ADP TotalSource vs. Odoo HR

I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.

Odoo HR is a great resource for any Human Resources department, it is ideal for managing payroll, performance, job offers, hiring processes and other benefits that will help you meet the needs of an HR environment.

Incentivized

• Payroll was easy to learn and use with time tracking in a short time frame
• Tracking team members request offs and approving them were very easy
• Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.

Incentivized

• Management of payroll.
• Job application.
• Integration with social networks such as Instagram, WhatsApp and Facebook.
• Integration with payment gateways including PayPal and Stripe.
• Internal recruitment.

Incentivized

• Customer service is horrible
• Follow up takes 7-10 days, and requires multiple inquiries from you, the client
• The promised "dedicated team" doesn't exist
• Onboarding is confusing to new hires
• Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
• They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.

• The cost can improve.
• Customer service can improve.

Incentivized

ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.

Incentivized

At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.

Incentivized

These platforms help meet the needs of any Human Resources department, they work very well, they are easy to use, affordable, they help to properly manage payroll and compensation, job offers, the hiring process and other benefits, they can also be synchronized with other platforms.

Incentivized

• It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).

• It is accessible in terms of costs, it is very, it is flexible, it facilitates payroll management, we also synchronize it with our social networks for advertisements or job applications.
• It is an extremely easy to use portal (HR), we decided to implement it to satisfy our Payroll, Onboarding and Recruiting needs.

Incentivized