Adobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.
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Pure360
Score 7.0 out of 10
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Pricing
Adobe Journey Optimizer
Pure360
Editions & Modules
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Pricing Offerings
Adobe Journey Optimizer
Pure360
Free Trial
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No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Adobe Journey Optimizer
Pure360
Features
Adobe Journey Optimizer
Pure360
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Adobe Journey Optimizer
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Ratings
Pure360
6.7
3 Ratings
17% below category average
WYSIWYG email editor
00 Ratings
5.93 Ratings
Dynamic content
00 Ratings
5.93 Ratings
Ability to test dynamic content
00 Ratings
6.32 Ratings
Landing pages
00 Ratings
6.32 Ratings
A/B testing
00 Ratings
6.03 Ratings
Mobile optimization
00 Ratings
7.33 Ratings
Email deliverability reporting
00 Ratings
8.73 Ratings
List management
00 Ratings
8.03 Ratings
Triggered drip sequences
00 Ratings
5.92 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Adobe Journey Optimizer
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Ratings
Pure360
7.3
3 Ratings
4% below category average
Dashboards
00 Ratings
7.43 Ratings
Standard reports
00 Ratings
8.13 Ratings
Custom reports
00 Ratings
6.43 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
AJO is best suited for advanced Martech teams who are already bought into the Adobe ecosystem through the use of RTCDP, AA, AAM, etc. Organizations that are starting their Martech journey are good candidates, as well as those who are reevaluating all of their marketing channel vendors near the same time. Success in AJO is highly dependent on the number of marketing channels added. Close coordination with database teams is essential for success. Many of the offline data requirements benefit from modeling of the data. Having dedicated resources developing AJO (RTCDP)-specific views will reduce the amount of QA required to bring the solutions to market
It is great for smaller to medium sized businesses that are wanting to start using a more comprehensive software. It isn’t the most expensive on the market and the interface is very intuitive. Once trained you can then train internally quite easily which again reduces a lot of set up and onboarding costs
At times, Adobe Journey Optimizer offers too many options, making things less user-friendly than I would personally prefer. As mentioned earlier, there is a tendency to encounter decision paralysis with the increase in available options. While having options is excellent, in typical Adobe fashion, too many can be overwhelming for users
It really is great for all users. We had a rach of abilities and skills in our team and found that everyone found it easy to use. Even teams that weren’t involved with email prior to this such as design teams which meant we could send a lot more emails
They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments