15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 2.9 out of 100

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)

It is advisable to create custom designs that call for specific programs and content without giving direct access to those programs. We still have to meet the proposed use case where it should not be used.
Madusanka Balapitiya | TrustRadius Reviewer

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor | TrustRadius Reviewer

Feature Rating Comparison

Security

Acoustic Content (formerly IBM Watson Content Hub)
9.0
Adobe Business Catalyst (Discontinued)
Role-based user permissions
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Adobe Business Catalyst (Discontinued)

Platform & Infrastructure

Acoustic Content (formerly IBM Watson Content Hub)
9.5
Adobe Business Catalyst (Discontinued)
6.6
API
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
7.9
Internationalization / multi-language
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Adobe Business Catalyst (Discontinued)
Role-based workflow & approvals
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.0
Customizability
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
6.0
Integration with Salesforce.com
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
5.5

Web Content Creation

Acoustic Content (formerly IBM Watson Content Hub)
9.5
Adobe Business Catalyst (Discontinued)
WYSIWYG editor
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Adobe Business Catalyst (Discontinued)
Code quality / cleanliness
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
Admin section
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
Page templates
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
Library of website themes
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Adobe Business Catalyst (Discontinued)
Mobile optimization / responsive design
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Adobe Business Catalyst (Discontinued)
Publishing workflow
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
Form generator
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)

Web Content Management

Acoustic Content (formerly IBM Watson Content Hub)
9.8
Adobe Business Catalyst (Discontinued)
Content taxonomy
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
SEO support
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Adobe Business Catalyst (Discontinued)
Bulk management
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
Availability / breadth of extensions
Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
Community / comment management
Acoustic Content (formerly IBM Watson Content Hub)
9.9
Adobe Business Catalyst (Discontinued)

Email & Online Marketing

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
6.5
WYSIWYG email editor
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
2.3
Dynamic content
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
9.0
Ability to test dynamic content
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.9
Landing pages
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.0
A/B testing
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.0
Mobile optimization
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
8.0
Email deliverability reporting
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.9
List management
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
3.0
Triggered drip sequences
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
6.8

Lead Management

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
1.7
Lead nurturing
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
1.7
Lead scoring and grading
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
2.2
Data quality management
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
1.4
Automated sales alerts and tasks
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
1.6

Campaign Management

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
2.3
Calendaring
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
2.4
Event/webinar marketing
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
2.3

Social Media Marketing

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
8.2
Social sharing and campaigns
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.8
Social profile integration
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
8.6

Reporting & Analytics

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.0
Dashboards
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
8.0
Standard reports
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
7.0
Custom reports
Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
6.0

Pros

Acoustic Content (formerly IBM Watson Content Hub)

  • It has a wide variety of built-in API calls.
  • Building unique pages is simple and straightforward and requires only basic fundamental knowledge to get started.
  • More advanced API calls can be developed simply.
Ben Williams | TrustRadius Reviewer

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak | TrustRadius Reviewer

Cons

Acoustic Content (formerly IBM Watson Content Hub)

  • It doesn't work well with our IBM systems and as you might expect, that seems to be a common problem with IBM products.
  • Application settings are bad and some items are easily accessible and can be buried in menus
Madusanka Balapitiya | TrustRadius Reviewer

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler | TrustRadius Reviewer

Likelihood to Renew

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus | TrustRadius Reviewer

Usability

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler | TrustRadius Reviewer

Reliability and Availability

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever | TrustRadius Reviewer

Performance

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever | TrustRadius Reviewer

Support Rating

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.8
Based on 6 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus | TrustRadius Reviewer

Online Training

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever | TrustRadius Reviewer

Implementation Rating

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.8
Based on 4 answers
Pretty easy to do
Jerry Dever | TrustRadius Reviewer

Alternatives Considered

Acoustic Content (formerly IBM Watson Content Hub)

I haven't had experience outside of the IBM applications but can confirm that compared to other content tools provided by IBM, this is one of the more complete packages.
Ben Williams | TrustRadius Reviewer

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French | TrustRadius Reviewer

Scalability

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever | TrustRadius Reviewer

Return on Investment

Acoustic Content (formerly IBM Watson Content Hub)

  • Approved developer is a simple tool for integrating other end-user applications.
  • It has allowed us to have one-stop-shop and easy-to-use debugging, saving time.
Madusanka Balapitiya | TrustRadius Reviewer

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz | TrustRadius Reviewer

Screenshots

Adobe Business Catalyst (Discontinued)

Pricing Details

Acoustic Content (formerly IBM Watson Content Hub)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)
10.0
Adobe Business Catalyst (Discontinued)
6.0

Likelihood to Renew

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
9.4

Usability

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
9.7

Reliability and Availability

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
9.0

Performance

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
8.2

Support Rating

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
8.8

Online Training

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
8.6

Implementation Rating

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
9.8

Scalability

Acoustic Content (formerly IBM Watson Content Hub)
Adobe Business Catalyst (Discontinued)
9.0

Add comparison