AdmitHub vs. TargetX, from Liaison

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdmitHub
Score 10.0 out of 10
N/A
AdmitHub is a mobile messaging platform powered by artificial intelligence specifically designed for higher education, from the company of the same name in Boston.N/A
TargetX, from Liaison
Score 8.0 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
Pricing
AdmitHubTargetX, from Liaison
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdmitHubTargetX, from Liaison
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AdmitHubTargetX, from Liaison
Best Alternatives
AdmitHubTargetX, from Liaison
Small Businesses

No answers on this topic

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Medium-sized Companies
Ellucian Banner
Ellucian Banner
Score 6.1 out of 10
Ellucian Banner
Ellucian Banner
Score 6.1 out of 10
Enterprises
PeopleAdmin Higher Ed Platform, from Powerschool
PeopleAdmin Higher Ed Platform, from Powerschool
Score 7.0 out of 10
PeopleAdmin Higher Ed Platform, from Powerschool
PeopleAdmin Higher Ed Platform, from Powerschool
Score 7.0 out of 10
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User Ratings
AdmitHubTargetX, from Liaison
Likelihood to Recommend
8.0
(1 ratings)
7.5
(3 ratings)
User Testimonials
AdmitHubTargetX, from Liaison
Likelihood to Recommend
AdmitHub
AdmitHub is nearly ideal for student success and retention with traditionally aged and younger students. They enjoy engaging with the platform and the AI. However, many of our older students do not enjoy engaging with the platform and the AI. In fact, some find it frustrating and confusing. If a bot that was somehow friendlier to older students was implemented, that would be ideal.
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Liaison
Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
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Pros
AdmitHub
  • The AI conversations were surprisingly engaging.
  • However, the AI conversations did take a while to learn to respond to some inquiries.
  • Enriched and detailed analytics as well as customizable surveys.
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Liaison
  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
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Cons
AdmitHub
  • The majority of our students are low-income, and at times, they are unreachable as a result of losing internet or cellular service. If mailed flyers and handouts could be generated, that would be great!
  • I wish we could do more of our own personalized messaging.
  • I wish there were a few more mobile application specific features.
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Liaison
  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
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Alternatives Considered
AdmitHub
Both Ravenna and Salesforce Education Cloud both feature robust online enrollment management and lead-tracking solutions. However, AdmitHub is superior with regard to communications, as well as AI and replacing manual tasks with automated processes. AdmitHub has a superior ability to send surveys, which has been extremely helpful in making
data-driven decisions, especially during the global pandemic. The
system proved very easy to use to train end-users.
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Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
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Return on Investment
AdmitHub
  • We have had an 11% uptick in year over year retention.
  • We completed an all-student survey in less than a third of the time of any previous year.
  • We are trending towards reaching pre-pandemic enrollment levels a semester sooner than expected.
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Liaison
  • Increases in enrollment!
  • More efficient funnel
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ScreenShots