What users are saying about

Adobe Connect

281 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

WorkCast Present+

2 Ratings
Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

WorkCast Present+

We will be using Present+ when we have training sessions, show and tells and new product launches.
Tony Short profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
WorkCast Present+
9.1
High quality audio
Adobe Connect
7.9
WorkCast Present+
9.1
High quality video
Adobe Connect
7.0
WorkCast Present+
Low bandwidth requirements
Adobe Connect
5.4
WorkCast Present+
Mobile support
Adobe Connect
5.7
WorkCast Present+
9.1

Screen Sharing

Adobe Connect
8.8
WorkCast Present+
Desktop sharing
Adobe Connect
8.8
WorkCast Present+
Whiteboards
Adobe Connect
8.8
WorkCast Present+

Online Meetings / Events

Adobe Connect
8.0
WorkCast Present+
9.0
Calendar integration
Adobe Connect
7.9
WorkCast Present+
9.1
Meeting initiation
Adobe Connect
7.6
WorkCast Present+
Integrates with social media
Adobe Connect
7.0
WorkCast Present+
Record meetings / events
Adobe Connect
8.5
WorkCast Present+
9.1
Slideshows
Adobe Connect
8.9
WorkCast Present+
8.6
Event registration
Adobe Connect
WorkCast Present+
9.1

Online Events Collaboration

Adobe Connect
9.1
WorkCast Present+
9.1
Live chat
Adobe Connect
9.2
WorkCast Present+
Audience polling
Adobe Connect
9.7
WorkCast Present+
9.1
Q&A
Adobe Connect
8.6
WorkCast Present+
9.1

Online Events Security

Adobe Connect
8.6
WorkCast Present+
9.1
User authentication
Adobe Connect
8.4
WorkCast Present+
Participant roles & permissions
Adobe Connect
8.3
WorkCast Present+
9.1
Confidential attendee list
Adobe Connect
9.2
WorkCast Present+
9.1

Reporting & Analytics

Adobe Connect
WorkCast Present+
8.6
Dashboards
Adobe Connect
WorkCast Present+
8.6
Data exportability
Adobe Connect
WorkCast Present+
8.6

Online Events Marketing

Adobe Connect
WorkCast Present+
9.1
Branding options
Adobe Connect
WorkCast Present+
9.1
Integration to Marketing Automation
Adobe Connect
WorkCast Present+
9.1

Pros

  • Provides a recorded archive of meetings and training webinars. This fact is important as we need a record of the events and redistribute archived training.
  • Allows many participants to attend the Live Webinars or meetings without issue. As the number of participants is not the same each time, having the ability to invite as many as possible is a real plus.
  • Provides a log in the email with a link and connection information for people to join the meeting or webinar. This step is important as without it, people could not actually enjoy the benefits of the meeting or webinar.
Anissa Harris profile photo
  • It has a number of email templates that you can use to help promote your webinar along with including them in your post-follow-up email funnel.
  • You can integrate it into your CRM, such as HubSpot. Meaning you can capture your attendees details and include these in any future marketing campaigns.
  • They use embedded webinars, meaning customers don't have to download any software.
Tony Short profile photo

Cons

  • Although it is a necessity to have the login email information shared with participants, we have had occasions when the link did not work properly or--more often--the Meeting ID did not allow the participant to enter the meeting room. As this is an issue that is only discovered at the meeting time (you cannot "try it" before the meeting time), it is problematic when it does not work.
  • Adobe Connect does not have the ability to SHARE SCREENS. There is one presenter who can put up documents for the participants to view, but there is no ability to change the Presenter so that multiple screens could be shared. In a roundtable discussion, it would be helpful if different people could share or trade control during the same meeting.
  • There is no ability to see the participants. Although I am sometimes in my lounge clothes when I attend an Adobe Connect meeting, face-to-face contact is helpful for engaging with an audience or for nonverbal communication. Although I think each participant should have control over the ability to use or not use video, I think it should be an option.
Anissa Harris profile photo
  • The Presenter 'Pods' could do with tips to explain that these can be repositioned.
  • The questions/polls have room for improvement.
Tony Short profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
It has become an integral part of our business. It's used on a daily basis
Zach Wasson profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Engaging sessions:If you are looking for an engaging session with loads of interactions and use of features. GoToMeeting/Webinar doesn't cut it as it lacks features, ClickMeeting is a great alternative, WebinarGeek can definitely hold up by is limited to the Dutch language for now. Sales meeting with potential client:GoToMeeting is our preferred choice as it is very easy to connect, conduct the presentation, and engage in conversation. The only drawback is that you have to download and install a program, where AdobeConnect is now turning to a cloud based system (was set for release when watching a release webinar).Statistics and Customisation:ClickMeeting is by far the most flexible in terms of providing statistics on users and production of a report on the event. It can also be tailored to be branded with a small fee. Price:WebinarGeeks is the tool that provides best value for money. The testing was a little more cumbersome due to my lack of Dutch; where a colleague had to help me a lot. ClickMeeting would be the second choice for price.
Bjørn Erik Ekstrøm profile photo
Really straight forward, there is no software, apps or plugins to download. Simply access the webinar and it streams live, on any device.
Tony Short profile photo

Return on Investment

  • Positive: Creation of Video Catalogue for existing customers.
  • Helps customer retention through nurturing and providing of content that is easily catalogued.
  • Positive: Links for sales & customer service.
  • Rooms and layouts can be styled and cloned easily. This saves time and ensures that content is always available once it has been created. Definitely helps to add to the bottom line through the professionalism.
  • Negative: Use of some PowerPoint presentations and LeadGen webinars.
  • Some presentations fail and partially load for no apparent reason. Has meant that some webinars weren't as fluid as we liked and time lost to figure out the issues.
  • Negative: API with Marketo.
  • The syncing of information between AdobeConnect and Marketo is not entirely reliable. Of 100 leads, about 40 will synced, where the last 60 will have to be manually checked and converted. This means that a CSV file is pulled from Adobe and also from Marketo, where every signup is then cross verified manually. Extremely time consuming.
  • Negative: Can't use KeyNotes.
  • Means that some presentations have to be converted to ensure usage. Animations are lost and other design elements.
Bjørn Erik Ekstrøm profile photo
  • It's difficult to quantify the ROI financial return but we feel it's had a positive impact on our brand perception.
Tony Short profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WorkCast Present+

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details