What users are saying about
169 Ratings
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Score 7.8 out of 100
10 Ratings
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Score 9 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

Cloudinary

Cloudinary handles pretty much anything you have related to images. From serving them up efficiently to adding transformations on the fly, there's really little this service doesn't do. Their pricing plans allow you to grow into the right levels and their website dashboards are very helpful. I would easily recommend this for all but the simplest of use cases.
Frank Ramirez | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.8
Cloudinary
Role-based user permissions
Adobe Experience Manager
8.8
Cloudinary

Platform & Infrastructure

Adobe Experience Manager
7.8
Cloudinary
API
Adobe Experience Manager
7.3
Cloudinary
Internationalization / multi-language
Adobe Experience Manager
8.2
Cloudinary

Web Content Creation

Adobe Experience Manager
6.8
Cloudinary
WYSIWYG editor
Adobe Experience Manager
7.0
Cloudinary
Code quality / cleanliness
Adobe Experience Manager
7.1
Cloudinary
Admin section
Adobe Experience Manager
7.6
Cloudinary
Page templates
Adobe Experience Manager
7.1
Cloudinary
Library of website themes
Adobe Experience Manager
5.1
Cloudinary
Mobile optimization / responsive design
Adobe Experience Manager
6.5
Cloudinary
Publishing workflow
Adobe Experience Manager
7.0
Cloudinary
Form generator
Adobe Experience Manager
7.0
Cloudinary

Web Content Management

Adobe Experience Manager
6.0
Cloudinary
Content taxonomy
Adobe Experience Manager
7.3
Cloudinary
SEO support
Adobe Experience Manager
6.0
Cloudinary
Bulk management
Adobe Experience Manager
6.6
Cloudinary
Availability / breadth of extensions
Adobe Experience Manager
5.0
Cloudinary
Community / comment management
Adobe Experience Manager
5.3
Cloudinary

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

Cloudinary

  • Cloudinary is the best in the market for photo and video transformations.
  • Cloudinary takes customer's requests for special features and implements them very quickly.
Manjeet Singh | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

Cloudinary

  • Their API does require URLs that can get quite lengthy and not always easy to parse on sight.
  • Documentation on how transformations work and what they actually do to your image could be clearer (what does force_strip actually mean?).
  • Although a free tier exists and is quite generous, should you need to acquire a premium plan for your needs the pricing at scale can climb quickly.
Joel Tanzi | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Cloudinary

No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Cloudinary

No score
No answers yet
No answers on this topic

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

Cloudinary

Cloudinary 9.0
Based on 2 answers
Team responds in very reasonable time. I would say, support is good overall.
Manjeet Singh | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Cloudinary

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Cloudinary

Cloudinary seemed to be the most sophisticated with the most documentation and platform support. Other solutions seemed to be a lot harder to implement, however, due to the good documentation and API samples on their GitHub we were able to implement it nicely. Additionally, they have a lot of really well-known brands using them like Wired, Sky News, and eBay which gave us a lot of confidence that this was a good robust solution to use and to help others with
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • This tool has been very productive for our entire marketing team, as it allows us to get to know our customers effectively.
  • With this platform, we have been able to make constant improvements to all of our websites to please all of our customers with the information provided.
  • Adobe Experience Manager has been a service that we consider very necessary for us since we have been able to achieve very important goals at a business level.
Gary Poppe | TrustRadius Reviewer

Cloudinary

  • Images are essential to our product and using Cloudinary has allowed us to serve them up in a cost-effective and efficient way. Not having to worry about your images frees you up to tackle the real challenges for your product.
Frank Ramirez | TrustRadius Reviewer

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cloudinary

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
7.1
Cloudinary
9.0

Likelihood to Renew

Adobe Experience Manager
9.0
Cloudinary

Usability

Adobe Experience Manager
10.0
Cloudinary

Support Rating

Adobe Experience Manager
9.0
Cloudinary
9.0

Implementation Rating

Adobe Experience Manager
8.7
Cloudinary

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