Excellent DAM Option
January 11, 2024

Excellent DAM Option

Megan Spaid | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

We used Widen to organize our marketing resources internally and to share them externally with our partners via the portals. We work with foodservice distributors, retailers, and restaurant owners to advertise our product. This platform allowed us to share our logo files, photos, videos, and training tools. We loved how we could organize our assets internally. It was more difficult to provide the "search" capabilities with our external partners via the portals. Widen had a good onboarding process with our team and did take feedback from us. However, there were just some functions and capabilities they could not provide so we ended up switching providers.

Pros

  • Adding Metadata
  • Version Control
  • Bulk Editing

Cons

  • Search Capabilities in Portals
  • Having to build our own images for use in portals to make it more visual
  • Increased ability to share assets
We had a great experience onboarding with the Widen team. We worked with one person who guided our team through how to organize our assets. The process was easy and the launch went smoothly.
We started with the Widen system but ended up switching to Brandfolder. Brandfolder had the consistent interface across internal and external platforms. It was easier to use and search for assets for our internal team and brand partners. I preferred the Widen system's ability to share assets with direct links and the ability to add metadata upon upload.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

No

Widen is a great digital asset manager internally. I loved the framework that the platform has. However, we created a main portal to share with our external partners so we could control what was private and what was public. The portal framework was not as user-friendly and we tried too much to make it like a website when it was meant to be a DAM. The main reason we switched providers is that we wanted to have the option to have a consistent framework internally and externally that was more user-friendly with better search capabilities.

Acquia DAM (Widen) Feature Ratings

DAM Features
8.0
Uploading assets
10
Downloading assets
10
Categories
8
Asset storage
10
Asset sharing
10
Asset search
3
Tagging system
9
Content editing
9
Embed codes
5
Metadata
10
Collections
10
User access
7
DAM Integrations
7
DAM API
7
Workflow automations
5
Related asset discovery
Not Rated
Reporting & Analytics
5.0
Dashboards
5
Standard reports
5
Custom reports
Not Rated
Data exportability
Not Rated
Content analytics
Not Rated

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