PowerDMS for the win!
Updated October 28, 2021
PowerDMS for the win!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PowerDMS
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we started using PowerDMS to manage our subpoenas. This allows us to disburse them out, track when they opened it and when they sign for it. We are able to hold employees more accountable for items with this program!
- PowerDMS allows you to create groups so that supervisor is able to see what their shift has to do within PowerDMS.
- PowerDMS allows use upload our subpoenas into the system to push out to the employees.
- PowerDMS does well at tracking who has viewed a document and who has signed a document.
- I have no cons at this time.
- Policy Management
- State Certification
- Training
- Our department doesn't have to print policy and procedures for every employee now.
- We also don't have to print or hand out subpoenas as they are sent by email and transferred over into PowerDMS.
- Training can be done online verses calling people in to do in classroom.
Do you think PowerDMS by NEOGOV delivers good value for the price?
Yes
Are you happy with PowerDMS by NEOGOV's feature set?
Yes
Did PowerDMS by NEOGOV live up to sales and marketing promises?
Yes
Did implementation of PowerDMS by NEOGOV go as expected?
Yes
Would you buy PowerDMS by NEOGOV again?
Yes
Using PowerDMS
45 - Law Enforcement
- Policy and Procedures
- State Certification
- Training
- We use PowerDMS for our subpoenas
- More Training through PowerDMS
Evaluating PowerDMS and Competitors
- Price
- Product Features
- Product Usability
PowerDMS Implementation
- Implemented in-house
Change management was minimal
- None really
PowerDMS Training
PowerDMS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I don't believe we did.
During the initial training on how to use PowerDMS.
Using PowerDMS
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Adding documents
- Adding Training
- Creating Test
- Editing documents
Yes - Pretty well