ADP VirtualEdge is a recruiting software solution offered by Automatic Data Processing, LLC.
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iCIMS
Score 6.7 out of 10
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iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
ADP VirtualEdge is undoubtedly the platform that any company needs to be able to keep an exact control of the candidates and the performance of each one of them. It is important to note that ADP VirtualEdge allows the monitoring of candidates and new employees, which makes it easier to know if the new employee is meeting the skills presented in the interview. This platform has a complete order for all the résumés received and provides complete management for the new applications of candidates for a specific position. I would recommend it without a doubt, it has quick benefits.
iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
Previously, it was more difficult to store all the resumes that we received, since there were many candidates for the jobs that we had open in our company, however, ADP VirtualEdge gave me a better handling of resumes, the platform stores all the resumes in chronological order Resumes received and this makes it easier to read each of these.
I love the duplicate candidate prevention function, sometimes people make mistakes when applying for a job and this causes the application to be duplicated, this platform performs this process automatically and prevents duplicate applications, it is fantastic.
It has an excellent integration with my social networks, which helps me to be able to make publications of the available jobs and also allows me to see details in real-time of the applications that I have received from those publications in my social networks.
It provides me with a section where I can manage all the interviews. For me, it is one of the most important functions since I can have a much higher order for the interviews that I have scheduled.
The opt-out message after the 1st text helps weed out the people who are not interested.
Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
One of the things I don't like about ADP VirtualEdge is that it doesn't allow me to conduct interviews online. Many other platforms that I have used in the past allowed me to conduct interviews online without having to do it in person. With the current problems due to COVID-19, this has become a very important functionality that ADP VirtualEdge does not offer me, since online interviews would be an option to avoid physical contact.
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
ADP VirtualEdge is more specifically [for] applicant tracking and hiring whereas Workforce Now is more for human resources management. It is more specifically targeted to hiring instead of general management. It is also less supported and can take longer to get it help. Overall, it is comparable to other lower tier products.
Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
We are able to hire more qualified people for each new job in our company. The quality of employees progressively improved as we hired people with better skills and better job ideas.
Ease of managing candidate resumes and applications, there was no need for a manual process to manage candidates.
Quick recruitment. Previously, it took us a long time to analyze and visualize the applications of new candidates. With ADP VirtualEdge we can have a faster recruitment thanks to the fact that this system automatically orders the candidates with the best skills.
We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
