Adobe Workfront vs. Intellect QMS vs. MetricStream Platform

It works super well for creative brief intake and brand reviews. It took us more time than I'm willing to admit to get it all set up, but for our limited use case, it's working very well now. I'm not sure where it wouldn't be a good fit, honestly. As a newer user, it's still something I'm getting to know and learn.

Incentivized

This is a great platform for a small but quickly growing organization. It works well out of the box without a lot of bells and whistles but can be configured for specific needs. Migrating "legacy" processes, data and culture requires a lot of up front training but is worth the effort. Customer support is top-notch, and a single administrator can manage multiple applications

Incentivized

MetricStream is well suited for when you need to pull a report into Excel for further analysis. It is not good for when information needs to be entered as this is all done manually by analysts and managers. If we can implement a way to take parts of uploaded documents and have the system automatically enter the information in the designated fields in MetricStream, it would cut out lots of manual work for our department.

Incentivized

• Fosters communication between team members.
• Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
• Sharing documents between team members that can be updated.

Incentivized

• The applications are linked to each other so that activities can be shared, collaborated and escalated in one platform.
• Applications are sufficient "out of the box" but can be configured easily with its intuitive Design tools.
• Users can go to their personal dashboard to stay on top of their tasks across multiple applications and monitor status of activities in progress.
• The workflow-based applications keep activities moving forward efficiently but following standard processes.

Incentivized

• Easy to navigate.

Incentivized

• Provide additional free training demonstrations
• Allow more customization for hide unused tools
• Allow nonusers to add requests, our organization has no need to add all 10,000+ team members to Adobe Workfront, but would like them to be able to send requests to our team

Incentivized

• Although the configuration is a "no code" approach, there is a learning curve to effecting design changes.
• The user guide documentation provided is OK for administrators but needs to be more user-friendly for general users.
• Importing "legacy" data from existing processes can be cumbersome.

Incentivized

• Speed/efficiency.
• Missing functionality: Uploading documents (Excel sheets) into MetricStream and being able to pull information from that form into the program.
• Improve number of outages and time that it is out for.

Incentivized

Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.

Incentivized

Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.

Incentivized

There is always resistance to change, but users are finding Intellect QMS to exceed their expectations as we migrate from our legacy "island" Sharepoint-based processes. Training is actually easiest to do hands-on, and users can learn quickly and then help train others. Users appreciate the personal navigation dashboard and the familiarity of the interface from one application to another. The workflow-driven applications are intuitive and make the system easy to navigate for all levels of users, although the learning curves will vary. The "Design-Test-Live" approach facilitates the implementation of configuration changes suggested by users.

Incentivized

Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid

Incentivized

I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.

Incentivized

I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.

Incentivized

It was from my boss, not a rep from AtTask.

The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.

Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page

Incentivized

Adobe Workfront blows the other systems out of the water. It just delivers more - out of the gate, and at every quarterly update. Innovation is top of mind, and meeting customers' needs is key. We have been extremely satisfied with Workfront and look forward to all the new features on the horizon, especially AI.

Incentivized

No comparison with the huge improvement Intellect is compared to the software we were using in the past. Night and Day difference.

Incentivized

Archer is more risk-management-friendly in that it has a better interface and more room to conduct risk-related tasks and pull reports.

Incentivized

As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.

Incentivized

Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.

Incentivized

• Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
• Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.

Incentivized

• Users appreciate the time and effort saved by having all of the QMS functions connected and in one place, without having to rely on emails, Sharepoint links multiple modes of communication to keep track of their activities and responsibilities.
• The no-code platform means we don't need IT support to maintain and configure the applications. One administrator was able to get the system launched and effective in just several weeks, with ongoing training and customization as users and applications are added.
• Our organization was recently certified to ISO 9001:2015. Intellect QMS helped us to navigate internal and audits confidently and effectively.

Incentivized

• It keeps records of all of our vendors and the corresponding documents.
• Other departments can access information on vendors.

Incentivized