Likelihood to Recommend Captivate is well suited for instruction designers who want to build attractive, personalized, interactive, energetic lessons. It's also a good choice for someone who wants to build something innovative because Captivate gives the developer so much control over so many aspects.
But if someone wanted something built quickly, generically and didn't care about holding the viewer's attention, then Captivate might be an expensive tool. That person might be more satisfied with a cheaper and easier to learn authoring tool.
Read full review Awesome tool for teams looking to gain new skills or refine and update existing skills. I love the convenience of using this tool for recertification credits (i.e. PMP). Instead of identifying which classes I need to take, I can identify my interests and have recommendations presented for what paths I should take. It is a really helpful tool to create ladders for my team to transition from one role into the next. I think this is going to be a really beneficial tool.
Read full review Pros Quickly adding in graphics, text, and interactive buttons. Has extensive variables and branching for additional customization, beyond the competition. Has 360 degree capability which competitors don't offer (I have not used this feature). High degree of customization and personalization. True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes. If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology. Many advanced capabilities. I chose this product due to the capabilities. Comes with assets, templates, people, head shots, and full body—excellent. Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not. Read full review Pluralsight has hundreds of authors that are constantly producing new content, which is valuable for the tech industry that is constantly moving at a brisk pace. Many content authors are respected leaders in the topic they're presenting. You are able to trust that their content is thorough and authentic. Niche expert-level topics are presented in a curated video format which is difficult to find anywhere else. Read full review Cons Clunky interface, it takes a lot of extra clicks to get places compared to other Adobe apps and competitor's eLearning software. Would be nice if it was part of creative cloud, or at least in the group of apps you can add through Creative Cloud. More regular and meaningful updates. Compared to flagship apps like Photoshop, Illustrator, etc. Captivate is like the read headed step child. Competitors excel at providing regular updates with clear change documentation. How are we still using Captivate 2019 in 2022? The interface feels like it is still stuck in the 90s, would be nice if it was more modern and better in-line with flagship adobe offerings. Variables and associated menus are a nuisance to work with vs some of the clever drop down and content-sensitive options in Articulate Storyline. Read full review Companies don't change technologies in their products often. For example a product that was built on AngularJS is still viable and the company may have no plans to upgrade it. Pluralsight could do a better job of providing new courses on technology that's still useful, though somewhat dated; like AngularJS for example. Pluralsight has a bad habit of throwing all their courses in a large bucket. For example, when I log-in and look to see what new I often have to wade through courses on tools that a web artist or designer would use. I wish Pluralsight would categorize course and let us (their customers) flag what types of videos we wanted to see, or better yet exclude from our view. Years ago, Pluralsight would let its customer download the courseware and that was great. I was disappointed when they stopped this feature. I'd love to see more course where the goal is to build a particular type of software. For example, lets have one where you build a blog using ASP.NET and deploy it to Azure. Let have one where you build a survey application, etc. Learning technologies is great, but I'd love to see courses where the goal is to build a particular type of application. Read full review Likelihood to Renew We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to
Articulate . We'll need a license for another year and/or until Adobe comes out with a true update to the software.
Read full review Great product and service so far. Awesome new content almost every week.
Read full review Usability Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and
Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Read full review Very, VERY easy to use.
Read full review Support Rating It is difficult to get in touch with Adobe Captivate support. With a seemingly limited number of resources, mostly outsourced, getting in contact with someone to help troubleshoot an issue is challenging. Typically wait times are long, and the desired path to resolution is to use an existing knowledge base or a self-help guide. It is certainly not a user-friendly experience.
Read full review Each feedback I do for them, I get no response. Minimal communication and followups!
Read full review Implementation Rating I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with
Articulate .
Read full review Alternatives Considered I think that Articulate360 is more user-friendly and has a cleaner, more updated look. If you can edit a PDF, then you can use
Articulate 360 . Adobe Captivate may be more challenging for the designer, but it has more features. We chose Adobe Captivate because we want the option to create interactive learning environments. Adobe Captivate plays well with the other Adobe design products including Photoshop, Illustrator, and Premier. Additionally, Adoe Captivate is highly compatible with Cornerstone, our preferred Learning Management Systems.
Read full review Before using Pluralsight, staff was using YouTube to help them with developing certain aspects of their knowledge. However, YouTube is much less structured/organized than Pluralsight. Pluralsight has a very wide offering of courses and it has lot of good content. One quick search and we can get started.
Read full review Return on Investment Adobe Captivate has allowed our instructors to engage students in ways we never have before. Instructors who have used Adobe Captivate in our organization have reported higher levels of engagement with their courses and their students, theoretically leading to improved assessment of student performance. Read full review One positive impact is it has kept our employees engaged in the material they work with every day. Instead of becoming stagnant and complacent, they are actively searching out ways to develop skills and do more with the tools available to them. It saves money when it comes to offering training and development opportunities company-wide. It would be much more costly to invest in specialized training for that number of employees. One potential negative is the amount of company time spent on coursework over work responsibilities. A balance must be struck and individuals should be encouraged to explore the training on their own time. Read full review ScreenShots