Adobe Real-Time Customer Data Platform vs. Comscore Media Metrix Multi-Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Real-Time CDP
Score 8.3 out of 10
N/A
Adobe's Real-Time Customer Data Platform allows marketers to collect, normalize, and unify known and pseudonymous consumer and professional data into real-time profiles. These person or account-based profiles then power B2B, B2C, and hybrid customer experiences at scale.N/A
Comscore Media Metrix Multi-Platform
Score 8.0 out of 10
N/A
Comscore Media Metrix Multi-Platform (formerly Xmedia) provides an unduplicated view of a total audience behavior across desktops, smartphones and tablets. Users can measure the consumption habits of a digital audience and a competitive set with insights into audience size, demographic composition and engagement, as well as Advanced Audience behaviors, lifestyles, and digital interests. MMX Multi-Platform offers person-level reporting across all devices and screens on all forms of digital…N/A
Pricing
Adobe Real-Time Customer Data PlatformComscore Media Metrix Multi-Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Real-Time CDPComscore Media Metrix Multi-Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAdobe offers three tiers of Real-Time CDP tailored for any type of business wanting to power their customer experience management strategy with unified customer data. The Business-to-Consumer Edition is for B2C brands wanting to personalize experiences for consumers. The Business-to-Business Edition is for B2B brands wanting to personalize experiences for leads and accounts. The Business-to-Person Edition is for combined B2C and B2B brands wanting to personalize experiences for the same person across all lines of business.
More Pricing Information
Community Pulse
Adobe Real-Time Customer Data PlatformComscore Media Metrix Multi-Platform
Features
Adobe Real-Time Customer Data PlatformComscore Media Metrix Multi-Platform
Tag Management
Comparison of Tag Management features of Product A and Product B
Adobe Real-Time Customer Data Platform
7.6
21 Ratings
8% below category average
Comscore Media Metrix Multi-Platform
-
Ratings
Tag library7.720 Ratings00 Ratings
Ease of writing custom tags7.420 Ratings00 Ratings
Rules-driven tag execution7.820 Ratings00 Ratings
Tag performance monitoring7.518 Ratings00 Ratings
Page load times7.718 Ratings00 Ratings
Mobile app tagging7.518 Ratings00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Adobe Real-Time Customer Data Platform
8.2
24 Ratings
0% above category average
Comscore Media Metrix Multi-Platform
-
Ratings
Standard visitor segmentation8.324 Ratings00 Ratings
Behavioral visitor segmentation8.224 Ratings00 Ratings
Website personalization8.223 Ratings00 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Adobe Real-Time Customer Data Platform
7.8
25 Ratings
7% below category average
Comscore Media Metrix Multi-Platform
-
Ratings
Account Scoring7.820 Ratings00 Ratings
Customer Data Governance7.924 Ratings00 Ratings
Data Connectors8.125 Ratings00 Ratings
Data Enhancement7.225 Ratings00 Ratings
Data Ingestion8.325 Ratings00 Ratings
Data Storage7.925 Ratings00 Ratings
Data Visibility7.425 Ratings00 Ratings
Event Data8.425 Ratings00 Ratings
Identity Resolution7.524 Ratings00 Ratings
Best Alternatives
Adobe Real-Time Customer Data PlatformComscore Media Metrix Multi-Platform
Small Businesses
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Talkwalker by Hootsuite
Talkwalker by Hootsuite
Score 7.7 out of 10
Medium-sized Companies
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Talkwalker by Hootsuite
Talkwalker by Hootsuite
Score 7.7 out of 10
Enterprises
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Talkwalker by Hootsuite
Talkwalker by Hootsuite
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Real-Time Customer Data PlatformComscore Media Metrix Multi-Platform
Likelihood to Recommend
8.0
(21 ratings)
7.0
(2 ratings)
Likelihood to Renew
8.6
(21 ratings)
-
(0 ratings)
Usability
7.9
(21 ratings)
-
(0 ratings)
User Testimonials
Adobe Real-Time Customer Data PlatformComscore Media Metrix Multi-Platform
Likelihood to Recommend
Adobe
In any scenario where we have a unique offline and online 'Person ID,' we are able to see great results with profile stitching within CDP. In cases where we do not have a unique Person ID between datasets, we find ourselves at a point where we would need to change our architecture to have the same Person ID to see results.
Read full review
Comscore
Comscore is one of the leaders in the space when it comes to cross-channel planning/reporting tools. They are priced less premium compared to other providers who have the same capabilities. I like how there is a single identifier for users where we can measure holistically across different media channels for publishers
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Pros
Adobe
  • Real time segmentation and profiling on high volume of customer data
  • Integration of various customer data sources, ranging from CRM, Web Analytics, EDL and other custom sources
  • Data governance of customer data in the platform, down to attribute based access controls
  • Activation across paid media, marketing automation and experience optimization platforms
  • Easy to use interface for marketers
Read full review
Comscore
  • Allows users to measure a total audience views across multiple platforms, and take those platform-specific views and convert them into a single, translatable metric.
  • The platform presents the data so that a user is not only looking and inferring action or viewership across multiple platforms but through a single identifier that clarifies or makes sense of that cross-channel data.
  • Allows you to slice up a single campaign and surmise how it will perform across various subsets of media.
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Cons
Adobe
  • Some features that are not yet released to all customers are necessary to manage cases like device sharing
  • The methodology of how data is stored and manage is relatively unique and requires some ramp-up to fully understand
  • There are some areas, like deduplication, where the platform doesn't provide the flexibility one would expect
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Comscore
  • Overall platform interface.
  • Faster reporting.
  • More partners need to be added for analysis.
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Likelihood to Renew
Adobe
As I mentioned earlier, there are many reasons such as preparing a unified customer profile so you can easily evaluate your customers, generating segments or audiences for similar types of customers based on city, country, or attributes, and targeting them for campaigns. You can also create individual personalized journeys based on the data available at the customer level.
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Comscore
No answers on this topic
Usability
Adobe
Activation - great Segmentation - in UI, there should be the possibility of writing advanced code Tags. Both Mobile and Desktop Data Ingestion - might be pain in the ass. Changing one customer attribute is time-consuming. It should be some super admin or some feature. One user can change some customers' attributes easily. Data Transformation - Maybe there are some modules for that in AJO?
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Comscore
No answers on this topic
Alternatives Considered
Adobe
Tealium CDP is too much simple and works mostly with those type of Business who are not majorly in Adobe's ecosystem. However in data governence Adobe Real-Time CDP is definitely a better product and help business to get robust growth
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Comscore
comScore Xmedia is by far the most granular and local offering. Google Analytics is a solid supplemental to the real campaign data you glean from comScore and SimilarWeb presents a nice high-level picture of the total viewership from a recurring or historical perspective.
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Return on Investment
Adobe
  • Improved ability to target users across different marketing DSPs
  • Increased click and conversion rate for Adobe Target
  • Lowered opt out and bounce rates for email
  • Decreased time to value on audience segmentation
Read full review
Comscore
  • It has allows for us to streamline our partner mix.
  • Provides us with easy reporting for clients.
  • Gives us one planning tool.
Read full review
ScreenShots

Adobe Real-Time CDP Screenshots

Screenshot of Adobe Real-Time Customer Data Platform Profiles by Data SourceScreenshot of Adobe Real-Time Customer Data Platform Profiles and SegmentsScreenshot of Adobe Real-Time Customer Data Platform Customer ProfileScreenshot of Adobe Real-Time Customer Data Platform Scoring Summary