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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acquia DAM (Widen)

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A configurable metadata schema provides business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Content can be synced across systems using the API or pre-built integrations with over 50 tools, from creative suites to project management. Product-based companies can use Acquia DAM to build a unique 360º view of their product content. It…N/A

    Brandfolder

    Score7.4 out of 10
    N/ABrandfolder, from Smartsheet since the 2020 acquisition, supports brands' content and creative assets with adigital asset management software that helps organize, control, create, distribute and measure creative assets across hundreds of formats including 8K video, documents, images and 3D.N/A
    Pricing
    Acquia DAM (Widen)Brandfolder
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acquia DAM (Widen)Brandfolder
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsGuided or full-service implementation options and annual subscriptions based on capabilities required. Workgroup and unlimited user options available. Storage with Amazon Web Services. Professional services available for strategy consulting, change management, administration services, design services, and managed integrations.—
    More Pricing Information
    Community Pulse
    Acquia DAM (Widen)Brandfolder
    Considered Both Products
    Acquia
    Chose Acquia DAM (Widen)
    We started with the Widen system but ended up switching to Brandfolder. Brandfolder had the consistent interface across internal and external platforms. It was easier to use and search for assets for our internal team and brand partners. I preferred the Widen system's ability …
    Incentivized
    Chose Acquia DAM (Widen)
    Evaluated against Brandfolder and Bynder, Acquia DAM (Widen) had the best feature set, especially around self-management of metadata and taxonomy, as well as reporting.
    Incentivized
    Chose Acquia DAM (Widen)
    I inherited Acquia DAM (Widen) when coming into this role 2.5 years ago. The search functionality and AI-driven data layer is much more intuitive with Brandfolder. There is a lot of manual metadata entry in Acquia DAM (Widen) that is cumbersome and often ignored, leading to a …
    Incentivized
    Chose Acquia DAM (Widen)
    Actually, I ended up going with Brandfolder after using Acquia DAM (Widen). The biggest thing for our needs was to have privacy settings on assets which Acquia DAM (Widen) could not do for us, but Brandfolder could.
    Incentivized
    Chose Acquia DAM (Widen)
    One reason was that we migrated to Acquia Drupal and Acquia DAM (Widen) is the Acquia product that comes with loads of features and seamless integration with Acquia Drupal. Also, Acquia DAM (Widen) aces in other features like granular user management, publishing workflow, …
    Incentivized
    Chose Acquia DAM (Widen)
    easier to use, better funcationality
    Incentivized
    Chose Acquia DAM (Widen)
    The Acquia DAM (Widen) templates function was much easier to use and integrate with our current DAM than any of the others that were demo'd.
    Incentivized
    Chose Acquia DAM (Widen)
    Acquia DAM (Widen) wins all based on superior capability or better value (in the case of Orange Logic).
    Incentivized
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    165 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    131 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    170 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    106 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    110 Answers
    No answers on this topic
    Features
    Acquia DAM (Widen)Brandfolder
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Acquia DAM (Widen) and Brandfolder
    Feature
    Acquia DAM (Widen)
    6.6
    62 Ratings
    7% below category average
    Brandfolder
    7.3
    1 Ratings
    3% above category average
    Dashboards7.259 Ratings10.01 Ratings
    Standard reports4.954 Ratings00 Ratings
    Custom reports5.443 Ratings00 Ratings
    Data exportability8.143 Ratings5.01 Ratings
    Content analytics7.346 Ratings7.01 Ratings
    DAM Features
    Comparison of DAM Features features of Acquia DAM (Widen) and Brandfolder
    Feature
    Acquia DAM (Widen)
    6.8
    83 Ratings
    19% below category average
    Brandfolder
    7.9
    1 Ratings
    4% below category average
    Uploading assets7.782 Ratings7.01 Ratings
    Downloading assets8.183 Ratings9.01 Ratings
    Categories5.979 Ratings10.01 Ratings
    Asset storage8.682 Ratings10.01 Ratings
    Asset sharing8.682 Ratings10.01 Ratings
    Asset search7.183 Ratings9.01 Ratings
    Tagging system6.479 Ratings10.01 Ratings
    Content editing3.463 Ratings6.01 Ratings
    Embed codes6.555 Ratings8.01 Ratings
    Metadata6.770 Ratings7.01 Ratings
    Collections7.675 Ratings10.01 Ratings
    User access6.777 Ratings7.01 Ratings
    DAM Integrations7.658 Ratings00 Ratings
    DAM API7.642 Ratings00 Ratings
    Workflow automations5.440 Ratings5.01 Ratings
    Related asset discovery5.350 Ratings2.01 Ratings
    Best Alternatives
    Acquia DAM (Widen)Brandfolder
    Small Businesses
    Adobe Bridge
    Score8.5 out of 10
    Adobe Bridge
    Score8.5 out of 10
    Medium-sized Companies
    Cloudinary
    Score9 out of 10
    Cloudinary
    Score9 out of 10
    Enterprises
    Canto
    Score6.5 out of 10
    Acquia DAM (Widen)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acquia DAM (Widen)Brandfolder
    Likelihood to Recommend
    7.2
    (188 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (9 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (176 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Acquia DAM (Widen)Brandfolder
    Likelihood to Recommend
    Acquia
    Widen is a great digital asset manager internally. I loved the framework that the platform has. However, we created a main portal to share with our external partners so we could control what was private and what was public. The portal framework was not as user-friendly and we tried too much to make it like a website when it was meant to be a DAM. The main reason we switched providers is that we wanted to have the option to have a consistent framework internally and externally that was more user-friendly with better search capabilities.
    Incentivized
    Read full review
    Smartsheet
    It is so well suited for a cloud based DAM. It's loads so fast, works well in every browser. With remote work now it is so easily for our team to upload, organize, share, and view analytics on our assets. The best feature is the templating system which allows your designers to take what they design in Adobe Indesign and denote which areas are editable and it keeps the formatting, style, and fonts to the end user. The only other options on the market would require the designer to rebuild the design on a separate platform like Canvas. I wish the platform did more to help with handling videos. It doesn't display the runtime on a video, the specs, or play captions inline with the video. I also wish it would do media pushing to social media platforms.
