What users are saying about

Adobe Connect

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288 Ratings
3 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101
3 Ratings
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Score 6.7 out of 101

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Likelihood to Recommend

Adobe Connect

Figure out if you're looking for a conferencing tool or a training tool. If the primary purpose is going to be for web meetings, then I would likely look elsewhere. There is better standalone conferencing software. If you're trying to upgrade your training platform, this is a great option. They offer an abundance of tools that make this a viable option for those who will be presenting without producers as well.
Zach Wasson profile photo

ShowMyPC

The primary use case is to assist an IT team working on computers across offices, or at times a server handled by another department. If it is offsite work and we need quick access. It also helps in getting access of BYOD devices of all employees and its file sharing feature is one of the most used in a few departments although support for integration with cloud service providers is a sore point.
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Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
ShowMyPC
High quality audio
Adobe Connect
8.1
ShowMyPC
High quality video
Adobe Connect
7.6
ShowMyPC
Low bandwidth requirements
Adobe Connect
5.9
ShowMyPC
Mobile support
Adobe Connect
6.1
ShowMyPC

Screen Sharing

Adobe Connect
8.8
ShowMyPC
Desktop sharing
Adobe Connect
8.8
ShowMyPC
Whiteboards
Adobe Connect
8.7
ShowMyPC

Online Meetings / Events

Adobe Connect
8.3
ShowMyPC
Calendar integration
Adobe Connect
8.2
ShowMyPC
Meeting initiation
Adobe Connect
8.0
ShowMyPC
Integrates with social media
Adobe Connect
7.7
ShowMyPC
Record meetings / events
Adobe Connect
8.8
ShowMyPC
Slideshows
Adobe Connect
8.9
ShowMyPC

Online Events Collaboration

Adobe Connect
8.9
ShowMyPC
Live chat
Adobe Connect
9.0
ShowMyPC
Audience polling
Adobe Connect
9.2
ShowMyPC
Q&A
Adobe Connect
8.5
ShowMyPC

Online Events Security

Adobe Connect
8.6
ShowMyPC
User authentication
Adobe Connect
8.4
ShowMyPC
Participant roles & permissions
Adobe Connect
8.5
ShowMyPC
Confidential attendee list
Adobe Connect
9.0
ShowMyPC

Remote Administration

Adobe Connect
ShowMyPC
6.8
Screen sharing
Adobe Connect
ShowMyPC
8.0
File transfer
Adobe Connect
ShowMyPC
5.0
Instant message
Adobe Connect
ShowMyPC
7.0
Secure remote access with Smart Card authentication
Adobe Connect
ShowMyPC
6.0
Access to sleeping/powered-off computers
Adobe Connect
ShowMyPC
7.0
Over-the-Internet remote session
Adobe Connect
ShowMyPC
8.0
Remote management of servers & workstations
Adobe Connect
ShowMyPC
7.0
Centralized management dashboard
Adobe Connect
ShowMyPC
7.0
Session record
Adobe Connect
ShowMyPC
8.0
Annotations
Adobe Connect
ShowMyPC
7.0
Monitoring and Alerts
Adobe Connect
ShowMyPC
8.0
Multi-platform remote control
Adobe Connect
ShowMyPC
3.0

Pros

  • All of my Adobe presentations look extremely professional. The ability to import files that I've created in other programs allows me to utilize different design tools and bring their best elements with me.
  • Breakout rooms are excellent for taking a large class and separating them into smaller groups where they can collaborate and then come back to the large group experience. This is vital for us in building a virtual learning space that people are actively engaged in.
  • Simple interface for starting cameras and microphones. We've used some other products that needed their own manual for turning on a webcam. This is a simple click and even provides a preview before anything goes live. This is in addition to a splash screen when you enter a meeting that will walk all new users through the process, saving the presenters time.
Zach Wasson profile photo
  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
No photo available

Cons

  • Adobe Connect is very deep and very broad. It is not for someone who is looking for a simple chat client. Occasionally I will find someone who wants just one button to push to make the product go. Adobe Connect isn't like that. It is the "grown ups' product" and it has very deep capabilities.
  • Adobe Connect is modular -- each module has a specific function that maps to use case business needs. This depth is often a little confusing at first, because each module has its own learning curve. At the end of the day, it is a very good thing, but you need to plan a little time to get familiar with what the modules you have purchased do, because they are deep.
  • Adobe Connect has the ability to do quite advanced, powerful things. The flip side of this is that you need to be an adult about choosing what you are going to inflict on your audience. For example, you can conduct very highly engaging sessions with interactive elements that are respectful of your audience's bandwidth. Or you can be an absolute boor and force your audience to need a 1 Meg internet connection to have a good experience. But you need to be an adult and make good choices. In a way, this is the flip side of power -- you have to use it responsibly. Other products that don't do very much solve this problem quite differently -- they prevent you from doing anything substantive that could consume too much bandwidth. Of course, that is a primary reason people move up to Adobe Connect -- because they want something better.
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  • No support for Mac
  • Software produces lags at times, not the smoothest
  • No integration with CSP's for file transfer
No photo available

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
It's the easiest to use of all the major players in this space
Gordon Lam profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

When evaluating the Adobe Connect Software, we actually wanted to switch to Webcast Studio, but did not have enough time to set up the software before our next web conference. Adobe Connect's pricing was also better and ultimately our evaluation team lead decided that because of timing and pricing we would stick with Adobe Connect for another year. As can be seen, I do think there are many other Web conference platforms that are better which include Webcast Studio and WebEx Meetings.
Ellie Kemmeter profile photo
ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
No photo available

Return on Investment

  • Lots of saving because of switching from in-person meetings to the virtual classroom, so our remote team members don't have to travel.
  • Great tool in our case for marketing campaigns, using it to focus on certain products and inviting opinion leaders to an online presentation.
  • Faster and more efficient training will improve productivity and achievement of scheduled objectives.
Martín Stricker profile photo
  • It allowed us to provide support even in remote locations
  • Its website support is very useful as it has allowed us to gain instant access without need of software installation
  • Remote Desktop Connection freezes at times and might require more testing and upgrading
No photo available

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ShowMyPC

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details