What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
671 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
194 Ratings

Adobe Illustrator

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
671 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Adobe InDesign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
194 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Adobe Illustrator

Do not try and use this for multi-page designs—the multiple artboards you'd need to create within one doc are just a pure hassle and it's really a task better suited to InDesign in any case. This is great for any sort of design work where you want to be able to create quick and easy, highly editable vector graphics. It also pairs very nicely when used in tandem with Photoshop to do actual illustration. I think it shines the most when being used to create web assets (whether you export as JPEG, PNG or SVG), infographics, logos and flow charts.
Maria Clara Daly | TrustRadius Reviewer

Adobe InDesign

Adobe InDesign is an industry standard, and I would not trust a professional designer who did not at least have an intermediate level of knowledge in InDesign. It's best suited for multi-page documents, such as book publication, brochures or pamphlets. Its tools allow designers to build wireframe layouts, roughing in placement of images, text or other linked elements. The ability to create multiple page 'masters' allows for implementation of different template components for each document section. For example, the sections can use their own numbering systems, start at different intervals, have different background design components, and if the tools are used properly, they can be used to dynamically generate Table of Contents layouts which saves designers a lot of time. Content can be flowed between sections, so if additional text is added or the text area gets smaller, the text will flow to the subsequent linked text box. Additionally, it's well suited (and intended) for design all the way through the production process, so its print-ready export settings will typically accommodate professional print vendor specifications, supporting bleed, trim, gutter, and complex PDF export options.
Jennifer Hess | TrustRadius Reviewer

Pros

Adobe Illustrator

  • Extremely robust vector editing tools are superior to most other vector graphics software. Illustrator has been the standard for two decades and continues to be.
  • Artboard flexibility. The addition of multiple, editable artboards a few generations ago allowed a single Illustrator file to be much more comprehensive, both for concept work and for multi-page/screen projects.
  • Integration with other Creative Cloud products is increasingly seamless.
Rand Habegger | TrustRadius Reviewer

Adobe InDesign

  • Publishing design: The variety of design tools available in InDesign are impressive, helping limit some of the work that needs to be handled in a second program like Photoshop or Illustrator so that we can complete a design sooner. When a second program is necessary, InDesign is also quick to integrate work between Illustrator and Photoshop as well.
  • CSV integration: Comma Separated Values sheets lower our production time in the best way. One InDesign template format with a CSV form can be used to produce the thousands of pages we need each year with the same information for different groups with just a few clicks, instead of the copying and pasting from records that used to be required.
Courtney Birnbaum | TrustRadius Reviewer

Cons

Adobe Illustrator

  • Illustrator has so many features and can feel like learning a new language if you're a beginner (thankfully, tutorial videos are everywhere).
  • With such a high level of sophistication, it can sometimes be tempting to use a simpler program (such as Paint) when the full suite feels like overkill.
  • The sheer scale of Illustrator's offerings can be daunting, so it requires some stick-to-it-iveness to not feel mired in it.
Anthony Burke | TrustRadius Reviewer

Adobe InDesign

  • The biggest issue that I think hinders people from using Adobe InDesign is how overwhelming it is to get started. The interface is not intuitive and doesn't mimic the layout of any similar application. Because of that, it can be difficult to adopt if your company's employees have not already had experience using it. In my case, I had been introduced to InDesign as an intern and later accepted a full-time role on a team where I was able to improve to an intermediate level because our senior digital designer (an InDesign expert) was there to support me as I used InDesign for content creation. In my opinion, this is a rare opportunity where a company already has an expert available. Having such a difficult learning curve to overcome also seems to impact employee workload. Since it takes a while for employees to understand how to use the platform, creating content using this application is often tacked onto one or to people who understand how to use it - making the person(s) feel overwhelmed.
Brittney Collier | TrustRadius Reviewer