    Incentivized
    Read full review
    Pros
    Acquia
    • They offer valuable guidance and educational resources to Administrators
    • Their I.T. support is knowledgeable and responsive. And friendly!
    • They build community among Acquia DAM (Widen) Admins
    • They aren't as salesy and pushy as many of the other DAM Vendors that we considered. I don't feel like they are constantly trying to upsell me or take advantage. I hope this continues to be the case with the acquisition by Acquia.
    • They're just plain nice people to work with.
    Incentivized
    Read full review
    Smartsheet
    • Documents such as contact lists and cooperative programs
    • Featured listings, agents, and maps are just a few examples of creative advertising concepts
    • Provides organization
    Incentivized
    Read full review
    Cons
    Acquia
    • Improvements in the cropping and editing features within Acquia DAM are essential to ease the workload for our graphic designers. The current functionality falls short in providing the necessary tools and precision required for efficient asset manipulation, not helping with that time management at all.
    • Enhancing the onboarding experience, we propose creating more video tutorials for Acquia DAM. These visual guides, covering topics from account setup to collaboration features, offer dynamic, step-by-step learning.
    • To improve the onboarding experience, we recommend expanding introductory tools and templates in Acquia DAM. Introducing more user-friendly features and providing a variety of templates will empower new users to navigate the platform with ease, fostering quicker proficiency and enhancing overall usability.
    Incentivized
    Read full review
    Smartsheet
    • If you have a large collection of images, like we do, and you go 2 or 3 pages deep and select an image, then close the image, the collection snaps back to page 1. It's pretty frustrating.
    Incentivized
    Read full review
    Likelihood to Renew
    Acquia
    Acquia DAM (Widen) is changing its pricing model and at this point, we are unsure whether it is a good thing for us or not. While we consider this a robust tool, we will take our time to evaluate the competitors.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Usability
    Acquia
    We used to have to respond to any email questions from our library users about how to find assets. With Acquia DAM (Widen), the system is similar to online shopping, workable with keywords for those who like to search that way, or with filters for those who like to browse.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Reliability and Availability
    Acquia
    Never had an issue where I was unable to access Widen.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Performance
    Acquia
    There have been a couple of rare instance where after I uploaded an asset, I was unable to rename it, or after uploading it it took a while before it actually appeared and can be viewed in the DAM.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Support Rating
    Acquia
    It's very seldom that I have to reach out for support, but when I have, there are quick solutions and follow-ups to make sure the system is working how it should be. My customer support team is also great at reaching out on a regular basis to keep me up to speed on emerging features I may be able to leverage to improve my experience.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Online Training
    Acquia
    The training was very thorough. The recordings for all our traning sessions were provided to us so that we could go back and review. Our trainer was always available for follow up questions. Our trainer shared a spreadsheet with us as a checklist for all things that needed to be done to ensure proper import and setup of our assets and DAM.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    Acquia
    It was a lot of work! But worth the effort to get our assets cleaned up and organized. Enough time and personnel need to be allotted for any implementation, but we had some advantage in having our assets in a previous DAM with attached metadata in XML, and our users were prepared with knowledge of our existing DAM at that time. Though old habits present their own issues, a company that is starting from scratch with no DAM has to think farther ahead about how it will organize and collect assets. Far more pre-planning with stakeholders would be needed for a company starting an implementation from scratch.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Alternatives Considered
    Acquia
    We decided to stick with Acquia DAM (Widen) in the short term but will be reviewing the options this or next year to better integrate with Social, Web, and Creative team needs. We use Sitecore for all our web services, so it needs to be compatible with that, Social also needs to integrate but is not fixed on a single system, but Canva would be a good fit. The creative team always prefers local storage to link to rather than the cloud due to speeds.
    Incentivized
    Read full review
    Smartsheet
    Brandfolder has the best UI/UX for the end user and the administrator. The UI/UX is modern and not just a recreation of a folder system like old OS file systems. Brandfolder is so visual based and loads so quickly that makes it easy for users to find their assets quickly. The templating is totally unique when compared to other options on the market. The tagging system, duplicate detection, collections, and stacking files into an asset makes the platform efficient to manage and use
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Acquia
    Can not give an accurate rating.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Return on Investment
    Acquia
    • The Acquia DAM (Widen) helped our company transition more quickly to remote work, giving users access to files much faster than the company servers could.
    • The Acquia DAM (Widen) has given non-web devs the ability to quickly build clean web pages that share out marketing resources and information.
    Incentivized
    Read full review
    Smartsheet
    • Cut down on time doubling time on assets
    • It took a long time to set up and train.
    • It is very expensive.
    Incentivized
    Read full review
    ScreenShots

    Acquia DAM (Widen) Screenshots

    Screenshot of Dashboard can be customized to provide users with a springboard to popular assets, collections, and portals.Screenshot of Custom-branded portals to share curated collections of assets and microsites.Screenshot of Asset performance tracking including downloads, embedded asset views, and shares.Screenshot of Custom analytics dashboards to display system reports for all usage data.Screenshot of Any asset type can be searched, downloaded, shared, and embedded.