ADP TotalSource vs. Vault Verify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.4 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
Vault Verify
Score 9.1 out of 10
N/A
Vault Verify creates value for HR by establishing a real-time API integration with all major HCM platforms. The Vault EDGe Gateway eliminates mass offsite data storage and provides up-to-the-second accurate information. Vault Verify also offers an automated employment and income verification platform for employers of all sizes. It is used by clients to eliminate labor costs, and reduce data exposure risk. Vault Verifiy is used to: Improve data…
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Pricing
ADP TotalSourceVault Verify
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP TotalSourceVault Verify
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP TotalSourceVault Verify
Best Alternatives
ADP TotalSourceVault Verify
Small Businesses
Justworks
Justworks
Score 6.8 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
Medium-sized Companies
Justworks
Justworks
Score 6.8 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourceVault Verify
Likelihood to Recommend
1.0
(16 ratings)
9.1
(10 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Support Rating
3.3
(3 ratings)
-
(0 ratings)
User Testimonials
ADP TotalSourceVault Verify
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
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Vault Verify LLC
I think it is well suited for the request types we get and our experience with VV has been seamless.
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Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
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Vault Verify LLC
  • Linking employee's earnings and deductions from core UKG into the VOE report.
  • Support staff is quick and very helpful.
  • The website is easy to use.
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Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
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Vault Verify LLC
  • It would be great if Vault Verify could have a template to verify/complete the Public Service Loan Forgiveness forms, since those have to be on specific forms.
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Likelihood to Renew
ADP
No answers on this topic
Vault Verify LLC
Vault Verify has been the best company to work with. The implementation was so easy, quick, and smooth, the customer service is beyond that of other HRIS systems, and the level of trust with I have for Vault Verify to handle our verifications of employment are beyond what my expectations were. All of this and we get money back for every verification that is comppleted was almost too good to be true, but it is true! I recommend this company to everyone who asks! I work with a lot of vendors and they are by far the best
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Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
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Vault Verify LLC
No answers on this topic
Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
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Vault Verify LLC
The verification data is pulled on demand with Vault Verify. When using The Work Number by Equifax, the data was only pulled 2 times a month, so we would still get requests for more up-to-date verifications.
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Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
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Vault Verify LLC
  • Saves us at least 4 hours a week on verificaitons
  • No cost to us
  • We receive monthly checks from Vault that we can use to offset other expenses
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