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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis Cyber Protect Cloud

    Score8.5 out of 10
    N/AAcronis Cyber Protect integrates backup with AI-driven cybersecurity to deliver comprehensive cyber resilience. It offers rapid, one-click recovery, and simplified management for all IT environments.N/A

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Pricing
    Acronis Cyber Protect CloudPulseway
    Editions & Modules
    No answers on this topic
    Enterprise
    $0.80
    per month per installation
    Offerings
    Pricing Offerings
    Acronis Cyber Protect CloudPulseway
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No hidden fees or contracts. Term-based discounts.
    More Pricing Information
    Community Pulse
    Acronis Cyber Protect CloudPulseway
    Considered Both Products
    Acronis
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    31 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    32 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    32 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Acronis Cyber Protect CloudPulseway
    Endpoint Security
    Comparison of Endpoint Security features of Acronis Cyber Protect Cloud and Pulseway
    Feature
    Acronis Cyber Protect Cloud
    8.2
    7 Ratings
    4% below category average
    Pulseway
    -
    Ratings
    Anti-Exploit Technology7.96 Ratings00 Ratings
    Endpoint Detection and Response (EDR)7.77 Ratings00 Ratings
    Centralized Management8.87 Ratings00 Ratings
    Hybrid Deployment Support8.96 Ratings00 Ratings
    Infection Remediation8.27 Ratings00 Ratings
    Vulnerability Management7.87 Ratings00 Ratings
    Malware Detection7.87 Ratings00 Ratings
    Best Alternatives
    Acronis Cyber Protect CloudPulseway
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis Cyber Protect CloudPulseway
    Likelihood to Recommend
    8.7
    (38 ratings)
    6.4
    (13 ratings)
    Likelihood to Renew
    7.6
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (14 ratings)
    7.8
    (4 ratings)
    Support Rating
    9.8
    (7 ratings)
    9.6
    (2 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis Cyber Protect CloudPulseway
    Likelihood to Recommend
    Acronis
    The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.
    Read full review
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    Pros
    Acronis
    • Local backup to local encrypted and protected hard drives
    • Cloud backups of files, folders, or entire machines
    • Vulnerability assessment of systems
    • Antivirus and content filtering
    • Remote control of systems
    • Integration with Connectwise and other RMM and MSP tools
    • Replacement that's better than Dropbox or Google drive
    Incentivized
    Read full review
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Cons
    Acronis
    • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
    • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
    Incentivized
    Read full review
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Acronis
    They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Usability
    Acronis
    The platform is quite intuitive and centralizes many functions into a single console, which facilitates the daily management of all clients. However, some sections—such as the RMM, security audit reports, or the Awareness service—could be more comprehensive to enhance the overall experience. La plataforma es bastante intuitiva y centraliza muchas funciones en una sola consola, lo que facilita la gestión diaria de todos los clientes. Sin embargo, algunos apartados como el RMM o los informes de auditoría de seguridad o el servicio de Awareness podrían ser más completos para mejorar la experiencia general.
    Incentivized
    Read full review
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Support Rating
    Acronis
    Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
    Incentivized
    Read full review
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Implementation Rating
    Acronis
    Everything just worked when we were setting the system up.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Alternatives Considered
    Acronis
    Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.
    Read full review
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Return on Investment
    Acronis
    • We have been able to further develop our customerbase and and more MSP as our partners
    • Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
    • It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.
    Read full review
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report