutions brings organizations the information, expertise, and HR solutions they need to help meet their compliance commitments and manage the changes that impact their workforce. Our Verification Services and flagship The Work NumberⓇ database help improve the speed of verifications and the accuracy of decisions that help consumers nationwide.

    $8.50

    per month

    Pricing
    Accurate BackgroundDISA Global SolutionsI-9 HQ™ for Employer Services, by Equifax
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Accurate BackgroundDISA Global SolutionsI-9 HQ™ for Employer Services, by Equifax
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details—DISA provides customized package solutions so pricing varies based on the number of screens per year and the products added to the package.—
    More Pricing Information
    User Ratings
    Accurate BackgroundDISA Global SolutionsI-9 HQ™ for Employer Services, by Equifax
    Likelihood to Recommend
    6.0
    (5 ratings)
    9.0
    (1 ratings)
    9.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Accurate BackgroundDISA Global SolutionsI-9 HQ™ for Employer Services, by Equifax
    Likelihood to Recommend
    Accurate Background
    Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business
    Incentivized
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    DISA Global Solutions, Inc
    DISA Global Solutions has great customer service response times and their representatives are knowledgeable. We did have a special case where the candidate had a couple of names and the Social Security Administration was not able to confirm his Social Security Number. It took DISA Global Solutions a couple of attempts to get this completed, but the representative was communicative and knowledgeable.
    Incentivized
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    Equifax
    LawLogix Guardian is well suited for companies who want or need to keep digital I-9 records in a safe and convenient place. LawLogix Guardian also keeps you up to date on all compliance practices for the country or state that you're in, ensuring that you stay compliant to the best of your abilities. One scenario where LawLogix falters is a very specific scenario of hiring minors without a Driver's License. In certain states, items such as report cards can be used in lieu of certain identifying documents. However, there is no accommodation for that in the current I-9 form.
    Incentivized
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    Pros
    Accurate Background
    • Customer service
    • Accuracy
    Incentivized
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    DISA Global Solutions, Inc
    • Results in a timely manner.
    • Customer service department is knowledgeable.
    • Online platform is user friendly.
    Incentivized
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    Equifax
    • Immediate access to employee performance
    • Allows only members who are affected and their superiors access to employee performance
    • Keep administration aware of entries with immediate email reminders that an entry has been made on an employee.
    Incentivized
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    Cons
    Accurate Background
    • The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
    • Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
    • I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
    • I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
    • All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.
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    DISA Global Solutions, Inc
    • The all reports screen, it would be useful to have them sorted by most recent at top automatically.
    • The Form SSA-89 instructions should be clear that it must be hand-signed and electronic signatures are not allowed.
    • The SSN Address Trace should be communicated more often to the company that it isn't being completed. Sometimes the pre-employment screening is pending for a couple of days when this is the only step missing because the candidate is not answering/responding. We need these candidates to start quickly and the few days the report is pending can affect us.
    Incentivized
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    Equifax
    • Credential updates
    • Regulations on screening
    • Some reporting
    Incentivized
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    Usability
    Accurate Background
    No answers on this topic
    DISA Global Solutions, Inc
    DISA Global Solutions platform is user-friendly on the candidate and company sides. There can be improvement on the All Reports screen where the reports are listed by date with the most recent at top. Also, the pending pre-employment reports that are waiting on the signed Background Consent form and the Form SSA-89 take a few clicks to get to. There should be an easier way to see the pending pre-employment screens that are awaiting forms.
    Incentivized
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    Equifax
    No answers on this topic
    Alternatives Considered
    Accurate Background
    Accurate is much better. The most thorough background check company I have ever used.
    Incentivized
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    DISA Global Solutions, Inc
    DISA Global Solutions has the fastest turnaround time and customer service compared to Checkr and HireRight. DISA Global Solutions has customizable options in creating packages specific to certain roles and management levels. The users don't have any issues when filling out their portions of the pre-employment screenings with DISA Global Solutions. As a company representative, DISA Global Solutions is overall the easiest platform to use, customize and is responsive.
    Incentivized
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    Equifax
    Gusto is great but Equifax Workforce Solutions really helps us manage payroll, HR, benefits, and other employee needs much more seamlessly. We are so glad we made the transition to this platform as it helps keep us organized even more for all of our employee needs! It's been a great decision
    Incentivized
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    Return on Investment
    Accurate Background
    • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
    • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
    Incentivized
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    DISA Global Solutions, Inc
    • DISA Global Solutions has had a positive return on investment on our business as it's mainly quick process. It takes an average of 4 days before we get the completed pre-employment report.
    • We do have a few cases were it takes longer than 4 days, but that is due to pre-employment drug screenings and the lab delays.
    Incentivized
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    Equifax
    • It has helped us digitize our I-9s, including for employees that have been with us for a long time.
    • It helps us ensure compliance to the best of our abilities in case of any audits.
    • It helps us find record in an organized fashion.
    • It helps us verify employment at the beginning of a new hire's employment to avoid any issues down the line.
    Incentivized
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    ScreenShots

    DISA Global Solutions Screenshots

    Screenshot of DISAWorks Dashboard

    I-9 HQ™ for Employer Services, by Equifax Screenshots

    Screenshot of I-9 HQ™ offers a suite of reports with a range of different reporting options. Reports are available to users whose role includes report access, and will only contain data from locations the user is assigned to. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of the dashboard from which administrators can manage users and create custom roles. Images are examples and for information purposes only. They may vary across platforms and are subject to change.Screenshot of The Employee Profile page, which displays pertinent information about the employee, such as contact information, hire date, and employment status. Images are examples and for information purposes only. They may vary across platforms and are subject to change.