Likelihood to Recommend The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Read full review Pixpa is a well-suited option for photographers, artists, and creative professionals. Definitely worth if anybody is looking for a creative website. Pixpa is a product that will appeal to people who need to get a simple website together very quickly. It’s particularly handy for constructing Photography websites with the option to client proofing and selling images, portfolio websites, small business e-commerce.
Read full review Pros Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom. Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst. Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect. Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all. Read full review Superb Gallery Management & Layouts Add anything with just a drag of your favorite content block. There are more than 300 pre-built content blocks in the PageBuilder which allows you to build any kind of website you want. Read full review Cons Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management. Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools. Read full review I am looking after third party integrations with awesome tools like Dropbox, Google apps etc., which I believe the Pixpa product team must be having plans about, in the near future. Rika Guite Graphic designer at GINKK|design.technika
Read full review Likelihood to Renew Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Read full review Usability Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Read full review Pixpa is easy-to-use platform and it allows me to quickly update my website with hardly any effort. It's UI is pretty pleasing and anyone could easily understand its functionality.
Rika Guite Graphic designer at GINKK|design.technika
Read full review Reliability and Availability very few issues with availability
Read full review Performance Very few issues
Read full review Support Rating The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Read full review A couple of reasons why they are best at support :
Wonderful staff. Quick action on support tickets. Turnaround time of merely 1-2 hours. Rika Guite Graphic designer at GINKK|design.technika
Read full review Online Training bcgurus.com kiyuco
Read full review Implementation Rating Pretty easy to do
Read full review Alternatives Considered As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Read full review I have previously used
Wix and
Squarespace to build my photography and design portfolio. But I think the way Pixpa portrays my photographs and designs is by far the best in the industry. Pixpa's primary focus revolves around showcasing my photographs and designs, and I see it by far the best in the industry. Moreover, my website loads pretty fast, and this acts as an advantage for them, since most of top website builders are struggling with slower site speed. Pixpa has a very easy interface and compelling templates, better than
Squarespace and
Wix (I think) along with pre-built content blocks which I can use to build any kind of custom page with the help of their awesome drag-and-drop PageBuilder tool. This saves a lot of my time.
Rika Guite Graphic designer at GINKK|design.technika
Read full review Scalability It's easy to build small sites or large sites and there is lots of templating.
Read full review Return on Investment As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost. To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs. Read full review Pixpa has just been amazing. It has proven to be a one-stop solution for me. Read full review ScreenShots