Likelihood to Renew

Adobe Illustrator

Adobe Illustrator 9.5
Based on 2 answers
While Adobe Illustrator CC is one of the only true design software out there, it really stands heads above the other products. It's clean UI and menu structure is easy to navigate.
Jon Ackerman | TrustRadius Reviewer

Adobe InDesign

Adobe InDesign 10.0
Based on 2 answers
I've had great experiences with the product and plan to continue to use it. It has been my go-to product for designing and creating materials. I have had great luck with it and have been able to create all of the needed marketing materials that have been requested for our company.
Heather Robinette, MBA | TrustRadius Reviewer

Usability

Adobe Illustrator

Adobe Illustrator 7.2
Based on 4 answers
Illustrator has become easier in recent years to use with more intuitive tools and controls for them. Illustration software has improved but Adobe Illustrator has kept up and keeps the edge with its extensive toolset. Newly added collaboration tools with Adobe make it even better and the expectation is that is to continue.
John Reitz | TrustRadius Reviewer

Adobe InDesign

Adobe InDesign 7.0
Based on 4 answers
It takes some time and practice but it is a fantastic tool. It takes time to figure out all the features. Once you get the hang of it, you are off and running. The amount of features is just so extensive. I recommend lots of practice before you work on something complex. Also, follow the tutorials! Tutorials are always helpful to get good practice.
Marsha Junkins | TrustRadius Reviewer

Support Rating

Adobe Illustrator

Adobe Illustrator 8.2
Based on 28 answers
As an Adobe Creative Cloud user the support I get from Adobe is always good. They are always there when you need them and you don't have to feel like the Lone Ranger. I don't frequently ask for support so I might not be the best one to ask, but anytime I've had a problem they have been just a few clicks away.
Robert Brown | TrustRadius Reviewer

Adobe InDesign

Adobe InDesign 8.2
Based on 68 answers
Adobe InDesign has a vast array of pre-written support documents that could answer almost any questions you could think of. Also, because it's such a popular product, you can find free tutorials (such as YouTube videos) all over the internet. I will say, I'm not sure how easy it is to get a live Adobe support person on the phone, as I've never tried - but I do know they try their best to try to get you to resolve your issue with the information that is already out there before they encourage you to pick up the phone, which is normal for large companies.
Allie (Allison) Egerer | TrustRadius Reviewer

In-Person Training

Adobe Illustrator

No score
No answers yet
No answers on this topic

Adobe InDesign

Adobe InDesign 10.0
Based on 1 answer
Attending Adobe MAX each year is extremely valuable.
Chad Gabriel | TrustRadius Reviewer

Alternatives Considered

Adobe Illustrator

Photoshop is much easier to learn and utilize, but Adobe Illustrator definitely has more features and customizations. For basic day-to-day designing, I'd choose Photoshop any day, just because of its ease of use and how simple it is to find tutorials and assistance online. For more in-depth designers, I could see how Illustrator could be a preference with more features.
Emily Hammell | TrustRadius Reviewer

Adobe InDesign

Quark Express was were is all started. Now it's only used by elitists. Adobe takes the wheel and steers designs toward their suite of interchangeable, cross over desktop and tablet software. InDesign can easily be picked by junior and seasoned professionals. I’ve never met a designer who doesn’t use it every day!
Jason Wilkinson | TrustRadius Reviewer

Return on Investment

Adobe Illustrator

  • We are now able to create original illustrations for our marketing campaigns rather than having to rely on stock graphics. A lot of our competitors don't do this, so it helps us stand out.
  • We are now able to create original infographics rather than having to outsource this service. We save money by doing more in-house.
Anonymous | TrustRadius Reviewer

Adobe InDesign

  • This program has benefited our organization positively by allowing the creation of brochures, flyers, and emails to our database of contacts.
  • We would prefer to have a one-time purchase for an actual install CD. We are not a fan of Cloud-based programs that we have to pay for monthly. The benefits do not outweigh the cost per year with Cloud.
Carol Heim | TrustRadius Reviewer

Pricing Details

Adobe Illustrator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe InDesign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison