What users are saying about

Adobe Connect

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289 Ratings

Adobe Connect

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289 Ratings
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Score 7.6 out of 101
2 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

WorkCast Present+

We will be using Present+ when we have training sessions, show and tells and new product launches.
Tony Short profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
WorkCast Present+
9.1
High quality audio
Adobe Connect
8.1
WorkCast Present+
9.1
High quality video
Adobe Connect
7.6
WorkCast Present+
Low bandwidth requirements
Adobe Connect
5.9
WorkCast Present+
Mobile support
Adobe Connect
6.1
WorkCast Present+
9.1

Screen Sharing

Adobe Connect
8.8
WorkCast Present+
Desktop sharing
Adobe Connect
8.8
WorkCast Present+
Whiteboards
Adobe Connect
8.7
WorkCast Present+

Online Meetings / Events

Adobe Connect
8.3
WorkCast Present+
9.0
Calendar integration
Adobe Connect
8.2
WorkCast Present+
9.1
Meeting initiation
Adobe Connect
8.0
WorkCast Present+
Integrates with social media
Adobe Connect
7.7
WorkCast Present+
Record meetings / events
Adobe Connect
8.8
WorkCast Present+
9.1
Slideshows
Adobe Connect
8.9
WorkCast Present+
8.6
Event registration
Adobe Connect
WorkCast Present+
9.1

Online Events Collaboration

Adobe Connect
8.9
WorkCast Present+
9.1
Live chat
Adobe Connect
9.0
WorkCast Present+
Audience polling
Adobe Connect
9.2
WorkCast Present+
9.1
Q&A
Adobe Connect
8.5
WorkCast Present+
9.1

Online Events Security

Adobe Connect
8.6
WorkCast Present+
9.1
User authentication
Adobe Connect
8.4
WorkCast Present+
Participant roles & permissions
Adobe Connect
8.5
WorkCast Present+
9.1
Confidential attendee list
Adobe Connect
9.0
WorkCast Present+
9.1

Reporting & Analytics

Adobe Connect
WorkCast Present+
8.6
Dashboards
Adobe Connect
WorkCast Present+
8.6
Data exportability
Adobe Connect
WorkCast Present+
8.6

Online Events Marketing

Adobe Connect
WorkCast Present+
9.1
Branding options
Adobe Connect
WorkCast Present+
9.1
Integration to Marketing Automation
Adobe Connect
WorkCast Present+
9.1

Pros

  • Adobe Connect handles streaming multiple videos (e.g. many different webcams or streaming a pre-recorded video) quite well with minimal issues.
  • Adobe Connect allows for creation and switching between multiple screen layouts so that you can plan a course flow ahead of time and implement it flawlessly for participants. There is another key feature called Prepare Mode which allows the host to modify or prepare a different screen layout while everyone else remains in the last layout.
  • Adobe Connect allows for breakout rooms. This feature is useful for classroom delivery webinars which require the users to break into smaller groups for working on a problem or brainstorming.
  • Adobe Connect allows the host to email themselves a copy of the chat history. The history is often useful for other educators not present in that session who wish to review the types of questions/answers come up in a past session.
No photo available
  • It has a number of email templates that you can use to help promote your webinar along with including them in your post-follow-up email funnel.
  • You can integrate it into your CRM, such as HubSpot. Meaning you can capture your attendees details and include these in any future marketing campaigns.
  • They use embedded webinars, meaning customers don't have to download any software.
Tony Short profile photo

Cons

  • RVIBE is a company that helps produce events in Adobe Connect. We like to control the content being broadcasted to the end user. In the desktop version of Adobe Connect we have learned to do that very well by hiding Pods that need to be hidden and changing Layouts on the fly to keep a streamlined smooth event. Unfortunately the mobile app for some reason allows participants to see all pods and gives them the ability to view pods that are normally hidden from desktop users. A participant can basically click away from what you are presenting and get distracted by other things.
  • When a meeting is on hold a host is unable to promote potential presenters from the participant list so that person can join the pre-event meeting.
  • Because RVIBE is usually controlling the meeting for our clients the lack of bandwidth control is a bit upsetting. Version 8 had clear and separate controls for Video Bandwidth, Audio Bandwidth and Video resolution. in AC9.x those controls have been condensed.
Andy Gallas profile photo
  • The Presenter 'Pods' could do with tips to explain that these can be repositioned.
  • The questions/polls have room for improvement.
Tony Short profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
No photo available
Really straight forward, there is no software, apps or plugins to download. Simply access the webinar and it streams live, on any device.
Tony Short profile photo

Return on Investment

  • I can't answer for the other departments, but for our specific teams, AC has allowed us to present a much more immersive and comprehensive training experience for our students. It's a comfortable, inviting environment, which is critical for an online classroom. Sitting in front of a screen for 6 hours is tough. Add to that the training component, and attendees will tire quickly, get frustrated at seemingly stupid hurdles and ultimately the training ecosystem causes the actual training content to get lost in the shuffle. Smooth transitions, easily navigated sections and loads of options make AC come together for us all.
Maximus Mednick profile photo
  • It's difficult to quantify the ROI financial return but we feel it's had a positive impact on our brand perception.
Tony Short profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WorkCast Present+

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details