46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

    File Sharing & Management

    Acronis Cyber Protect Home Office

    Feature Set Not Supported
    N/A
    8.9

    IDrive

    89%
    IDrive ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Video files

    N/A
    0 Ratings
    8.9
    89%
    6 Ratings

    Audio files

    N/A
    0 Ratings
    9.2
    92%
    6 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.9
    99%
    3 Ratings

    Access control

    N/A
    0 Ratings
    9.4
    94%
    6 Ratings

    File search

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Device sync

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Cloud Storage Security & Administration

    Acronis Cyber Protect Home Office

    Feature Set Not Supported
    N/A
    7.3

    IDrive

    73%
    IDrive ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    File organization

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Device management

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Cloud Storage Platform

    Acronis Cyber Protect Home Office

    Feature Set Not Supported
    N/A
    7.4

    IDrive

    74%
    IDrive ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Reliability

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Storage Reports

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Attribute Ratings

    • Acronis Cyber Protect Home Office is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.6

    Acronis Cyber Protect Home Office

    66%
    17 Ratings
    5.9

    IDrive

    59%
    9 Ratings

    Usability

    10.0

    Acronis Cyber Protect Home Office

    100%
    1 Rating

    IDrive

    N/A
    0 Ratings

    Performance

    9.0

    Acronis Cyber Protect Home Office

    90%
    1 Rating

    IDrive

    N/A
    0 Ratings

    Support Rating

    8.5

    Acronis Cyber Protect Home Office

    85%
    14 Ratings
    4.5

    IDrive

    45%
    8 Ratings

    Product Scalability

    8.0

    Acronis Cyber Protect Home Office

    80%
    1 Rating

    IDrive

    N/A
    0 Ratings

    Likelihood to Recommend

    Acronis

    The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
    local backup image is perfectly awful and the months of tech support
    ended with them telling me I had a "VSS issue" on a brand new workstation
    and that I should just create a separate cloud image. After months of it
    taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
    files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
    Read full review

    IDrive

    The set-up of auto renewals can only work if it is easier to cancel before the renewal. The business set-up does not rely on a good product, but relies on the difficulty in cancelling.
    Read full review

    Pros

    Acronis

    • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
    • Easy to use (set it and forget it)
    • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
    • Lots of backup options on the Windows version of ATI
    Read full review

    IDrive

    • Firstly, Security is the big issue for cloud storage because it gives a specific option that is known as a private key which is used for encryption and it is not difficult for anyone with a zero-knowledge cloud backup service
    • Secondly, the facility of investing a tiny amount to get huge features than other cloud storage
    • Thirdly, I will consider its Photo Backup facility that is managed by a photo manager app for any mobile device because it lets me store unlimited pictures from my mobile device without having any resolution disturbance
    • Finally, I can say it is highly reliable for its for a personal as well as a business customer
    Read full review

    Cons

    Acronis

    • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
    • Error messages could be less cryptic.
    • Support turnaround time and live assistance could be faster.
    Read full review

    IDrive

    • Need to be able to do a full backup of encrypted disks
    • Express disk needs better instructions before ordering annual free disk
    Read full review

    Pricing Details

    Acronis Cyber Protect Home Office

    Starting Price

    Editions & Modules

    Acronis Cyber Protect Home Office editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      IDrive

      Starting Price

      $79.5 per year One user, unlimited computers 5TB storage

      Editions & Modules

      IDrive editions and modules pricing
      EditionModules
      Personal$79.501
      IDrive 360 EndPoint$99.502
      IDrive Team$99.503
      IDrive Business$99.504

      Footnotes

      1. per year 1 user
      2. per year 5 computers
      3. per year
      4. per year

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      IDrive regulars regular first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint

      Usability

      Acronis

      Like I mention it's very intuitive an user friendly
      Read full review

      IDrive

      No answers on this topic

      Performance

      Acronis

      Backups run fast and no significant performance issues other than the ones discussed previously.
      Read full review

      IDrive

      No answers on this topic

      Support Rating

      Acronis

      Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
      Read full review

      IDrive

      I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
      Read full review

      Alternatives Considered

      Acronis

      Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
      Read full review

      IDrive

      Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
      Read full review

      Scalability

      Acronis

      The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
      Read full review

      IDrive

      No answers on this topic

      Return on Investment

      Acronis

      • Peace of mind - knowing that if anything happens to our data, we can recover it.
      • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
      • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
      Read full review

      IDrive

      • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
      • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
      • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
      Read full review

      Screenshots

      Add comparison