Adobe Journey Optimizer vs. Sitecore Send

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Journey Optimizer
Score 8.2 out of 10
N/A
Adobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A
Sitecore Send
Score 8.8 out of 10
N/A
Sitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.
$10
Per Subscriber
Pricing
Adobe Journey OptimizerSitecore Send
Editions & Modules
No answers on this topic
Starting Price
$10.00
Per Subscriber
Maximum Price
$760.00
Per Subscriber
Offerings
Pricing Offerings
Adobe Journey OptimizerSitecore Send
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Journey OptimizerSitecore Send
Features
Adobe Journey OptimizerSitecore Send
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Adobe Journey Optimizer
-
Ratings
Sitecore Send
9.4
10 Ratings
17% above category average
WYSIWYG email editor00 Ratings9.010 Ratings
Dynamic content00 Ratings9.09 Ratings
Ability to test dynamic content00 Ratings8.59 Ratings
Landing pages00 Ratings8.58 Ratings
A/B testing00 Ratings10.06 Ratings
Mobile optimization00 Ratings10.08 Ratings
Email deliverability reporting00 Ratings10.09 Ratings
List management00 Ratings10.09 Ratings
Triggered drip sequences00 Ratings10.06 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Adobe Journey Optimizer
-
Ratings
Sitecore Send
10.0
8 Ratings
27% above category average
Dashboards00 Ratings10.08 Ratings
Standard reports00 Ratings10.08 Ratings
Custom reports00 Ratings10.06 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Adobe Journey Optimizer
-
Ratings
Sitecore Send
10.0
6 Ratings
23% above category average
URL Validation00 Ratings10.06 Ratings
Link Tracking00 Ratings10.06 Ratings
Image Validation00 Ratings10.06 Ratings
Inbox Display00 Ratings10.05 Ratings
Email Accessibility Tools00 Ratings10.06 Ratings
Spelling and Grammar Check00 Ratings10.05 Ratings
Spam Testing00 Ratings10.06 Ratings
Email Previews00 Ratings10.06 Ratings
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Adobe Journey OptimizerSitecore Send
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Dialpad Support
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Verint Community
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All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Journey OptimizerSitecore Send
Likelihood to Recommend
7.9
(22 ratings)
9.0
(10 ratings)
Usability
7.2
(22 ratings)
9.0
(2 ratings)
User Testimonials
Adobe Journey OptimizerSitecore Send
Likelihood to Recommend
Adobe
AJO is best suited for advanced Martech teams who are already bought into the Adobe ecosystem through the use of RTCDP, AA, AAM, etc. Organizations that are starting their Martech journey are good candidates, as well as those who are reevaluating all of their marketing channel vendors near the same time. Success in AJO is highly dependent on the number of marketing channels added. Close coordination with database teams is essential for success. Many of the offline data requirements benefit from modeling of the data. Having dedicated resources developing AJO (RTCDP)-specific views will reduce the amount of QA required to bring the solutions to market
Read full review
Sitecore
UI presented by this application is not only unique but also important to implement for further creation. Hence a proven and tested application for tracing the developments at all places to check the capability of the developmental process. It’s a powerful email marketing tool and helps to maintain the client’s relationship with full support.
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Pros
Adobe
  • pre built use case playbooks provide a basis for various trips
  • provides customized messaging
  • custom actions let different systems and databases be easily integrated
Read full review
Sitecore
  • Moosend is the best application to trace the business development and to create ideas through email marketing
  • This tool is helpful in the atomization of developments on a certain level
  • It promotes business opportunities in the market with innovation and ideas
Read full review
Cons
Adobe
  • It doesn´t keep the last search you sis in the journeys and you have to enter the search parameter every time
  • there is a window of time during the day that the audiences give out errors and you can´t see the estimates
  • I should be able to select STO in campaigns, not only in journeys
  • I should be able to select the email parameters when using campaigns
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Sitecore
  • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
  • Free plan users have limited customer support.
Read full review
Usability
Adobe
At times, Adobe Journey Optimizer offers too many options, making things less user-friendly than I would personally prefer. As mentioned earlier, there is a tendency to encounter decision paralysis with the increase in available options. While having options is excellent, in typical Adobe fashion, too many can be overwhelming for users
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Sitecore
Pretty straight forward but it takes sometime to get used to. Not exactly like WordPress or other open source cms but it gets the job done
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Alternatives Considered
Adobe
They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
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Sitecore
Moosend is known as more of an industry standard than BuzzStream (which is a more budget tool), and it shows. BuzzStream has clearly cut corners in areas of usability and general UI, where Moosend, on the other hand, seems to have done it right from the beginning. Moosend is so much less clunky than the other tools we evaluated.
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Return on Investment
Adobe
  • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
  • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
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Sitecore
  • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
Read full review
ScreenShots

Adobe Journey Optimizer Screenshots

Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerScreenshot of Screenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer