ACES Web Audit Technology

15 Ratings
Score 7 out of 101

Encompass from Ellie Mae

74 Ratings
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

ACES Web Audit Technology

The technology is very well suited for QC audits. It is also flexible enough to create audits for other purposes within the mortgage industry.
Judith Palionis profile photo

Encompass from Ellie Mae

Encompass is well suited for origination and processing of mortgage loans. I really think that would be the only reason anyone would use this software, it wouldn't be appropriate for any other industries
Cassie Dietrich profile photo

Pros

  • ACES web audit technology is user friendly and easy to use.
  • ACES customer service is always accessible, friendly and willing to assist.
  • ACES questionnaires are complete, and compliant
Judith Palionis profile photo
  • Easily self managed. A single user can administer the software.
  • Mavent Compliance engine provides integrated assurance that files remain in compliance.
  • Ability to customize workflows based on channel.
  • Ability to customize input forms to match your business needs. You can completely customize your users experience with input forms.
Samuel Lerner profile photo

Cons

  • Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
  • A more detailed user guide. Not all processes are explained well.
  • Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.
Judith Palionis profile photo
  • Customer support has improved but could still stand a little improvement.
  • Updates to print forms lag behind edisclosed version.
  • Direct access to database.
Samuel Lerner profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Encompass from Ellie Mae8.9
Based on 4 answers
User experience and tools made available are amazing.
Mike Walker profile photo

Usability

No score
No answers yet
No answers on this topic
Encompass from Ellie Mae8.4
Based on 2 answers
The program is just great, period.
Liz Harris profile photo

Support

No score
No answers yet
No answers on this topic
Encompass from Ellie Mae9.1
Based on 1 answer
No better support around
Liz Harris profile photo

Implementation

No score
No answers yet
No answers on this topic
Encompass from Ellie Mae5.5
Based on 1 answer
Should have sent someone to become an admin prior to implementation.
Liz Harris profile photo

Alternatives Considered

I believe ACES has a better platform for the audits that we conduct. It allows us to make changes and add questionnaires as they are needed.
Judith Palionis profile photo
There is no comparision. Point can not do even a fraction of what Encompass can. Their user interface is convoluted and hard to use and doesn't have any way to upload documents into the loan file. Encompass allows documents to be loaded straight to the loan file which makes storing and record retention incredibly easy for loan related documents
Cassie Dietrich profile photo

Return on Investment

  • ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.
Judith Palionis profile photo
  • With the integration of services and electronic files we have reduced our processing time and costs and increased the productivity of the processors.
  • Encompass Banker addition is also cost effective and you get the websites and Mavent Compliance Software and the Ellie Mae pricing Engine.
Linda L. Moran profile photo

Pricing Details

ACES Web Audit Technology

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Encompass from Ellie Mae

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details