Action1 vs. Digital Shadows

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

DS is fantastic for big and large-medium companies, it has many very featured functions and works very well. It's a little bit expensive for small and little-medium companies.

Incentivized

• Customer service and support team are easy to reach and response time is really fast
• Interface is really user friendly and easy to use

• We found company emails used for personal uses.
• We found internal documents in deep web.
• We found news and information about the company managers on social media not delivered by the company.

Incentivized

• I wish the remote connection has a file transfer feature.
• I hope Action1 will implement DLP and Secure Web Gateway features in the future.

• I'd like to have still more features for searching on social media.
• I'd like to have a better interface for configuration.
• It's expensive for middle and small companies, I'd like to have a reduced-features version for them.

Incentivized

Price, functionality, and continuous improvement of the product.

Incentivized

Solved the problems of my customers and permitted to clearly demonstrate these problems to management.

Incentivized

Most features within Action1 are very easy to understand and use, and setting up and using the product initially can be done in a relatively short amount of time. It is very easy for a small organization to use for patch compliance. Some features require additional knowledge, but Action1 offers regular training and use-case scenarios.

Incentivized

It's very easy to use, also non-technical users can understand the information to use for search and results, initial configuration is less easy to configure but just a little.

Incentivized

They are very available and competent, in addition, they used people with a good knowledge of the Italian language that helped very much, especially with the first customer.

Incentivized

As I said: ease of use, scanningg of deep web and social media, results easy to understand and use.

Incentivized

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.

The other product didn't have searches on Social Media.

Incentivized

• ROI = Time saved for us.
• The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.

• DS gave more visibility on the company cyber exposure.
• Results of DS searches helped to solve security holes in people's behaviour.
• Company management reached more awareness about company cyber exposure.

Incentivized