It is the only tool that I use to create logos. It gives me the flexibility to create sharp text and marks and they can then be resized at will, color changes in a second and perfect way to export. I know that some people use Illustrator for document layout, it is not ideal. While I can easily create documents here, it really is InDesign that is the perfect tool.
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
While Adobe Illustrator CC is one of the only true design software out there, it really stands heads above the other products. It's clean UI and menu structure is easy to navigate.
There's a bit of a learning curve to this software vs other similar tools that can take some time to learn and get familiar with but the amount of functionality that Adobe Illustrator CC offers is quite large compared to simpler tools.
I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
I normally already know how to do whatever I'm trying out, but the documentation (as well as a simple Google search) makes any question quick to resolve. The Adobe boards themselves are a fantastic resource, especially for resolving questions between new programs and iterative releases.
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
I chose Rhinoceros 3D because it is accurate to make drawings in it and it is better to make drawings in Rhinoceros 3D and then put them in Adobe Illustrator. But while printing or scaling it is much easier to put it in Adobe Illustrator. This makes the whole printing aspect of it much easier.
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.