Acrobat Reader is a PDF viewer and converter, available as a free download from Adobe. Users can view, sign, collaborate on and annotate PDF files, or edit and convert PDFs into file formats like Excel and Word.
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PowerDMS by NEOGOV
Score 7.4 out of 10
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PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
This is a useful tool for anyone who downloads and uses PDFs in the day-to-day operations of their role. It has many functionalities like PDF to word documents, e-signatures, commenting, and printing PDF documents. You can annotate PDFs from anywhere, store files on the cloud, and ultimately it makes it easier to collaborate with colleagues. It would be best for e-signatures and editing PDFs, but mainly the program is used for doing anything you like to a PDF.
This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
Being able to add image "stamps" to a document is a little tricky as the stamp has to already be in PDF format (at least on Mac) to work. This mean you have to convert the image to PDF before you can use it as a stamp.
Being only able to save one signature and one set of initials is a bit of a pain but you can actually use stamps if you need different versions frequently used scribbles for various reasons. The stamp won't secure the document and prevent future changes the same way the signature would though.
All of the other features you might want to use are only included with Acrobat Pro but the options are all displayed in the Reader app. When clicked they will offer the free trial that leads to a paid subscription. This is more of an annoyance but you can't fault Adobe for trying to make a sale.
The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
To be honest, I do not have any say in the renewal of Adobe Acrobat Reader DC. It is managed at an enterprise level, and the decision to renew or not renew is handled well above my pay grade as an external consultant.
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
The main issues or limitations with Adobe Acrobat Reader DC usually stem from the device or OS rather than the software or document. Complaints typically arise when contributors use a different app to view or edit, which is understandably outside of Adobe's control. It would be helpful if the ability to open and fill a PDF was built into the OS, but that's more of a licensing issue than anything else.
There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
We have reviewed DocuSign in comparison to [Adobe] Acrobat Reader [DC's] e-sign capabilities. We found that DocuSign has more robust options when creating contracts and consent capabilities. DocuSign's online UI is much more suited to this type of task as well. However, we decided to stick with [Adobe] Acrobat Reader DC because of the price (DocuSign is more expensive) and we felt we didn't need all of the bells and whistles for contract signature and consent.
PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
Created efficient processes for approving document revision
Migrated what originally was a paper system to electronic
Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
