Workfront for HealthCare workers
June 10, 2021

Workfront for HealthCare workers

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is utilized by the marketing, communications and events team at BJC HealthCare. As many of our projects involve multiple users (now all remote workers), it's a way for everyone to communicate and update everyone on the progress, and also to share resources and documents as the project moves forward. It also lets people know when the project is complete, or what roadblocks there might be.


  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.


  • Notifications - at times it is difficult to receive updates from team members unless you log in.
  • Cumbersome - at least at BJC HealthCare, there's a lot of steps to get things logged.
  • Archive system - you have to set up a whole other folder or archive to put projects that are closed out.
  • Positive - we get more work done in a timely fashion because all team members are using Workfront.
  • Negative - projects can get held up quickly due to user error (e.g., someone not using Workfront or checking notifications)
  • Positive - we have a good gauge of where personally we are with projects, and how are team members are spending their time.
We use both. Microsoft Teams is utilized more for meetings and urgent chat functions. Workfront is used for long-term projects and collaboration. Oftentimes these are used together.
A specific example is Heart Month at BJC HealthCare. There were marketing materials, media stories, patient testimonials and events. Using Workfront allowed everyone to keep the list of projects straight. Team members could log their specific projects and provide updates, and tag specific colleagues who might want to utilize their materials or at least be "in the know" about the project.

Less appropriate - a specific media story. This is a bulk of my work. Oftentimes media stories pop up quickly and are resolved quickly - and stopping to track in Workfront is a cumbersome task, especially when other colleagues will not be involved. However, it has proved to be useful in tracking for the media relations team specifically.

Adobe Workfront Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Change request and Case Management
Budget and Expense Management
Not Rated
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated


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