Likelihood to Recommend Any large business or organisation that wants to manage their workload effectively and with the least amount of room for error might choose the ActiveBatch Automation tool. Being a consultant I feel that It aids in task automation and has the flexibility to change in response to varying company requirements. It helps to save huge time by doing all the repetitive tasks on daily basis. During the patching activity the schedulers can be stopped. It also help by alerting us if any system/job is down so that SLA can be saved. Overall ActiveBatch Automation stands as a dependable cornerstone for ensuring the seamless operation of our tasks.
Read full review Frankly, if I can do something in Scratchpad instead of
Salesforce , I prefer Scratchpad because it's faster, easier, simpler, with a much more readable and useable interface.
Salesforce has been getting requests to allow font size modification for over a decade and hasn't even done that. That's what sent me looking for something like Scratchpad. I sort of view it as a much more user-friendly UI to layover SF. It's faster and less frustrating than SF for frequent daily activities. It's great for creating notes and tracking tasks at a basic level in a much more user friendly environment than
Salesforce . But it interacts w/ SF, which is great!
Read full review Pros Businesses can use ActiveBatch to plan tasks based on parameters like frequency, dependencies, and the time of day. By automating typical actions like backups and data transfers, businesses can make sure that crucial operations go off without a hitch. Multiple systems and apps can be used in complicated workflows that ActiveBatch can automate. For instance, it can automate a workflow for processing orders from beginning to end, from the customer order through inventory control and delivery through the processing of invoices and payments. Files can be sent between many platforms and systems safely with ActiveBatch. Transfers to cloud-based storage systems like Amazon S3 and Microsoft Azure are also included in this. SFTP and FTP transfers are also included. Read full review Scratchpad notes are super easy to use and link to Salesforce Opportunities. Allows you to update all the necessary Salesforce opportunity fields without going into Salesforce. Easy to use Task manager that helps you stay on track through the day. Extremely easy to use and their CS team is always willing to provide training and help. Read full review Cons On RARE occasions, have seen scheduling properties changed that don't take effect. Simpler to understand/more robust reporting options would be nice to have. Maybe I'm missing something, but why doesn't the Instances view show completion time? Just execution time and duration. Read full review When pulling in Salesforce reports, it doesn't have full ability to do grouping/sorting. When looking at pipeline view there's not an ability to expand the default view to see more than 5 people per group. It'd be nice if comments would go as a task rather than a buzz. Read full review Usability We can easily add new plans/jobs in our batch schedules. Also, coordination with reporting and QA jobs is simple to do. Building schedules, restarting jobs, triggering dependencies is easy to understand. The system is very stable and allows us to easily see overall processing times.
Read full review Support Rating My colleague contacted them directly, I only know hearsay on this but it was not good.
Read full review Alternatives Considered The workload automation solution is based on the specific needs of an organization, as well as the features, capabilities, and costs of various solutions. A thorough evaluation process and consideration of these factors can help ensure the selection of a solution that aligns with overall business objectives and meets the specific needs of the organization.
Read full review It doesn't. Scratchpad is more agile and much easier to use as a seller managing a large patch with lots of opportunities. SAP is robust but is far more complicated and involves a lot more inputs to get the same outputs that you can get with Scratchpad in half the time and effort.
Read full review Return on Investment I have not run numbers to determine hard impact, but a quick estimate is that at least one job is running for a average of about 6 hours per day - that 6 hours, if done by hand, would equate to about 30 - 40 hours per day (and in some cases, could not be duplicated manually, as the job repeats faster than a person could accomplish one cycle.) Read full review I save many hours a week using Scratchpad to simply manage my tasks. I no longer waste time waiting for SFDC to load. I can easily create opps, adjust the pipeline, and check to see if someone is already prospecting into an account. Read full review ScreenShots