ADP GlobalView Payroll vs. Netchex

ADP GlobalView Payroll is well suited if we want to process payroll for multiple employees at once. It helps in calculation of hourly compensation for employees having different payrate. It also helps in auto run of payroll at regular intervals. There is still a scope of improvement for contractor payment in different currencies.

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.

• Easy and convenient way to retrieve historical payroll details
• Shows payroll details a day before the actual payout
• UI is great and intuitive.
• Credentials are integrated to Active Directory

Incentivized

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• Format of reports
• Buffering time
• Customer support

• SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
• WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
• NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.

Incentivized

Easy to work with.

The tool is very intuitive and users can find all the information required and plan their pay structure. The navigation on the webpage is seamless and response time is decent. The overall experience of the platform is amazing

Incentivized

Very user friendly and great interface.

Incentivized

Have not experience or noticed that the ADP GlobalView has an outage, so I can say that support has been good on making the tool highly available.

Incentivized

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

Implementation took some time but was pretty much error free.

ADP GlobalView Payroll is clearly the industry leader in this space, as it easily integrates with our internal AD systems and allows our employees to access their accounts 24-7, 365.

Incentivized

I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support

• Positive: Centralized Cloud-based system that can be accessed 24-7.
• Negative: Customer support is always shifted back to your company's HR.
• Positive: Great for ad-hoc retrieval of compensation records.

Incentivized

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.